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The Chief, Health Administration Service (HAS) collaborates in team-oriented, customer-driven, professional environment to develop new models of care that emphasize prevention, improve access and coordination of care; educate and empower patients and their families; enhance the customer experience with position human interactions and therapeutic alliances; and promote the coordination, continuity and integration of care.
Learn more about this agency05/08/2023 to 05/18/2023
$118,291 - $153,776 per year
GS 14
1 vacancy in the following location:
No
Yes—Ad Hoc Telework - as determined by the agency policy.
Not required
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Permanent
Full-time
Competitive
14
Yes
No
CBSX-11947985-23-CDP
724363900
Area of consideration: current permanent internal facility employees and current permanent VHA employees
Major duties of the position include but aren't limited to:
The Chief, HAS, formulates and issues policies, through the Medical Center Associate Director, relating to the broad areas of health administration. This provides a basis for sound administrative practices, defines responsibilities for carrying out specific functions, provides recognized authority consistent with applicable laws under which actions are taken to minimize the possibility of unauthorized action or favorable criticism and facilities decisions to promote consistency of interpretations and application across organizational lines.
Oversees service management with Clinical Service Chiefs managing the daily operations of the sections of Health Administration Service to include but not limited to: Health Information Management, Enrollment and Eligibility, Clinical Documentation Improvement, Veterans Services, and Call Center & Specialty Scheduling located at the main medical campus and associated Community Based Outpatient Clinics (CBOCs).
Formulates and issues policies, through the Medical Center Associate Director (AD), relating to the broad area of health administration. This provides a basis for sound administrative practices, defines responsibilities for carrying out specific functions, provides recognized authority consistent with applicable laws under which actions are taken to minimize the possibility of unauthorized action or unfavorable criticism and facilities decision to promote consistency of interpretations and application across organizational lines.
Ensures Veteran's laws relating to the determination of eligibility for hospitalization and related services and benefits are applied appropriately. Manages the administrative support staff in recessing admissions, discharges and transfers of patients and the disposition of deceased patients, their funds, and effects. The Chief is also responsible for administrative functions relating to the management of personal funds of patients, such as approval of expenditures and withdrawals; procurement and purchase of articles and determination of the propriety of withdrawals for the payment of patients' obligations and debts.
Advise and provide regular reports to Executive Leadership on HAS activities and support of administrative clinic management for the Medical Center. Serve as senior leader and subject matter expert (SME) representing the service of the facility wide councils, committees, workshops, and task forces in support of the integration of the service throughout the Medical Center. Oversees the development and implementation of annual training plan for the service through all phase's assessment, development, implementation, and evaluation.
Designs and implements studies such as gap analysis, population modeling, service demand, needs assessment, Strength/Weakness/Opportunity/Challenges (SWOC), make/buy analysis, and other studies to analyze results/data to develop both short and long-range strategic direction/plan and annual business plan to the MCD to inform decisions in staffinglevels/distribution, space, equipment, contract, budget/spend plan, education/training plan, and tactical objectives.
Conducts analytical studies of manpower, workload, space, equipment and other resource utilization as requested or independently when personal judgment deems it appropriate to obtain information necessary to the decision-making process. Based upon experience and training in the principles of health care administration and the techniques and tools of management analysis, the resulting conclusions and recommendations are valid and decisive. Initiates the resolution of problems through coordination with involved departments or operational sections.
Identifies trends, accomplishments and/or deficiencies related to the program to devise solutions or propose alternate courses of action. Prepares cost effectiveness studies of Medical Center operations and is responsible for the collection, interpretation and analysis of quantitative data relevant to the program being evaluated. Provides reports or briefings on the result of the studies. Identifies areas and issues for nationwide review and promotes discussions among national VA groups on these issues.
Individual also leads or participates on various VISN22 and Medical Center councils, committees, workgroups, communities of practice and serves on the facility Incident Management Team/Incident Command as appropriate.
Work Schedule: Monday - Friday 0800- 1630
Telework: This position may be authorized for AD HOC telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Service Manager Health Administration Service (HAS)/PD048830
Relocation/Recruitment Incentives: May be Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
There is no educational substitution at this grade level.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/18/2023 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11947985.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/724363900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?
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