This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/707462800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This announcement is a standing inventory of eligible applicants for consideration for employment under the Schedule A program for individuals with disabilities. Such disabilities include severe physical, cognitive, or emotional disabilities. It will be used to fill immediate and future vacancies for GS-0967-05/07 Passport Specialists. If qualified, you will be eligible for 30 calendar days.
For more about Schedule A and eligibility requirements, please refer to this guide.
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Overview
- Reviewing applications
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Open & closing dates
02/17/2023 to 05/18/2023
This job is open continuously and will remain open for an extended period of time. We will fill jobs as they become available. The next consideration date is 5/18/2023. Learn more -
Salary
$37,696 - $61,694 per year
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Pay scale & grade
GS 05 - 07
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Locations
MANY vacancies in the following locations:
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Occasional travel - Occasional travel may be required
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time - PPT/WPC: 4:15pm - 1:00am MST PPT/NO: 8:00am - 4:45pm CST
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Service
Excepted
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Promotion potential
11
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
Yes
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Position sensitivity and risk
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Trust determination process
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Announcement number
CA-2023-0055
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Control number
707462800
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Duties
- Receiving, examining, and adjudicating applications for the issuance, amendment, and replacement of passports forwarded by acceptance agents or presented by applicants or applicant representatives.
- Examining evidence of citizenship submitted with applications to determine and judge authenticity and adequacy in relation to laws, regulation, and procedures associated with the issuance of passports.
- Identifying gaps or inconsistencies in documentary evidence and seeks to reconcile same through judicious questioning of "walk-in" applicants, or through requests for additional documentary evidence.
- Providing advice and assistance to lower grade Passport Specialists and participates in the on-the-job training of new examiners as assigned.
- Other related duties as assigned.
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Requirements
Conditions of Employment
- U.S. Citizenship is required.
- Incumbent will be subject to random drug testing.
- Must be able to obtain and maintain a Secret security clearance.
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
- This position requires shift work.
Qualifications
Applicants must meet all qualification requirements described below:
If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.
Applicants applying for the GS-05 must meet one of the qualification requirements listed below:
General Experience:
A. Completion of three years of general experience, one of which was equivalent to the GS-04 level, involving the analysis, explanation, application, or interpretation of laws, rules, regulations, procedures, etc. Qualifying general experience may have been gained as a law clerk, contact representative, claims examiner, voucher examiner, or similar work with a government or private employer.
OR
B. Successful completion of a full 4-year course of study in any field leading to a bachelor's degree.
OR
C. Combination of education and experience. If you do not qualify based on education or experience alone, you can combine your education and experience by converting each to a percentage and then adding the percentages. To calculate this, determine your total qualifying experience as a percentage of the experience required; then determine your education as a percentage of the education required; then add the two percentages. The total percentages must equal at least 100 percent to qualify.
If you are qualifying based on education, you must submit a copy of your college transcript with your application, and if selected, an official college transcript will be required to verify education prior to employment.
Applicants applying for the GS-07 must meet one of the qualification requirements listed below:
A. Completion of at least 1 full year of specialized experience (equivalent to the GS-05 level in the Federal service) that demonstrated knowledge of the immigration and/or nationality laws of the United States. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, or authorizing claims arising under the immigration and/or nationality laws of the United States.
OR
B. Completion of 1 full year of graduate level education in law, or other administrative or management fields related to the position. For your information, one academic year of graduate education is considered to be the number of credit hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
OR
C. A bachelor's degree from an accredited college or university AND you meet one of the following provisions of the superior academic achievement:
- A grade-point average of "B" (3.0 or higher on a 4.0 scale) for all completed undergraduate courses or those completed in the last two years of undergraduate study.
- A grade-point average of "B+" (3.5 or higher on a 4.0 scale) for all courses in your major field of study, or those courses in your major completed in the last two years of your undergraduate study.
- Rank in the upper one-third of your class in the college, university, or major subdivision.
- Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies.
Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9.
NOTE: If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an honor society.
OR
D. Combination of graduate level education and specialized experience.
If you have some but not all of the experience or education described above, you may still qualify by combining the amount of creditable experience and education that you do have. To do so, convert each to a percentage and then add the percentages the sum of which must equal at least 100%. For example, an applicant who has 6 months of professional experience (50% of the experience requirement) and at least 9 semester hours of creditable graduate work (50% of the education required) would satisfy the qualifications requirements for the GS-07 level.
If you are qualifying based on education, you must submit a copy of your college transcript with your application, and if selected, an official college transcript will be required to verify education prior to employment.
Education
See the qualifications section of this vacancy announcement for education requirements.
Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. For a list of accredited organizations recognized as specializing in interpretation of foreign education credentials, visit: www.naces.org/members.php.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Under the provisions of the Schedule A Hiring Authority, veterans' preference and traditional rating and ranking of applications does not apply. For this announcement, all applicants will be assessed to determine if they meet the qualifications for this position, specifically the education, specialized experience, and knowledge, skills, and abilities (KSAs) necessary to perform the work of the position. All applications that meet the required qualifications will be referred to the selecting official in the order in which the applications were received.
Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity.
Your qualifications will be evaluated on the following KSAs and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
- Ability to independently apply rules and regulations.
- Ability to identify inconsistencies in information/applications.
- Ability to identify problems and develop solutions.
- Ability to synthesize information to make decisions.
- Ability to work with people from different cultures/countries.
Please select only the grade(s) and location(s) that you have a genuine interest in and would accept if offered. Applications for this announcement will be processed as follows:
- This announcement may be used to fill one or more vacancies at any time without notification, in any series or grade.
- Your application will be placed into a pool of individuals with disabilities for evaluation and referral to selecting officials for non-competitive hiring.
- You may be contacted by interested selecting officials and asked to interview.
- We will not be able to provide status updates other than the receipt of your application via an acknowledgement email.
- You may update your application at any time until the closing date.
You may preview questions for this vacancy.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.
2. Transcripts, if applicable and you are qualifying based on education. See the Qualification and Education sections of this announcement for more information. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.
3. Proof of disability (i.e. Schedule A Letter) - This letter must be on official stationery/letterhead with an official signature. The letter should clearly state your full name and that you are a person with a disability or targeted disability and are eligible for appointment under Schedule A hiring authority as outlined in 5 CFR Section 213.3102(u). Please note that this letter does not need to detail the specific disability, medical history or need for accommodation. Such documentation must be from one of the below sources:
- A licensed medical professional (e.g., a physician or other medical professional duly certified by a State, the District of Columbia, or a U.S. territory, to practice medicine)
- A licensed vocational rehabilitation specialist (State or private)
- Any Federal agency, State agency, or an agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
OPM has provided sample Schedule A Letters for both Vocational Rehabilitation Professionals and Licensed Medical Practitioners here. YOUR APPLICATION CANNOT BE CONSIDERED UNDER THE SCHEDULE A HIRING AUTHORITY WITHOUT THIS DOCUMENTATION.
4. Veterans' Preference Documentation, if applicable. Veterans’ preference does not apply to this vacancy. Any supporting documentation received from veterans will be retained to document veteran’s status if selected.
- To claim 5-point preference, submit a copy of your DD-214 Certificate of Release or Discharge from Active Duty.
- To claim 10-point preference, submit all required documentation outlined on the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs, etc.). If we cannot verify your 10-point preference claim, your application will be reviewed for 5-point preference.
- To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 and all required documentation listed on the SF-15 to support your claim.
- To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documentation showing that your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.
- For all preference claims:
- DD-214 Member 4 copies are preferred and must show the dates of service, type of discharge, and any qualifying service campaign medals.
- If you are currently on active duty and applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must provide a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this vacancy announcement.
- For more veterans’ preference information, visit the USAJOBS Help Center.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Prepare your application in USAJOBS To start your application, click Apply and we’ll walk you through the process where you’ll attach a resume and any required documents. During the application process you can review, edit, delete, and update your information. We’ll automatically save your progress as you go, so you won’t lose any changes. Please carefully read all the instructions before you apply. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.
STEP 1: Select the "Apply On-line" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit a detailed resume or any other written format you choose documenting your job-related qualifications, experience, and education (if applicable). Cover letter is optional. If you submit a cover letter, you must also submit a resume. Please see the How You Will Be Evaluated section for specific information that should be outlined in your resume.
STEP 3: Answer the job-specific self-assessment questions on-line through the U.S. Department of State’s Gateway to State automated application system. The questions will be used to evaluate your qualifications and experience for this position.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section of this announcement, to the Department’s Gateway to State automated application system prior to the closing date of this announcement. For instructions on how to view the status of your supporting documentation, please click here.
Technical assistance with your on-line application is available through the Help Desk at mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET
ALTERNATE APPLICATION PROCEDURES NOTE: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package by fax. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail WILL NOT BE ACCEPTED.
For this Standing Register Announcement: To continue to be considered, you must reactivate your application before the expiration date by logging into the Department’s Gateway to State automated application system to view/modify your core or vacancy questions. Click Finish or Done at the end of the application process and you will then be returned to USAJOBS. Your name will be referred for employment consideration based on your rating and geographic availability, as applicable. Lists of qualified candidates will be referred periodically for employment consideration based on the hiring needs of the Department. Applications received by the initial cut-off date, March 19, 2023, will receive first employment consideration. After the initial cut-off date, if necessary, applications will be reviewed after subsequent cut-off dates of April 18, 2023 and closing date of May 18, 2023.
Agency contact information
LaToya Lester
- Address
-
U.S. Department of State
600 19th Street, N.W.
Attn: CA/EX/HRD
Washington, District of Columbia 20520
United States
Next steps
Once the online application package is received, you will be notified through USAJOBS of your qualification status and referral or non-referral to the hiring official for further consideration. If further evaluation or interviews are required, you will be contacted. If a tentative job offer is made, the Department of State will conduct a suitability and/or security background investigation. You will be notified up to four times during the hiring process: 1. Upon receipt of your application. 2. Upon minimum qualification determinations. 3. After the certificate is issued. 4. After final selection is made. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." Multiple positions may be filled from this announcement.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.
2. Transcripts, if applicable and you are qualifying based on education. See the Qualification and Education sections of this announcement for more information. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.
3. Proof of disability (i.e. Schedule A Letter) - This letter must be on official stationery/letterhead with an official signature. The letter should clearly state your full name and that you are a person with a disability or targeted disability and are eligible for appointment under Schedule A hiring authority as outlined in 5 CFR Section 213.3102(u). Please note that this letter does not need to detail the specific disability, medical history or need for accommodation. Such documentation must be from one of the below sources:
- A licensed medical professional (e.g., a physician or other medical professional duly certified by a State, the District of Columbia, or a U.S. territory, to practice medicine)
- A licensed vocational rehabilitation specialist (State or private)
- Any Federal agency, State agency, or an agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
OPM has provided sample Schedule A Letters for both Vocational Rehabilitation Professionals and Licensed Medical Practitioners here. YOUR APPLICATION CANNOT BE CONSIDERED UNDER THE SCHEDULE A HIRING AUTHORITY WITHOUT THIS DOCUMENTATION.
4. Veterans' Preference Documentation, if applicable. Veterans’ preference does not apply to this vacancy. Any supporting documentation received from veterans will be retained to document veteran’s status if selected.
- To claim 5-point preference, submit a copy of your DD-214 Certificate of Release or Discharge from Active Duty.
- To claim 10-point preference, submit all required documentation outlined on the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs, etc.). If we cannot verify your 10-point preference claim, your application will be reviewed for 5-point preference.
- To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 and all required documentation listed on the SF-15 to support your claim.
- To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documentation showing that your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.
- For all preference claims:
- DD-214 Member 4 copies are preferred and must show the dates of service, type of discharge, and any qualifying service campaign medals.
- If you are currently on active duty and applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must provide a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this vacancy announcement.
- For more veterans’ preference information, visit the USAJOBS Help Center.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
Prepare your application in USAJOBS To start your application, click Apply and we’ll walk you through the process where you’ll attach a resume and any required documents. During the application process you can review, edit, delete, and update your information. We’ll automatically save your progress as you go, so you won’t lose any changes. Please carefully read all the instructions before you apply. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.
STEP 1: Select the "Apply On-line" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit a detailed resume or any other written format you choose documenting your job-related qualifications, experience, and education (if applicable). Cover letter is optional. If you submit a cover letter, you must also submit a resume. Please see the How You Will Be Evaluated section for specific information that should be outlined in your resume.
STEP 3: Answer the job-specific self-assessment questions on-line through the U.S. Department of State’s Gateway to State automated application system. The questions will be used to evaluate your qualifications and experience for this position.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section of this announcement, to the Department’s Gateway to State automated application system prior to the closing date of this announcement. For instructions on how to view the status of your supporting documentation, please click here.
Technical assistance with your on-line application is available through the Help Desk at mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET
ALTERNATE APPLICATION PROCEDURES NOTE: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package by fax. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail WILL NOT BE ACCEPTED.
For this Standing Register Announcement: To continue to be considered, you must reactivate your application before the expiration date by logging into the Department’s Gateway to State automated application system to view/modify your core or vacancy questions. Click Finish or Done at the end of the application process and you will then be returned to USAJOBS. Your name will be referred for employment consideration based on your rating and geographic availability, as applicable. Lists of qualified candidates will be referred periodically for employment consideration based on the hiring needs of the Department. Applications received by the initial cut-off date, March 19, 2023, will receive first employment consideration. After the initial cut-off date, if necessary, applications will be reviewed after subsequent cut-off dates of April 18, 2023 and closing date of May 18, 2023.
Agency contact information
LaToya Lester
- Address
-
U.S. Department of State
600 19th Street, N.W.
Attn: CA/EX/HRD
Washington, District of Columbia 20520
United States
Next steps
Once the online application package is received, you will be notified through USAJOBS of your qualification status and referral or non-referral to the hiring official for further consideration. If further evaluation or interviews are required, you will be contacted. If a tentative job offer is made, the Department of State will conduct a suitability and/or security background investigation. You will be notified up to four times during the hiring process: 1. Upon receipt of your application. 2. Upon minimum qualification determinations. 3. After the certificate is issued. 4. After final selection is made. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." Multiple positions may be filled from this announcement.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Department of State - Agency Wide
Agency contact information
LaToya Lester
- Address
-
U.S. Department of State
600 19th Street, N.W.
Attn: CA/EX/HRD
Washington, District of Columbia 20520
United States