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The incumbent is the Chief, Quality Management (QM) Service, responsible for oversight of quality and performance/process improvement at Louis A. Johnson VA Medical Center (LAJVAMC) in Clarksburg, West Virginia.
01/30/2023 to 02/13/2023
$116,393 - $151,308 per year
GS 14
No
No
25% or less - You may be expected to travel for this position.
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Permanent
Full-time
Competitive
None
Yes
No
CBTF-11817966-23-JF-T-Echo
703218800
Current or former competitive service federal employees.
Current excepted service federal employees.
Current federal employees of this agency.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
The area of consideration is Status Candidates {Current and former competitive service Federal employees, and people eligible under special hiring authorities. This includes all Merit Promotion sources: Status (Transfers, Reinstatements), VEOA, Permanent Canteen (VCS) employees, CTAP, ICTAP, Non-Competitive Eligible and certain Excepted Service Employees (i.e., Interchange Agreements).}
The Chief, Quality Management is the facility technical expert in Lean transformation, data analysis and process improvement, and exercises full responsibility for the design, development, implementation, modification, and ongoing operations of the Quality Management Service. The position reports to the Medical Center Director and has oversight of Continuous Readiness, Utilization Management, Risk Management, Patient Safety, External Peer Review (EDRP), Systems Redesign, VASQIP and Infection Control.
The performance improvement function includes a full spectrum of managerial activities with a primary focus on quality, safety, and appropriateness of care in concert with cost effectiveness.
MAJOR DUTIES:
Quality and Compliance - 50 %
Supervises risk management, patient safety, systems redesign, infection control, external peer review program, boards of investigation, external peer review program, quality metrics, internal control reports, and other programs which are or may be assigned by the Director. Coordinates the integrated relationship of these programs to each other and with the total LAJVAMC to minimize duplication and clarify respective functions.
Monitors the status of all special, regular and planned programs impacting quality of patient care at system facilities. Monitors areas related to improving the quality of care and assures effective systems are in place. Develops procedures to implement and ensure regular review of meeting minutes for all administrative and clinical committees and service meetings.
Ensures continuous readiness and compliance for various external site reviews including The Joint Commission (TJC), Office of Inspector General (OIG), Commission on Accreditation of Rehabilitation Facilities (CARF), Community Living Center (CLC) Survey, and Office of Medical Inspector. Collaborates with the chairs of key system committees to develop compliance review schedules.
Quality Management and Performance Improvement - 25%
The incumbent collaborates with executive leaders to formulate facility quality management policy, develop, implement, and evaluate management systems, and establish institutional performance improvement and resource management priorities. Analyzes services provided and organizational resources to determine alternative resource allocations and make recommendations to executive leadership
Provides performance improvement direction and advice to various system committees and follows up on recommendations to executive boards and committees to ensure the timely resolution of identified problems. Prepares performance improvement agendas and briefs for the ELB, highlighting issues and progress.
Provides oversight for major performance improvement projects, collaborating with facility management to ensure full implementation of recommendations, as well as VHA mandates. Educates and trains staff on performance improvement methodology and evaluation.
Service Line Management and Supervision - 25 %
The incumbent supervises 16 subordinate personnel; administratively supervises ten (10) Nurses and technically and administratively supervises six (6) subordinate HSS and administrative support personnel.
The incumbent plans and completes advanced level tasks based on observance of protocols and accepted clinical and administrative practices while exercising full supervisory responsibility over subordinate supervisors and staff. The incumbent works in collaboration with clinical professionals, program/unit level managers and facility leadership team to develop facility QM policies, implement clinical performance improvement measures, and ensure patient safety and regulatory compliance. He/she handles directly or delegates responsibility for resolution of problems or unusual situations and makes decisions on appropriate action to be taken.
Work Schedule: Monday thru Friday 8:00 AM to 4:30 PM- Note: Position is SUITABLE for Ad-Hoc Telework Emergency purposes only as approved by the supervisor
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Health System Specialist/PD230540 and PD000000
Relocation/Recruitment Incentives: Authorized
Permanent Change of Station (PCS): Authorized
Financial Disclosure Report: Required
There is no educational substitution at this grade level.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
This job opportunity announcement may be used to fill additional vacancies.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 02/13/2023 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11817966.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/703218800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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OUR MISSION: To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?
CLARKSBURG, WV VA Medical Center
The Louis A. Johnson VA Medical Center is located in Clarksburg, West Virginia and serves a veteran population of approximately 70,000 in north central West Virginia and adjacent counties in Maryland, Ohio and Pennsylvania. Inpatient services include acute medicine, surgery, acute psychiatry, Substance Abuse Residential Rehabilitation Treatment Program (SARRTP), PTSD Residential Rehabilitation Program (PRRP), Psychosocial Residential Rehabilitation Treatment Program (PRRTP) and nursing home care. Outpatient services include ambulatory surgery, audiology, cardiology, dental, dermatology, diabetes, ENT, gastroenterology, general internal medicine, general surgery, gynecology, hematology/oncology, infectious disease, nephrology, nutrition, occupational therapy, ophthalmology, optometry, pain, physical therapy, podiatry, primary care, prosthetics, behavioral medicine (including substance abuse, telepsychiatry, PTSD, etc.) pulmonology, recreation therapy, rheumatology, social work, speech pathology, urology and vascular surgery.
