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This position is located in the Office of the Internal Ombudsman, HQ Washington, DC of the Federal Deposit Insurance Corporation and provides support in the areas of employee engagement, organizational improvement, change management, and other programs informing or benefitting the FDIC workforce.
Please see the Additional Information section below for more information on telework options.
Learn more about this agency01/06/2023 to 01/23/2023
$122,864 - $198,923 per year
CG 13
No
Yes—as determined by the agency policy.
Occasional travel - Occasional travel may be required.
No
Permanent
Full-time
Competitive
13
No
No
2023-HQ-0004
698411000
Current or former competitive service federal employees.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Family members of a federal employee or uniformed service member who is or was, working overseas.
Certain current or former term or temporary federal employees of a land or base management agency.
Applicants with status (current permanent Federal employees in the competitive service or former Federal employees with reinstatement eligibility); eligible for appointment under special hiring authorities; and veterans eligible for a VEOA appointment. Please see "Additional Information" for available telework options. Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
The position is that of Internal Ombudsman Specialist. The incumbent of this position works under the direction of the Internal Ombudsman with an emphasis on Employee Engagement, Organizational Improvement, and Change Management efforts.
Major duties include:
Registration with the Selective Service.
U.S. Citizenship is required.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.
To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 12 grade level or above in the Federal service. Specialized experience is defined as experience planning employee engagement, organizational improvement, and change management programs and activities. This includes facilitating meetings; researching; utilizing software to manage projects, collect and analyze data, and create written work products; developing and maintaining SharePoint and websites; and implementing communication strategies.
Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.
Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here.
There is no substitution of education for the experience for this position.
Due to the high volume of qualified applicants expected to apply, this announcement will close when applications received reaches 100.
The FDIC offers position-specific telework options. This position is eligible for the following: Traditional, Expanded and Home Based Options. For more information, please reference the above-mentioned telework options Here
To read about your rights and responsibilities as an applicant for Federal employment, click here.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and the online assessment questionnaire will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.
Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.
Top ranked candidates will be referred to the selecting official for further review and consideration.
The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below.
You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.
If you are applying under any special hiring authority you MUST submit proof of eligibility with your application.
Failure to provide all of the required documentation as stated in this vacancy announcement may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application:
CURRENT FEDERAL EMPLOYEES OR REINSTATEMENT ELIGIBLES WITH COMPETITIVE STATUS: A copy of your most recent SF Form 50, Notification of Personnel Action that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). If reinstatement eligible include your Career/Career conditional SF-50. To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.
Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.
To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional Application Information” to continue.
You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.
Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.
You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/698411000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
The Federal Deposit Insurance Corporation (FDIC) is one of the most respected forces in America’s financial community. Our mission is to maintain stability and public confidence in the nation’s financial system by insuring deposits, examining and supervising financial institutions, and managing receiverships.
The FDIC has ranked as one of the best places to work among mid-sized agencies in the Federal Government for the past seven years.
