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The primary purpose of this position is to facilitate operations of the Mental Health Mobile Clinic whose purpose is to bring health care to the homeless community through the VA initiative Health Care for Homeless Veterans (HCHV). The incumbent performs various outreach tasks, clerical work, and acts as primary driver of the mobile clinic vehicle.
Learn more about this agency10/27/2022 to 11/21/2022
$43,547 - $56,611 per year
GS 6
No
No
25% or less - Travel throughout the VANTHCS community as required.
No
Permanent
Full-time
Competitive
None
No
Yes
CAZM-11706732-23-MH
685801300
Current federal employees of this agency.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
This announcement is open to current, permanent VA employees and CTAP eligible applicants. Status candidates should apply to CAZM-11706731-23-MH.
Performs as member of the HCHV interdisciplinary team
Participates in outreach activities to encourage homeless veterans' participation in health care for the homeless veterans program. Facilitates VA's role in outreach activities by coordinating community and special events, working directly with VA and non-VA stakeholders to encourage participation.
Assists veterans in field-setting with enrollment in the VA for services, answers questions about completing the enrollment forms and on how to obtain military records such as military discharge papers. Verifies, updates, and confirms current demographic information in VISTA pre-registration menus when patient is seen for visits or enrollments. Provides follow-up on requests for information.
Performs basic eligibility and co-pay determinations and initiates pre-authorization actions. Uses automated software packages to enter and track new and completed Release of Information request forms from all veterans that are program specific.
Provides administrative support office operations for the interdisciplinary team
Answers all incoming calls and responds to electronic messages. Routes calls to the appropriate staff, provides technical information when able, and provides guidance on accessing services. Schedules appointments with staff as needed.
Reviews incoming and outgoing mail. Screens correspondence and routes to appropriate staff member. Composes and types correspondence such as office instructions, program brochures or event announcements and business cards. Edits for content and corrects grammatical errors. Makes and distributes copies utilizing copy and or the fax machine. Establishes and maintains files and office records of various types. Gathers and summarizes information from files and documents for supervisor's or other staff members' use in responding to inquiries.
Enters and retrieves program data into automated management information system to consolidate and prepare a variety of reports such as workload, vehicle mileage, safety inspection, after action or stakeholder satisfaction reports, patient admission roster, and community involvement reports in accordance with established reporting procedures.
Motor Vehicle Operator
Serves as the designated driver for the mobile outreach clinic vehicle, which houses clinic space for the outreach interdisciplinary team's clinical operations. The mobile clinic serves unsheltered homeless veterans on the streets and encampment sites during outreach events to provide access to health care services.
Drives mobile outreach clinic vehicle in all types of weather and traffic conditions. Arranges for periodic vehicle maintenance and ensures vehicle is maintained in a ready for use condition. Fills water tanks, and empties waste receptacles as appropriate.
The incumbent is responsible for proper set-up of the vehicle in the field, i.e., leveling the vehicle, checking communication systems, ensuring water and sewer connections are made, etc. Although not providing clinical care, the incumbent must be highly cognizant of issues that may affect patient and/or staff safety and know when to seek help.
Work Schedule: Monday-Friday, 8:00a.m.-4:30p.m.
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Readjustment Counseling Assistant/PD09148O
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not Required
A transcript/proof of internship must be submitted with your application if you are basing all or part of your qualifications on education.
EDUCATION: Transcripts/proof of internship in a field of readjustment counseling or closely related field.
NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
The Career Transition Assistance Plan (CTAP) provides eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
This job opportunity announcement may be used to fill additional vacancies.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/21/2022 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11706732.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/685801300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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OUR MISSION: To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? VA North Texas Health Care System (VANTHCS) is the second busiest VA system in the nation and we are growing! Comprised of the Dallas VA Medical Center, Sam Rayburn Memorial Veterans Center in Bonham, Fort Worth Outpatient Clinic and Tyler VA Primary Care Clinic, VANTHCS is an integrated health care system with approximately 4,000 employees and over 1,600 volunteers and clinical trainees. VANTHCS also coordinates a Community Based Outpatient Clinic program throughout its 40-county primary service area to improve access to care for veterans throughout 38 North Texas and 2 in southern Oklahoma. Through these four distinctive facilities and relationships with other agencies, VANTHCS offers a continuum of health care services to a veteran population of approximately 500,000.
