This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/683649600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Help
Summary
As a Supervisory IT Program Manager, you will serve as the Director of the Infrastructure Integration Division within GSA IT's Office of Digital Infrastructure Technologies.
Location of Position: Office of Digital Infrastructure Technologies. This is a Virtual/Remote position. Duty location will be determined upon selection.
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Help
Overview
- Job canceled
-
Open & closing dates
10/17/2022 to 10/31/2022
-
Salary
$131,178 - $176,300 per year
-
Pay scale & grade
GS 15
-
Location
FEW vacancies in the following location:
-
Anywhere in the U.S. (remote job)
-
-
Remote job
Yes
-
Telework eligible
Not applicable, this is a remote position.
-
Relocation expenses reimbursed
No
-
Appointment type
Permanent
-
Work schedule
Full-time
-
Service
Competitive
-
Promotion potential
15
-
Job family (Series)
-
Supervisory status
Yes
-
Security clearance
-
Drug test
No
-
Position sensitivity and risk
-
Trust determination process
-
Announcement number
23STFB007TSMP
-
Control number
683649600
Help
This job is open to
-
Internal to an agency
Current federal employees of this agency.
-
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Clarification from the agency
Your application will be considered if you are a: • a current GSA employee • GSA surplus or displaced employee in the local commuting area who qualify for the Career Transition Assistance Program (CTAP) You must be serving on career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.
Help
Duties
The Office of Digital Infrastructure Technologies implements, operates, maintains and supports GSA's IT infrastructure, systems, software and applications. Our IT customers are supported through the GSA IT Service Desk. Additionally we provide on-site staff and quality support throughout GSA.
As a Supervisory IT Program Manager you will be responsible for the following duties:
- Provide leadership and oversight of government and contractor performance
- Integrate IT service delivery of digital infrastructure technologies.
- Build/integrate enhancements into an organizational system’s reliability and scalability.
- Manage change, risk, integration and deployment activities.
- Oversee pilots, sandbox and lab initiatives, minimum viable products, and implementation of work associated with multi-year IT initiatives.
- Evaluates business system and service configuration properly interface with GSA IT policies and governance activities.
Help
Requirements
Conditions of Employment
If selected, you must meet the following conditions:
- Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
- Serve a one year probationary period, if required.
- Undergo and pass a background investigation (Tier 2 investigation level).
- Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
- Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
Qualifications
For each job on your resume, provide:
- the exact dates you held each job (from month/year to month/year)
- number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-15 salary range starts at $131,178.00 per year.
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service.
Applicants applying for the GS-15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-14 level in the Federal service as described below:
IT SPECIALIST COMPETENCY REQUIREMENTS:
- Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
- Customer Service - skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
- Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
- Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.
SPECIALIZED EXPERIENCE REQUIREMENTS: Specialized experience is defined as experience managing, and overseeing operations for Information Technology (IT) and professional services. Must demonstrate the following:
- Managing technical risk and architecture of enterprise changes being released and serves as a change control board leader to understand the impact of releases.
- Supervising site reliability engineering functions.
- Using automation and software tools to build/integrate enhancements into an organizational system’s reliability and scalability.
- Managing cloud migration, facilitating infrastructure automation and orchestration, and transitioning solutions to operations support for hybrid cloud hosted infrastructure and applications.
Education
This job does not have an education qualification requirement.
Additional information
Bargaining Unit status: Not Eligible
Additional vacancies may be filled from this announcement as needed; through other means; or not at all.
On a case-by-case basis, the following incentives may be approved:
- Recruitment incentive if you are new to the federal government
- Relocation incentive if you are a current federal employee
- Credit toward vacation leave if you are new to the federal government.
All the information you provide will be verified by a review of the work experience and/or education as shown on your application forms, by checking references and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you, or for firing you after you begin work.
We are also accepting applications from all U.S. Citizens and Nationals under Vacancy Announcement # 23STFB006TS-DHA. You must apply separately to each announcement to be considered for both.
Benefits
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 11 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Flexible work schedules and telework
- Transit and child care subsidies
- Flexible spending accounts
- Long-term care insurance
- Training and development
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
- Ability to provide leadership and oversight.
- Ability to integrate IT service delivery of digital infrastructure technologies.
- Ability to provide partnership.
- Knowledge of various automation and software tools.
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.
Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
If you are eligible under GSA’s Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.
You may preview questions for this vacancy.
Benefits
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 11 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Flexible work schedules and telework
- Transit and child care subsidies
- Flexible spending accounts
- Long-term care insurance
- Training and development
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
GSA OIG Employees: Submit latest SF 50 (other than award SF 50)
CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
How to Apply
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job. To begin, click the Apply Online button on the vacancy announcement.
- Sign in or register on USAJobs and select a resume and documents to include in your application.
- Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
- Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
- Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the “Fax instructions” provided prior to printing the Fax Cover Sheet and faxing your information).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions.
Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
Agency contact information
Toynia Small
- Address
-
GSA, Office of GSA IT
General Services Administration
Office of Human Resources Management (CRSC)
1800 F Street NW
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
- ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
- REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
- SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
- FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
- FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
GSA OIG Employees: Submit latest SF 50 (other than award SF 50)
CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
Help
Learn more about this agency
How to Apply
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job. To begin, click the Apply Online button on the vacancy announcement.
- Sign in or register on USAJobs and select a resume and documents to include in your application.
- Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
- Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
- Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the “Fax instructions” provided prior to printing the Fax Cover Sheet and faxing your information).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions.
Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
Agency contact information
Toynia Small
- Address
-
GSA, Office of GSA IT
General Services Administration
Office of Human Resources Management (CRSC)
1800 F Street NW
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
- ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
- REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
- SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
- FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
- FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Office of the Chief Information Officer
Agency contact information
Toynia Small
- Address
-
GSA, Office of GSA IT
General Services Administration
Office of Human Resources Management (CRSC)
1800 F Street NW
Washington, District of Columbia 20405
United States