This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/675741500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
The Department of Homeland Security, alongside other federal agencies, is hiring for one or more (Senior) Human-Centered Designer positions to improve a multitude of services that are applicable to every stage of peoples' lives.
This is a shared job announcement led by CISA on behalf of DHS and other federal agencies. Multiple positions may be filled through this announcement.
Who May Be Considered:
- U.S. Citizens
- View common definitions of terms found in this announcement.
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Overview
- Hiring complete
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Open & closing dates
09/07/2022 to 11/04/2022
This job will close when we have received 500 applications which may be sooner than the closing date. Learn more -
Salary
$111,521 - $176,300 per year
The salary will be adjusted to include the locality pay and grade for the selected duty location.
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Pay scale & grade
GS 14 - 15
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Location
Many vacancies in the following location:
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Location Negotiable After Selection, United States
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Occasional travel - Occasional travel, you may be expected to travel for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
15 - Some positions may have promotion potential to the GS-15.
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
Yes
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Position sensitivity and risk
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Trust determination process
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Announcement number
SMEQA-115609840-22-LC
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Control number
675741500
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Duties
In this role, you'll help bring end users to the forefront when designing and building government services, while working to enhance government technology from within, create solutions at scale with modern best practices in mind, and improve the way government serves millions of people from every corner of the United States and beyond.
The primary purpose of the position is to serve as an Information Technology Specialist (System Analysis) also known as a (Senior) Human-Centered Designer, typical work assignments include:
- Design products, platform, or services, delivering value to stakeholders, to customers, and to those who care for them by leveraging emerging technology, methodologies, and trends found in the industry. Provide expertise for design efforts and improve the digital services government delivers to the public.
- Design and conduct discovery sprints, user research, usability testing, and other design activities that help teams and their leadership understand what they've observed, identify, and define real problems to solve, and generate implementable, accessible, equitable solutions. Identify end-user and organization needs through formal and informal interviews, usability testing, contextual inquiry, workshops, and analytics.
- Serve as Design SME on a plethora of issues and engage to perform needs analyses to define opportunities for new or improved processes, solutions, practices, products, or service based on user needs. This may include research, customer listening, usability testing, advising, developing, and implementing information architecture, interaction design, content strategy, product design, or service design methodologies tailored to the unique project needs.
- Working with senior level management and others, set up research operations so that teams have access to the clearances, tools, and customers that teams need to conduct their own discovery, generative research, and usability testing. Manage design work and structure design resources to accomplish the best possible project outcome.
- Tell the story of the impact of design to stakeholders that may not think in "designer language," and persuade them of the value of design efforts. Make a strong case for iterative, accessible, human-centered design.
- Build equity, diversity and inclusiveness into research and design processes from the ground, up, including procurement of products and services. Advocate relentlessly for research and design that is serving people from the widest possible range of backgrounds.
- Lead, co-lead, or be part of a cross functional team. Work cross-functionally to expand the typical definition of the design team by pulling in everyone who is making design decisions, such as people who work in privacy, legal, policy, and regulatory areas.
- Advocate for user needs to achieve business priorities and become a trusted partner, driving alignment around shared outcomes while advocating for design resources.
- Use the most effective levers for improving government services based upon quantitative and qualitative assessments of end user's needs including leveraging data to inform product, platform, or service direction based on the outcome of research, prototypes, and customer-based learning.
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Requirements
Conditions of Employment
The requirements listed below pertain to employment with DHS. Requirements such as telework and relocation expenses by other agencies may vary. During your application process you will have an opportunity to opt-in to having your resume shared with other government-wide federal agencies hiring for similar roles.
- You must be a U.S. citizen to apply for this position. Other agencies may hire U.S. Nationals.
- You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
- Selective Service - males born after 12/31/59 must be registered or exempt from Selective Service see http://www.sss.gov/
- Depending on position, you may be required to obtain and maintain Public Trust, Secret, Top Secret, or Top Secret/SCI security clearance.
- One-year probationary period may be required.
- For roles with DHS, you must submit to a drug test and receive a negative test result prior to appointment to this position. If selected by other agencies, drug testing requirements may vary.
- If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Verification of employment eligibility in the United States is required.
- If you accept a DHS position Permanent Change of Duty Station (PCS) expenses will not be paid. Other incentives may be authorized.
- This position has been designated excluded from bargaining unit representation under the national security provision of 5 USC Section 7112(B)(6).
- All DHS employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
- This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. § 7501-7533 and 5 CFR Part 752, as applicable).
Qualifications
You qualify at the GS-14 grade level if you possess information technology related experience demonstrating each of the four required basic competencies:
Planning design efforts across multiple design teams or product lines (Design practice project planning), Teaches and leads other designers in including users/customers from diverse backgrounds and executing the research lifecycle (Inclusiveness and Research). Contributes to strategies by tying design activities to business outcomes; (Strategy), building trust with stakeholders to align around shared outcomes (Advocating for design and stakeholder management), and developing programs for practice improvement at a single team or product line level (Practice leadership).
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.
The competencies or knowledge, skills, and abilities needed to perform this job are:
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Interagency/Career Transition Assistance Program (I/CTAP) Eligibles: If you have never worked for the federal government, you are not I/CTAP eligible. View information about I/CTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under I/CTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Qualifications Must Be Met
You will be evaluated based on how well you meet the qualifications above. You must complete all required steps in the process. Apply only if you meet the qualifications.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
This job will close on 11:59 PM EST of the day when we have received 500 applications which may be sooner than the closing date.
- Attention to Detail: Exemplifies thoroughness, accuracy, and a level of quality necessary for a design practice through their work and leadership in activities such as critiques.
- Customer Service: Designs, leads and executes user/customer research process from problem discovery to solution validation and ties research insights to actionable insights.
- Oral Communication: Serve as team design expert advocating for user/customer needs to achieve business priorities, delivering outcomes while maintaining a human centered design approach.
- Problem Solving: Designs with users/customers through inclusive and accessible design methods and techniques to solve problems.
In addition to the above basic requirements you must have at least one year of specialized experience equivalent in difficulty and responsibility to the GS-13 level in the federal service (obtained in either the public or private sector) performing the following duties:
Planning design projects.(Design practice project planning), working with existing strategies by tying design activities to business outcomes and speaking to strategic outcomes of their work. (Strategy), applying the lens of diversity and equity to identify relevant audience of focus or the impact of products or services (Inclusiveness), executing the research lifecycle by turning exploratory and generative insights into actionable hypotheses and/or outcomes (Research), advocating for design and user/customer needs to achieve business priorities. (Advocating for design and stakeholder management), guiding design through critique in a design practice context. (Practice leadership).You qualify at the GS-15 grade level if you possess information technology related experience demonstrating each of the four required basic competencies:
- Attention to Detail: Exemplifies thoroughness, accuracy, and a level of quality necessary for a design practice through their work. Can develop programs for practice improvement.
- Customer Service: Designs, leads and executes user/customer research process from problem discovery to solution validation and ties research insights to actionable insights. Provides leadership and guidance to junior level designers on user/customer research activities.
- Oral Communication: Serve as team design expert advocating for user/customer needs to achieve business priorities and contributes to stakeholder awareness of design processes and outcomes.
- Problem Solving: Designs with users/customers through inclusive and accessible design methods and techniques to solve problems. Teaches and leads other designers in including users / customers from diverse backgrounds.
Planning design efforts across multiple design teams or product lines (Design practice project planning), Teaches and leads other designers in including users/customers from diverse backgrounds and executing the research lifecycle (Inclusiveness and Research). Contributes to strategies by tying design activities to business outcomes; (Strategy), building trust with stakeholders to align around shared outcomes (Advocating for design and stakeholder management), and developing programs for practice improvement at a single team or product line level (Practice leadership).
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.
The competencies or knowledge, skills, and abilities needed to perform this job are:
- Advocating for design and stakeholder management
- Design practice project planning
- Inclusiveness
- Practice leadership
- Research
- Strategy
- Attention to detail
- Problem solving
- Oral communication
- Customer service
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Interagency/Career Transition Assistance Program (I/CTAP) Eligibles: If you have never worked for the federal government, you are not I/CTAP eligible. View information about I/CTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under I/CTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Qualifications Must Be Met
You will be evaluated based on how well you meet the qualifications above. You must complete all required steps in the process. Apply only if you meet the qualifications.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
This job will close on 11:59 PM EST of the day when we have received 500 applications which may be sooner than the closing date.
Education
This job does not have an education qualification requirement.
Additional information
Promotion Potential: This announcement includes position descriptions that have a full performance level at the GS-14 and the GS-15 level. Therefore, some positions may have promotion potential to only the GS-14 grade level. This is a non-supervisory position.
Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result. Other federal agencies may have different requirements based on position sensitivity.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Preview the online assessment questions here:https://apply.usastaffing.gov/ViewQuestionnaire/11560840. The evaluation process includes the below three assessments by subject matter experts:
- Resume review: Human Resources Specialist and Subject Matter Experts will review the first three (3) pages of your resume (starting with your work experience) to determine your technical qualifications for the position based on the required competencies. If more than 3 pages are submitted, only the first 3 pages starting with your work experience will be reviewed to determine your eligibility/qualifications. In describing your experience, be clear and specific and include start and end dates for each position. We may not make assumptions regarding your experience.
- Written Assessment: If you pass the resume review, you will be given a written assessment. Your response to the written assessment will be used to measure your depth of knowledge in relation to the required competencies for the position. All passing candidates will move to the next phase.
- Qualifying phone interviews: At this phase, qualified candidates will have at least one phone interview to further assess whether their experience meets the required competencies. Qualified candidates may meet with more than one Subject Matter Expert for that determination to be made. Applicants who are extended a qualifying phone interview receive instructions via e-mail on registering for available interview time slots. Please pay close attention to your e-mail, including junk/spam folders, for e-mail notifications.
1. Best-Qualified: Applicants who excel in the evaluation criteria as determined by the job analysis.
2. Well-Qualified: Applicants who meet the minimum qualification requirements as determined by the job analysis.
Ranking and preference:
Veteran's preference applies to all selections made under competitive examining in accordance with Part 337 of 5 CFR. Veteran's Preference will be applied to applicants who move forward after the qualifying phone interviews.
The "Best Qualified" applicants will be issued to the Selecting Official by the Human Resources Office. Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. This position is not considered scientific/professional. Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. Based upon your category and score, you may be referred for interviews with CISA or other federal agencies. View information on https://www.fedshirevets.gov.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing a detailed description of your job-related qualifications that includes beginning and ending dates with the month and year and hours worked per week (if less than 40) for each paid and non-paid work experience job title listed. All applicants must submit a resume. Only the first 3 pages starting with your work experience of your submitted resume will be reviewed. Prior government experience and a government-style resume are not required.
2. Are you a veteran? If so, submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
3. Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit:
- A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
- A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
- Position title;
- Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
- Agency; and
- Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Please read the entire announcement and all the instructions before you begin the application process. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the Required Documents section below.
The application process is as follows:
- To begin the application process, click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/
Once you submit your application, we will conduct evaluations as described above and notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. If you are selected, we will conduct a suitability/security background investigation as appropriate for the specific position offered.
Agency contact information
Kendra Rose
- Address
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Cybersecurity and Infrastructure Security Agency
1616 N. Fort Myer Dr.
CISA-FMD Stop 0380
Arlington, VA 20598-0380
US
Next steps
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Reasonable Accommodation: This agency provides reasonable accommodation to applicants with a disability covered under the Americans with Disabilities Act (ADA). If you need a reasonable accommodation for any part of the application or hiring process, please send an email to Kendra.Rose@cisa.dhs.gov. The decision to grant reasonable accommodation will be made on a case-by-case basis.
Selection process: Participating agencies will receive certificates listing qualified applicants eligible for selection and will begin making offers directly to applicants. Once a job offer is extended to you by any agency and you accept, decline, or do not respond, you will be given 72 hours to respond to any offer or an interview.
Future consideration: When participating agencies complete their selections, the remaining list of qualified candidates may be shared with additional federal agencies such as but not limited to the Small Business Administration and Departments of Health and Human Services, State, and Veterans Affairs. You will have an opportunity to opt-in if you would like your name, application material, and assessment results shared to be considered for employment with additional agencies. There is no guarantee of further consideration and you can continue to explore job opportunity announcements.
Thank you for your interest in the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency!
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing a detailed description of your job-related qualifications that includes beginning and ending dates with the month and year and hours worked per week (if less than 40) for each paid and non-paid work experience job title listed. All applicants must submit a resume. Only the first 3 pages starting with your work experience of your submitted resume will be reviewed. Prior government experience and a government-style resume are not required.
2. Are you a veteran? If so, submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
3. Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit:
- A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
- A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
- Position title;
- Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
- Agency; and
- Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/
Once you submit your application, we will conduct evaluations as described above and notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. If you are selected, we will conduct a suitability/security background investigation as appropriate for the specific position offered.
Learn more about this agency
How to Apply
Please read the entire announcement and all the instructions before you begin the application process. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the Required Documents section below.
The application process is as follows:
- To begin the application process, click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/
Once you submit your application, we will conduct evaluations as described above and notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. If you are selected, we will conduct a suitability/security background investigation as appropriate for the specific position offered.
Agency contact information
Kendra Rose
- Address
-
Cybersecurity and Infrastructure Security Agency
1616 N. Fort Myer Dr.
CISA-FMD Stop 0380
Arlington, VA 20598-0380
US
Next steps
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Reasonable Accommodation: This agency provides reasonable accommodation to applicants with a disability covered under the Americans with Disabilities Act (ADA). If you need a reasonable accommodation for any part of the application or hiring process, please send an email to Kendra.Rose@cisa.dhs.gov. The decision to grant reasonable accommodation will be made on a case-by-case basis.
Selection process: Participating agencies will receive certificates listing qualified applicants eligible for selection and will begin making offers directly to applicants. Once a job offer is extended to you by any agency and you accept, decline, or do not respond, you will be given 72 hours to respond to any offer or an interview.
Future consideration: When participating agencies complete their selections, the remaining list of qualified candidates may be shared with additional federal agencies such as but not limited to the Small Business Administration and Departments of Health and Human Services, State, and Veterans Affairs. You will have an opportunity to opt-in if you would like your name, application material, and assessment results shared to be considered for employment with additional agencies. There is no guarantee of further consideration and you can continue to explore job opportunity announcements.
Thank you for your interest in the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency!
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Cybersecurity and Infrastructure Security Agency
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
The Cybersecurity and Infrastructure Security Agency (CISA) leads the national effort to defend critical infrastructure against the threats of today, while working with partners across all levels of government and in the private sector to secure against the evolving risks of tomorrow. CISA's mission includes protecting the Federal Government's networks and physical infrastructure, to helping entities in the public and private sectors manage potential risk, to enhancing public safety communications at all levels of government. CISA's multi-faceted mission is home to a wide range of career fields including cybersecurity, program management, business administration, communications, and data science.
Joining CISA means being part of the team focused on securing the Nation's physical and cyber infrastructure against threats to public health and safety, economy, and national security; we Defend Today, Secure Tomorrow.
Agency contact information
Kendra Rose
- Address
-
Cybersecurity and Infrastructure Security Agency
1616 N. Fort Myer Dr.
CISA-FMD Stop 0380
Arlington, VA 20598-0380
US