This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/675062500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
Monster Government Solutions (MGS) will be performing scheduled maintenance between Friday, September 2nd at 12:01 a.m. ET and 06:00 a.m. ET, as well as between Saturday, September 17th at 12:01 a.m. ET and 11:59 a.m. ET.
This position is located in the National Weather Service (NWS), Office of Observation, Surface and Upper Air Division, Service Branch, Automated Surface Observing Systems (ASOS) Operations and Monitoring Center (AOMC), with two vacancies in Silver Spring, MD.
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Overview
- Reviewing applications
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Open & closing dates
09/02/2022 to 09/19/2022
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Salary
$61,947 - $80,532 per year
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Pay scale & grade
GS 09
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Location
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Occasional travel - Up to 10% of domestic travel may be required.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
09
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Announcement number
NWS-2022-0230
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Control number
675062500
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This job is open to
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Federal employees - Competitive service
Current or former competitive service federal employees.
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Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
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Veterans
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Individuals with disabilities
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Military spouses
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Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
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Peace Corps & AmeriCorps Vista
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Land and base management
Certain current or former term or temporary federal employees of a land or base management agency.
Clarification from the agency
VEOA, VRA, 30% Disabled, Schedule A. Current or former employees at a land management agency who were initially hired under competitive procedures in a time-limited appointment.
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Duties
As an IT Specialist, you will perform the following duties:
- Monitor, maintain, and troubleshoot existing systems, networks, communication, applications, and data flows.
- Diagnose and resolve problems in response to customer-reported incidents.
- Assist with developing and maintaining problem tracking and resolution databases.
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Requirements
Conditions of Employment
- Must be a U.S. Citizen or National to apply.
- Required to pass a background investigation and fingerprint check.
- Must be suitable for Federal employment.
- Must be registered for Selective Service, if applicable (www.sss.gov).
- Time-in-grade/band must be met by closing date of announcement.
This position requires a Public Trust (Moderate Risk) Security Clearance.
* A one year probationary period may be required.
* Payment of relocation expenses is not authorized.
* This position is in the bargaining unit.
College Transcript: If you are qualifying based on education, submit a copy of your college transcript that lists college courses detailing each course by the number and department (i.e., bio 101, math 210, etc.), course title, number of credit hours and grade earned. You must submit evidence that any education completed in a foreign institution is equivalent to U.S. education standards with your resume. You may submit an unofficial copy of the transcript at the initial phase of the application process. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken.
Note: Your college transcript is used to verify successful completion of degree, or college course work. An official college transcript will be required before you can report to duty.
CONDITIONS OF EMPLOYMENT: Shift work is required, and the employee can be assigned to any of the operational shifts in the NWS Automated Surface Observing Systems (ASOS) Operations and Monitoring Center (AOMC). This position has been designated as an Emergency Employee. This position will provide operational support to the NWS in the AOMC during periods of emergency planning. The employee may be required to relocate to an alternate facility which may be located out of the local commuting area.
Applicants must meet ALL application requirements, to include a complete online resume, by 11:59 p.m. EASTERN TIME (ET) on the closing date of this announcement.
Qualifications
Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy.
To qualify for the 2210 series:
Individuals may qualify on the basis of either education or experience. Only individuals qualifying on the basis of experience are required to demonstrate possession of the IT competencies.
GS-09 EDUCATION: A master's degree or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
-OR-
Individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
-AND-
SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To qualify at the GS-09 level:
SPECIALIZED EXPERIENCE: Applicant must possess one full year (52 weeks) of specialized experience equivalent to the GS-07 in the Federal service. Specialized experience MUST include all of the following:
- Maintaining IT systems, such as computer hardware and software; and
- Providing support to customers related to IT products and services.
NOTE: 2210 positions do not allow for a combination of education for experience.
Additional information
CTAP and ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management’s Career Transition Resources website at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
CTAP applicants MUST submit the following documents:
- A copy of your specific RIF notice; notice of proposed removal for failure to relocate; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice eligibility for discontinued service retirement, or similar notice).
- A copy of your SF-50 “Notification of Personnel Action”, noting current position, grade level, and duty location;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
ICTAP applicants MUST submit the following documents:
- A copy of your RIF separation notice; notice of proposed removal for failure to relocate; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
- A copy of your SF-50 “Notification of Personnel Action” documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
Non-Competitive Reinstatement to a Higher Grade/Band than Previously Held MUST submit the following documents:
1. SF-50, “Notification of Personnel Action: you must provide the most current Notification of Personnel Action (Form SF-50) that verifies career/career-conditional status, title, series, and highest grade level held on a permanent basis for your previous position. (do not submit an Award SF-50) AND, the SF-50 that verifies your separation date; AND.
2. Performance Appraisal - most recent performance appraisal showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. Do not submit a performance plan that does not include this information.
NOAA participates in e-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
NOAA offers a comprehensive benefits package. Explore the benefits offered to most Federal employees at:
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume, optional cover letter and supporting documentation to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the vacancy announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). However, your resume or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.
The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:
- Knowledge of a wide variety of IT services, applications, operating systems, network systems, communications, protocols.
- Ability to install, configure, and maintain a variety of operating system environments and applications.
- Ability to provide IT customer support.
- Ability to track and maintain IT data and databases.
Due weight shall be given to performance appraisals and awards in accordance with 5 CFR 335.103(b)(3), during the interview/selection process conducted by the hiring manager. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.
You may preview questions for this vacancy.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
NOAA offers a comprehensive benefits package. Explore the benefits offered to most Federal employees at:
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
- A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume
- At a minimum, your resume mustindicate your citizenship; if you are registered for Selective Service (if you are a male born after 12/31/59); job title(s) (include job series and grade, if federal); duties description; education; starting and ending dates (month and year); and hours worked per week. We recommend using the inbuilt USAJobs Resume Builder to ensure you do not miss any information. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire.
- SF-50, “Notification of Personnel Action: If you are a current or former Federal employee, you must provide the most current Notification of Personnel Action (Form SF-50) that verifies career/career-conditional status, title, series and grade (do not submit an Award SF-50). Also provide the SF-50 that reflects the highest grade level held on a permanent basis or the full performance level of your current position, whichever is higher. Failure to do so will result in an ineligible rating.
- Veteran’s documentation: If you are requesting consideration under Veterans Employment Opportunity Act (VEOA) or Veterans Readjustment Act (VRA) you must submit a copy of your Member 4 DD-214 stating disposition of discharge or character of service or other valid proof of eligibility (i.e., statement of service that shows service dates AND character of service) and/or any other required supporting documents (VA Letter). http://www.opm.gov/staffingPortal/Vetguide.asp#VeteransEmploymentAct1998.
- Active Duty Service Members: You must submit a statement of discharge/certification of release or an official written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days from the date the announcement closes. Enlisted Record Briefs and military identification do NOT qualify as official documentation. If the appropriate information is not submitted to confirm the discharge status, dates of service, etc., you will not be considered for this job opportunity under Veteran Preference procedures. To gain access to your DD-214 online please visit http://www.archives.gov/veterans/military-service-records
- Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation if applicable (see other information).
- Documentation supporting eligibility for non-competitive appointment, (severely disabled, eligible veterans, certain military spouses, etc.)
- Education. If this position requires proof of higher education, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: Education completed in foreign colleges or universities must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website. You MUST provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation by the closing date of the announcement will result in lost consideration.
OPTIONAL DOCUMENTS:
-
Due weight shall be given to performance appraisals and awards in accordance with 5 CFR 335.103(b)(3), during the interview/selection process conducted by the hiring manager.
- Performance Appraisal - Submit the most recent performance appraisal (dated within the last 3 years) showing the official rating of record, signed by a supervisor. Do not submit a performance plan that does not include this information.
- Awards - Copies of any award received within the last 3 years.
-
Applicants may submit these documents during the application process.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
To apply on-line, you must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov. To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents.
To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov and click on "Application Status." Click on the position title, and then select Apply Online to continue.
If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Help Desk by e-mail at mgshelp@monster.com or by phone at (866) 656-6831. The help desk is available Monday-Friday, 7:00 a.m. to 7:00 p.m. ET
For instructions on submitting your application in an alternate format, please contact the Staffing number listed in this vacancy announcement.
Agency contact information
Haley Ruiz
- Address
-
NATIONAL OCEANIC AND ATMOSPHERIC ADMINISTRATION
Office of Human Capital Services
1305 East West Highway
12th Floor
Silver Spring, Maryland 20910
United States
Next steps
This position is also announced under vacancy number NWS-2022-0234, which is open to all US Citizens or Nationals. You must apply to both announcements if you want to be considered for both.
This Job Opportunity Announcement may be used to fill other IT Specialist, GS-2210-09 positions throughout NOAA. The position must be alike (e.g.: within the same geographic locations, same grade/band and requires the same qualifications and specialized experience as indicated in this vacancy announcement).
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at https://www.usajobs.gov/ and clicking on “Track Your Online Application.” The four points of notification are:
- Application Received or Application Incomplete
- Minimum Qualification Requirement Met or Minimum Qualification Not Met;
- Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and
- Selected or Not Selected.
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or, you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans’ preference, disability, etc.)
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
- A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume
- At a minimum, your resume mustindicate your citizenship; if you are registered for Selective Service (if you are a male born after 12/31/59); job title(s) (include job series and grade, if federal); duties description; education; starting and ending dates (month and year); and hours worked per week. We recommend using the inbuilt USAJobs Resume Builder to ensure you do not miss any information. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire.
- SF-50, “Notification of Personnel Action: If you are a current or former Federal employee, you must provide the most current Notification of Personnel Action (Form SF-50) that verifies career/career-conditional status, title, series and grade (do not submit an Award SF-50). Also provide the SF-50 that reflects the highest grade level held on a permanent basis or the full performance level of your current position, whichever is higher. Failure to do so will result in an ineligible rating.
- Veteran’s documentation: If you are requesting consideration under Veterans Employment Opportunity Act (VEOA) or Veterans Readjustment Act (VRA) you must submit a copy of your Member 4 DD-214 stating disposition of discharge or character of service or other valid proof of eligibility (i.e., statement of service that shows service dates AND character of service) and/or any other required supporting documents (VA Letter). http://www.opm.gov/staffingPortal/Vetguide.asp#VeteransEmploymentAct1998.
- Active Duty Service Members: You must submit a statement of discharge/certification of release or an official written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days from the date the announcement closes. Enlisted Record Briefs and military identification do NOT qualify as official documentation. If the appropriate information is not submitted to confirm the discharge status, dates of service, etc., you will not be considered for this job opportunity under Veteran Preference procedures. To gain access to your DD-214 online please visit http://www.archives.gov/veterans/military-service-records
- Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation if applicable (see other information).
- Documentation supporting eligibility for non-competitive appointment, (severely disabled, eligible veterans, certain military spouses, etc.)
- Education. If this position requires proof of higher education, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: Education completed in foreign colleges or universities must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website. You MUST provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation by the closing date of the announcement will result in lost consideration.
OPTIONAL DOCUMENTS:
-
Due weight shall be given to performance appraisals and awards in accordance with 5 CFR 335.103(b)(3), during the interview/selection process conducted by the hiring manager.
- Performance Appraisal - Submit the most recent performance appraisal (dated within the last 3 years) showing the official rating of record, signed by a supervisor. Do not submit a performance plan that does not include this information.
- Awards - Copies of any award received within the last 3 years.
-
Applicants may submit these documents during the application process.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
To apply on-line, you must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov. To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents.
To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov and click on "Application Status." Click on the position title, and then select Apply Online to continue.
If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Help Desk by e-mail at mgshelp@monster.com or by phone at (866) 656-6831. The help desk is available Monday-Friday, 7:00 a.m. to 7:00 p.m. ET
For instructions on submitting your application in an alternate format, please contact the Staffing number listed in this vacancy announcement.
Agency contact information
Haley Ruiz
- Address
-
NATIONAL OCEANIC AND ATMOSPHERIC ADMINISTRATION
Office of Human Capital Services
1305 East West Highway
12th Floor
Silver Spring, Maryland 20910
United States
Next steps
This position is also announced under vacancy number NWS-2022-0234, which is open to all US Citizens or Nationals. You must apply to both announcements if you want to be considered for both.
This Job Opportunity Announcement may be used to fill other IT Specialist, GS-2210-09 positions throughout NOAA. The position must be alike (e.g.: within the same geographic locations, same grade/band and requires the same qualifications and specialized experience as indicated in this vacancy announcement).
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at https://www.usajobs.gov/ and clicking on “Track Your Online Application.” The four points of notification are:
- Application Received or Application Incomplete
- Minimum Qualification Requirement Met or Minimum Qualification Not Met;
- Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and
- Selected or Not Selected.
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or, you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans’ preference, disability, etc.)
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
National Oceanic and Atmospheric Administration
Agency contact information
Haley Ruiz
- Address
-
NATIONAL OCEANIC AND ATMOSPHERIC ADMINISTRATION
Office of Human Capital Services
1305 East West Highway
12th Floor
Silver Spring, Maryland 20910
United States