This job announcement has closed

As Contracting Officer's Representative for Custodial and Grounds Management, with the Maintenance and Operations Branch in the Center Operations Directorate you will be responsible for policies, procedures, resources for the custodial and grounds contracts. You will support the Contracting Officer in ensuring successful contractor performance. You will be the primary customer service liaison with Facility Coordinators across the center for performance of the contracts.

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Hiring complete

Open & closing dates

06/27/2022 to 07/01/2022
Salary

$80,033 - $123,717 per year
Pay scale & grade

GS 12 - 13
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Location

1 vacancy in the following location:
- Hampton, VA
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent
Work schedule

Full-time
Service

Competitive
Promotion potential

13
Job family (Series)
- 0342 Support Services Administration
Supervisory status

No
Security clearance

Not Required
Drug test

No
Position sensitivity and risk

Moderate Risk (MR)
Trust determination process
- Suitability/Fitness
Announcement number

LaRC-22-ST-11535698-CWO
Control number

661261200

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Clarification from the agency

Veterans who are eligible for Veterans Employment Opportunity Act (VEOA), who are 30% or more disabled, or disabled veterans who have completed a VA training program. This position is also open to: Current permanent federal employees of an excepted service agency with an OPM interchange agreement NASA term employees with conversion eligibility under the NASA Flexibility Act of 2004

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Duties described below are at the full-performance level. Duties assigned at a lower grade level will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
Serves as the Primary Contracting Officer's Representative for the Center's Custodial Contract and the Center's Grounds Keeping and Pest Control Support Services Contract.
Provides Technical Point of Contact (TPOC) support to a variety of related tasks. Duties include development of a statement of work suitable to allow the contractor to develop a proposal to the Government for review.
Develops and justifies the detailed Government estimate after the Statement of Work is finalized and evaluates the contractor?s proposal. Tracks the task until complete and intercedes when the agreed upon cost, schedule and quality are at risk.
Plans, organizes, and conducts studies or surveys of support services functions. Analyzes operations, requirements, systems, etc. Devises techniques to evaluate findings.
Makes recommendations for the modification, consolidation, standardization, or obsolescence of processes.
Measures and reports findings to senior management. Provides recommendations to improve the programs.
Acts as organization expert in formulating policies and guidelines for support services budgets, programs, plans, procedures, and methods.
Develops documents that typically address procedures and policies pertinent to the service areas of responsibility, statistical and budget analyses; contract specifications, etc.
Identifies relevant issues based on operations and changing program requirements. Collects relevant information from varied sources that may be difficult to access.
Carries out a variety of special assignments requiring extensive coordination with other departments, external agencies, and the private sector (e.g., Requirements Development Teams (RDTs) for relevant grounds and custodial services).

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Conditions of Employment

This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S
Position subject to pre-employment background investigation
You must meet qualifications requirements by the closing date of this announcement
If selected, you will be required to complete a financial disclosure statement
Please see the "Additional Information" section for important information about COVID-19 vaccination requirements for federal employees.

Qualifications

You must have one year of specialized experience equivalent to the next lower grade, which has equipped you with the particular competencies needed to successfully perform the duties of the position described above.

To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level in the Federal service

Serving as a Contracting Officer's Representative or Alternate Contracting Officer's Representative for a service contract (i.e., Custodial, Grounds Maintenance, or other service);
Reviewing Statements of Work and Government Cost Estimates for facilities or service contract work; and
Presenting performance or technical information to superiors and peers.

To qualify for GS-13,you must have one year of directly related specialized experience equivalent to the GS-12 level in the Federal service

Serving as a Contracting Officer's Representative for a complex Custodial or Grounds Maintenance Contract;
Developing Statements of Work to allow contractors to develop a proposal to the Government for review;
Developing and justifying detailed Government estimates after the Statement of Work is finalized and evaluating contractor proposals for best value to the Government; and
Acting as an organization's expert in formulating policies and guidelines for support services budgets, programs, plans, procedures, and methods.

Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

Education

This job does not have an education qualification requirement.

Additional information

If you are selected, NASA may request information regarding your vaccination status for the purposes of implementing workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine.

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.

If you are a current federal employee, you must meet applicable time-in-grade requirements to be considered eligible for this position. To be eligible, you must have completed a minimum of 52 weeks in a position no more than 1 grade lower than the advertised position. (Please submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. If your eligibility for both merit promotion and/or time-in-grade cannot be determined, your application will be rated ineligible. Please see Required Documents for additional information).
Note: Time-in-grade requirements also apply to applicants who have held a non-temporary, competitive service GS position in the past year.

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
- Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
-Be well qualified for this position to receive consideration. Candidates rated in the 'Best Qualified' category are considered well-qualified. Please see 'How You Will Be Evaluated' for more information.
-Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'

For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

Qualified NASA term employees who have term conversion eligibility (http://nasapeople.nasa.gov/hclwp/term-appointments.htm) under the NASA Flexibility Act of 2004 will be referred and considered equally with other NASA permanent employees under internal competitive placement procedures.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

Written Communication
Administration and Management
Contracting/Procurement
Technical Competence
Business Management
Real Property Management

NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Under NASA's quality grouping process, applicants will be assessed on the position competencies and placed in one of three groups identified and defined below:

Best Qualified Group - Applicants who demonstrate a superior level of all evaluation criteria.
Highly Qualified Group - Applicants who demonstrate a satisfactory level of the evaluation criteria.
Qualified Group - Applicants who demonstrate the basic qualifications, with general knowledge, skills, and abilities.

Candidates eligible for ICTAP/CTAP, reemployment priority or priority consideration will be referred before other candidates, as necessary. If no such candidates apply or are eligible to be referred, the following candidates will be sent to the hiring official for employment consideration:

Best Qualified merit promotion candidates. Highly Qualified merit promotion candidates may also be referred, if additional candidates are needed.
Qualified candidates eligible for consideration under Schedule A or VRA in accordance with veterans' preference rules, as applicable.
Qualified candidates that are eligible for special hiring authorities or non-competitive hiring authorities.

Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire.

The following documents are required:
- Resume
There may be other supporting documents (licenses, certification, veterans preference, etc.), depending on your answers to the questionnaire and job announcement description, that you may have to submit, please verify your application.

If you are a surplus or displaced employee (CTAP and ICTAP), submit proof that you meet the requirements for CTAP/ICTAP. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.

If you are a veteran and you are claiming veterans' preference, you must submit a DD214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions. For more information on veterans' preference and possible other supporting documents that you may have to submit, please visit FedshireVets

Official documents are required at the time of appointment for verification of eligibility and qualifications.
A complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.

To begin the application process, click on the 'Apply' link. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify all required documentation is included with your application package, and submit the application.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

If you have questions about this announcement, you may contact the agency toll free at the phone number located below. Be advised - application materials faxed, emailed, and/or mailed to Langley Research Center will not be accepted for this announcement.

Agency contact information

NASA Shared Services Contact Center

Phone

1-877-677-2123

Fax

1-866-779-6772

Email

nssc-contactcenter@mail.nasa.gov

Address

Langley Research Center
1 NASA Dr
Hampton, VA 23666
US

Learn more about this agency

Next steps

Once you submit your application package, you will receive an acknowledgement email. Throughout the process you will receive regular status updates through USAJOBS. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you are found qualified, you may be referred to the hiring manager for further consideration. Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the hiring manager.

If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing a scheduled appointment, we may rescind a tentative job offer.

An official, written job offer will be issued once all requirements have been verified.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Help

A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire.

The following documents are required:

Resume

There may be other supporting documents (licenses, certification, veterans preference, etc.), depending on your answers to the questionnaire and job announcement description, that you may have to submit, please verify your application.

If you are a surplus or displaced employee (CTAP and ICTAP), submit proof that you meet the requirements for CTAP/ICTAP. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.

If you are a veteran and you are claiming veterans' preference, you must submit a DD214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions. For more information on veterans' preference and possible other supporting documents that you may have to submit, please visit FedshireVets

Official documents are required at the time of appointment for verification of eligibility and qualifications.

Help

A complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.

To begin the application process, click on the 'Apply' link. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify all required documentation is included with your application package, and submit the application.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

If you have questions about this announcement, you may contact the agency toll free at the phone number located below. Be advised - application materials faxed, emailed, and/or mailed to Langley Research Center will not be accepted for this announcement.

Agency contact information

NASA Shared Services Contact Center

Phone: 1-877-677-2123
Fax: 1-866-779-6772
Email: nssc-contactcenter@mail.nasa.gov
Address: Langley Research Center
1 NASA Dr
Hampton, VA 23666
US

Learn more about this agency

Next steps

Once you submit your application package, you will receive an acknowledgement email. Throughout the process you will receive regular status updates through USAJOBS. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you are found qualified, you may be referred to the hiring manager for further consideration. Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the hiring manager.

If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing a scheduled appointment, we may rescind a tentative job offer.

An official, written job offer will be issued once all requirements have been verified.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

This job announcement has closed

Help

Hiring complete

Open & closing dates

06/27/2022 to 07/01/2022
Salary

$80,033 - $123,717 per year
Pay scale & grade

GS 12 - 13
Location

1 vacancy in the following location:
- Hampton, VA
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent
Work schedule

Full-time
Service

Competitive
Promotion potential

13
Job family (Series)
- 0342 Support Services Administration
Supervisory status

No
Security clearance

Not Required
Drug test

No
Position sensitivity and risk

Moderate Risk (MR)
Trust determination process
- Suitability/Fitness
Announcement number

LaRC-22-ST-11535698-CWO
Control number

661261200

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/661261200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Support Services Specialist

Summary

Overview

Open & closing dates

Salary

Pay scale & grade

Location

Remote job

Telework eligible

Travel Required

Relocation expenses reimbursed

Appointment type

Work schedule

Service

Promotion potential

Job family (Series)

Supervisory status

Security clearance

Drug test

Position sensitivity and risk

Trust determination process

Announcement number

Control number

This job is open to

Clarification from the agency

Videos

Duties

Requirements

Conditions of Employment

Qualifications

Education

Additional information

How You Will Be Evaluated

Agency contact information

Next steps

Required Documents

How to Apply

Agency contact information

Next steps

Fair & Transparent