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This position is located at Department of Housing and Urban Development, Asst Secretary for Housing-Federal Housing Commissioner.
This opportunity is also open to Status eligibles under announcement 22-HUD-798. Please refer to that announcement for details on open period, eligibility, and how to apply.
Learn more about this agency02/01/2022 to 02/15/2022
$54,727 - $103,176 per year
GS 9 - 12
1 vacancy in the following location:
Yes—as determined by the agency policy.
Not required
No
Permanent
Full-time
Competitive
12
No
No
22-HUD-799-P
634130800
U.S. citizens or U.S. Nationals; no prior Federal experience is required.
The following are the duties of this position at the GS-12. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
You will:
- Research and prepare correspondence in response to inquiries from mortgagors, mortgagees, Members of Congress, the President, housing industry groups and others concerning mortgage servicing problems. Correspondence includes substantive interpretation of regulations and policies and the resolution of difficult issues.
- Participate in the development of comprehensive training programs designed to increase the effectiveness of the HUD field staff in dealing with the mortgage industry to improve their servicing of insured mortgages. Provide technical support and expert instruction in the presentation of such programs. Assist in organizing workshops, conferences, and other sessions held with HOC's field offices and local office staff, including input for agenda topics, development of agendas, making arrangements for participation of private sector representatives, as appropriate. Participate in actual presentation of certain subject matter.
- Render advice and consultation to the Program Director on questions regarding loss mitigation, underwriting, asset management, and or real-estate owned activities and related matters. The research of required underwriting, asset management, loss mitigation and or real estate owned procedures and techniques, recommending improvements or refinements in technique are to headquarters, through the Branch Chief and the Program Director.
- Provide guidance on the technical aspects of mortgage servicing in meetings with management and industry groups and for the formulation of technical data related to budget estimates, work-measurement standards, and goals for servicing operations.
The official duty station for this position will be in Oklahoma City, Oklahoma. Failure to report to duty at this location may be grounds for a disciplinary action, including removal.
Key Requirements:You must meet the following requirements by the closing date of this announcement.
Specialized experience for the GS-12 is defined as one year of experience at the GS-11 level, or equivalent that is directly related to the position and which has equipped the candidate with the required knowledge, skills, and abilities to successfully perform the duties of the position.
Specialized experience is defined as performing duties which include:
- Mortgage loan delinquent servicing to include foreclosure processing, property conveyance, and loss mitigation policies, procedures, and processes in a mortgage company, bank, or financial institution; AND
- Assisting with the modification of existing policies and practices regarding loss mitigation; AND
- Advising senior management on risk-related issues and practices; AND
- Researching and assisting with the modification of existing policies and practices regarding single family mortgages.
For the GS-11:
Specialized experience is one year of experience at the GS-09 level or equivalent in other public or private sectors, that is directly related to the position as listed in this announcement and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience must include:
- Mortgage loan delinquent servicing to include foreclosure processing, property conveyance, and loss mitigation policies, procedures, and processes in a mortgage company, bank, or financial institution; AND
- Assisting with the modification of existing policies and practices regarding loss mitigation; AND
- Advising senior management on risk-related issues and practices.
OR
Education: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree; or an LL.M., in a related field.
OR
Combination: A combination of experience and education. Only graduate level education in excess of the first 2 years may be credited for education and combined with experience. The total percentage of education added to the total percentage of experience must equal at least 100 percent to qualify.
GS-09
Specialized experience is one year of experience at the GS-07 level or equivalent in other public or private sectors, that is directly related to the position as listed in this announcement and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience must include:
- Mortgage loan delinquent servicing to include foreclosure processing, property conveyance, and loss mitigation policies, procedures, and processes in a mortgage company, bank, or financial institution.
OR
Education: A Masters degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree; or a LLB or JD, in a related field.
OR
Combination: A combination of experience and education. Only graduate level education in excess of the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education. The total percentage of education added to the total percentage of experience must equal at least 100 percent to qualify.
Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.
The education generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
OTHER INFORMATION:
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation. At this time, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, the requirement that applicants must be fully vaccinated against COVID-19 pursuant to E.O. 14043, does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on working in a real estate related business, and having Section 8 tenants, along with other prohibited interests and activities. To review applicable ethics rules and HUD specific restrictions, please visit https://portal.hud.gov/hudportal/HUD?src=/program_offices/general_counsel/ethics.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.
Rating: Your application will be evaluated in the following areas: Analytical, Communication, Organizational Awareness, and Problem Solving .
Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories: Best Qualified, Better Qualified, and Qualified (Good) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category.
Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible)
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
HUD has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please review the entire announcement before applying.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/634130800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
The Office of Housing provides vital public services through its nationally administered programs. It oversees the Federal Housing Administration (FHA), the largest mortgage insurer in the world, and regulates important parts of the housing industry. The Office of Housing is committed to building and preserving healthy neighborhoods and communities through homeownership, rental housing and healthcare opportunities.
The Office of Single Family Housing is responsible for the overall management of Single Family mortgage insurance programs for the Federal Housing Administration (FHA). The Office assists in the expansion of affordable and quality homeownership opportunities for individuals and families who are traditionally underserved by the private market. The Office also acts as a stabilizing force in the single family home financing market by increasing access to mortgage credit. Policies and programs administered by the Office-from becoming an FHA-approved mortgage lender or other stakeholder, to mortgage origination through post-closing and endorsement processes, servicing of FHA mortgages, and beyond-assist in the provision of these affordable mortgage programs while meeting the needs of borrowers. These functions are carried out by dedicated staff in our Washington, DC headquarters, four Homeownership Centers in Atlanta, GA, Denver, CO, Philadelphia, PA, and Santa Ana, CA, and through our National Servicing Center in Tulsa, OK.
