This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/625468200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Help
Summary
The Office of the Circuit Executive for the Tenth Circuit Court of Appeals located in Denver, Colorado is seeking a qualified Information Technology professional to serve as a member of the Systems Team for a judicial community throughout a six-state region. The environment is fast-paced and demanding. The incumbent should be able to provide exceptional customer service and work effectively in a team environment.
Help
Overview
- Job closed
-
Open & closing dates
12/06/2021 to 01/20/2022
-
Salary
$51,610 - $110,452 per year
This job uses the Court Personnel System (CPS) pay scale.
-
Pay scale & grade
CL 26 - 28
-
Location
1 vacancy in the following location:
-
Telework eligible
Yes—as determined by the agency policy.
-
Travel Required
Occasional travel - Ability to travel upon request within and outside of the circuit.
-
Relocation expenses reimbursed
No
-
Appointment type
Permanent - At-Will, full-time position with full benefits package available.
-
Work schedule
Full-time - Monday - Friday, between the hours of 8am - 5pm
-
Service
Excepted
-
Promotion potential
28 - CL-28, Full Performance Level. Position has promotion potential and possible growth opportunities within the department. Starting salary commensurate with experience and qualifications.
-
Job family (Series)
-
Supervisory status
No
-
Security clearance
-
Drug test
No
-
Announcement number
21E09
-
Control number
625468200
Help
This job is open to
Clarification from the agency
Position located in Denver, CO, some telework from within the Tenth Circuit may be available.
Help
Duties
- Responds, evaluates, and prioritizes incoming telephone, email, and in-person requests for assistance on hardware, software, and networking issues.
- Provides support for mobile devices and remote access.
- Ensures new and existing employees have required equipment.
- Maintains communication throughout projects and aligns expectations with deliverables.
- Provides end-user training.
- Occasional off-hour work and travel required.
- Performs other duties as assigned.
Help
Requirements
Conditions of Employment
Any incumbent must be a U.S. Citizen or actively seeking citizenship. Appointment is contingent upon successful completion of a high-sensitive background investigation. Employees of the U.S. Courts are "At-Will." Employees are subject to the Judicial Code of Conduct. Direct deposit of pay required. The U.S. Courts are equal-opportunity employers.
Qualifications
- Bachelor's degree from an accredited 4-year college or university in Computer Science, Information Systems, or related discipline.
- At least two years of experience working as member of a helpdesk installing, repairing, upgrading, and troubleshooting Windows desktops and laptops.
- Excellent customer service skills and strong oral and written communication skills.
- Knowledge of Windows, Active Directory, Mac/OSX/iOS, VDI, O365 (Office, Teams, Outlook), Jira, Tableau.
- Troubleshooting of LAN/WAN, WiFi, and remote access connectivity.
- Experience with systems such as Drupal, SharePoint, and WordPress preferred.
Education
Bachelor's degree from an accredited 4-year college or university in Computer Science, Information Systems, or related discipline.
Benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Please read the "Next steps" section for more information.
Benefits
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Federal Judicial Branch Application for Employment, cover letter, and resume in a single PDF.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Submit cover letter, resume, and Application for Judicial Employment, as a single PDF attachment, to HR@ca10.uscourts.gov. Reference 21E09 in the subject line. Incomplete application packages will not be considered. Only applicants selected for interview will be contacted.
The Application for Judicial Employment (AO - 78) can be found at https://www.ca10.uscourts.gov/form/application-judicial-employment.
Agency contact information
Human Resources
- HR@ca10.uscourts.gov
- Address
-
US Court of Appeals for the Tenth Circuit
1823 Stout Street
Denver, CO 80257
US
Next steps
Only the most qualified candidates will be contacted.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
Federal Judicial Branch Application for Employment, cover letter, and resume in a single PDF.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
Submit cover letter, resume, and Application for Judicial Employment, as a single PDF attachment, to HR@ca10.uscourts.gov. Reference 21E09 in the subject line. Incomplete application packages will not be considered. Only applicants selected for interview will be contacted.
The Application for Judicial Employment (AO - 78) can be found at https://www.ca10.uscourts.gov/form/application-judicial-employment.
Agency contact information
Human Resources
- HR@ca10.uscourts.gov
- Address
-
US Court of Appeals for the Tenth Circuit
1823 Stout Street
Denver, CO 80257
US
Next steps
Only the most qualified candidates will be contacted.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
U.S. Courts
For the full vacancy announcement and application instructions, please visit: https://www.ca10.uscourts.gov/hr/jobs/it-support-engineer.
Agency contact information
Human Resources
- HR@ca10.uscourts.gov
- Address
-
US Court of Appeals for the Tenth Circuit
1823 Stout Street
Denver, CO 80257
US