This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/587547600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Help
Summary
WHAT IS THE Small Business/Self-Employed (SB/SE)DIVISION? The Small Business/Self-Employed (SB/SE) Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers.
See Other Information for Locations.
Help
Overview
- Reviewing applications
-
Open & closing dates
12/18/2020 to 01/18/2021
-
Salary
$107,807 - $170,800 per year
-
Pay scale & grade
GS 14
-
Locations
1 vacancy in the following locations:
Additional locations are listed below.
-
Telework eligible
Yes—as determined by the agency policy.
-
Travel Required
Occasional travel - Travel 1 to 5 nights per month
-
Relocation expenses reimbursed
No
-
Appointment type
Permanent - Temporary NTE 1 year, may be extended up to 5 years, may be made permanent
-
Work schedule
Full-Time
-
Service
Competitive
-
Promotion potential
14
-
Job family (Series)
-
Supervisory status
No
-
Security clearance
-
Drug test
No
-
Announcement number
21MEM-SBN0103-0343-14
-
Control number
587547600
Help
Duties
WHAT DOES A MANAGEMENT PROGRAM ANALYST DO? As a Project/Program Manager you will be responsible for accomplishing various analytical studies and/or projects relating to substantive, mission-oriented programs of the Internal Revenue Service. The studies or projects involve complex programs, systems, or issues and have impact on multiple IRS locations and/or organizations. In this role you will coordinate the impact of the project with employees and managers in all affected areas within the Service and with individuals and organizations outside the Service. Specifically, you will use your analytical and technical skills to conduct in-depth analyses of project data, requirements, and impact and you will identify problem areas and determine how to resolve them.
As a Management and Program Analyst you will:
- Meet with managers and executives within the Service to define the overall goals and objectives of the project.
- Prepare complex action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
- Prepare recommendations for resource requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support.
- Plan, coordinates and establish operating methods and procedures for accomplishment of project mission; as needed, directs the development and accomplishment of employee training relating to the project.
- Establish a system to review, control, and report on project status; Monitors project status and adjusts work plans for project accomplishment.
- Conduct in-depth analyses of project data, requirements, and impact; identify problem areas and determine how to resolve them; Prepare agency directives, IRM issuances, memoranda, service-wide policy statements, and other written guidelines and recommendations relating to the project.
- Conduct briefings and prepare comprehensive reports to keep managers and executives advised of project plans and progress and to communicate findings and recommendations.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Help
Requirements
Conditions of Employment
- Refer to Other Information
- Click "Print Preview" to review the entire announcement before applying.
- Must be a U.S. Citizen or National
- IRS Employees with Career or Career Conditional Appointments
-
Qualifications
You must meet the following requirements by the closing date of this announcement.
GS-14 Level: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience must be sufficient to demonstrate an expert knowledge, accomplishment, and the ability to lead major project assignments that required a wide range of analytical and evaluative methods and techniques, both qualitative and quantitative, sufficient to accomplish complex projects or studies broad in scope and magnitude. You must also demonstrate a comprehensive knowledge through experience and application, of a range of laws, policies, regulations, and precedents applicable to the segment(s) of the Service's program affected by the assigned project or study; knowledge of management principles and processes to perform project management duties to effectively coordinate and integrate project objectives and recommendations with key line and/or staff functions of the Service; and the ability to communicate effectively both orally and in writing.
- The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable:
You must have been at the GS-13 level for 52 weeks (time-in-grade requirement).
Additional information
1 Position is located in SBSE, Collection Operations in one of the following locations:
- 1 Kalisa Way, Paramus, NJ (NJ4571)
- 985 Michigan Ave, Detroit, MI (MI0800)
- 7751 Brier Creek Parkway, Ste 102, Raleigh, NC (NC1151)
- 230 S. Dearborn Street, Chicago, IL (IL0236)
- 1101 E. Hackberry Ave, McAllen, TX (TX2785)
- 915 Second Ave, Seattle, WA (WA0101)
- 212 Coffee Road, Bakersfield, CA (CA7102)
- 230 Executive, Suite 100, Cranberry Township, PA (PA0871)
- 4057 Carmichael Rd, 3000 Building, Jacksonville, FL (FL2542)
- 1040 Waverly Ave, Brookhaven, NY (NY0376)
- 401 W. Peachtree Street, Atlanta, GA (GA0087)
- 2970 Market Street, Philadelphia, PA (PA0809)
- 310 Lowell Street, Andover, MA (MA0137)
- 333 W. Pershing Road, Kansas City, MO (MO1937)
- 1325 Broadway Plaza, Fresno, CA (CA7456)
- 4330 Watt Ave, Sacramento, CA (CA6139)
- 9350 Flair Drive, El Monte, CA (CAD002)
- 751 Daily Drive, Camarillo, CA (CAD003)
- 135 High Street, Hartford, CT (CT0013)
- 4210 Metro Pkwy, Ft Myers, FL (FL3285)
- 10715 David Taylor Drive, Charlotte, NC (NC2598)
- 2001 Butterfield Road, Downers Grove, IL (IL2337)
- 3848 West Columbus Drive, Tampa, FL (FL2402)
- 290 Bwy - Foley Square, New York, NY (NY0350)
- 1250 Edwin Miller Blvd, Martinsburg, WV (WV0273)
- 7850 S. W. 6th Court, Plantation, FL (FL2347)
- 5740 Uptain Road, Eastgate Center, Chattanooga, TN (TN2351)
- 4041 N. Central Ave, Phoenix, AZ (AZ7748)
- 3 W. Broad Street, Bethlehem, PA (PA0719)
- 5000 Ellin Road, Lanham-Seabrook, MD (MD0278)
- 1301 Clay Street, Oakland, CA (CA0281)
- 1100 Commerce Street, Dallas, TX (TX0284)
- 1919 Smith, Houston, TX (TX0298)
- 8701 S. Gessner, Houston, TX (TX0297)
- 8626/8700 Tesoro Drive, San Antonio, TX (TX2559)
- 300 Commerce Drive, New Windsor, NY (NY7071)
- 110 N. City Parkway, Las Vegas, NV (NV7516)
- 1999 Broadway, Denver, CO (CO1811)
- 801 Broadway, Nashville, TN (TN0052)
- 550 West Fort Street, Boise, ID (ID0025)
- 24000 Avila Road, Laguna Niguel, CA (CA0521)
POSITION DESCRIPTIONS: GS-14 (92960)
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx
CONDITIONS OF EMPLOYMENT:
- We may select from this announcement or any other source to fill one or more vacancies.
- This is a non-bargaining unit position.
- Alternative work schedule, staggered work hours or telework may be available.
- Must meet IRS telework eligibility requirements.
- Tour of Duty: Monday - Friday 8:00 A.M. 4:30 P.M.
- File a Financial Disclosure Statement within 30 days of selection and annually from then on.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated on the competencies of the position to be filled per the IRS Merit Promotion Plan in the following areas: Oral Communication, Planning and Evaluating, Writing, Project Mgmt, Decision Making, and Problem Solving.
Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: You will be assigned to one of three quality groups. Each group represents a quality level (i.e., Superior/Best Qualified, Highly Qualified, Qualified). Candidates will be considered in quality group order.
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of category HIGHLY QUALIFIED or better to be rated as “well qualified" to receive special selection priority.
To preview questions please click here.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
PERFORMANCE APPRAISAL/AWARDS
Submit a copy of your most recent completed performance appraisal.
IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
EDUCATION DOCUMENTATION
If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Brandy Finnie at 901-707-4015 if you require this for any part of the application and hiring process.
- To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
- You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
- To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
- To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
- To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.
Agency contact information
IRS Jobs Online Help Desk
- Address
-
INTERNAL REVENUE SERVICE
5333 Getwell Road
Stop 9417
Memphis, Tennessee 38118
United States
Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Additional Locations
-
Fresno, CA
-
Laguna Niguel, CA
-
Oakland, CA
-
Sacramento, CA
-
Denver, CO
-
Hartford, CT
-
Fort Myers, FL
-
Jacksonville, FL
-
Plantation, FL
-
Tampa, FL
-
Atlanta, GA
-
Boise, ID
-
Chicago, IL
-
Downers Grove, IL
-
Andover, MA
-
Lanham-Seabrook, MD
-
Detroit, MI
-
Kansas City, MO
-
Charlotte, NC
-
Raleigh, NC
-
Paramus, NJ
-
Las Vegas, NV
-
Brookhaven, NY
-
New Windsor, NY
-
New York, NY
-
Bethlehem, PA
-
Cranberry Township, PA
-
Philadelphia, PA
-
Chattanooga, TN
-
Nashville, TN
-
Dallas, TX
-
Houston, TX
-
McAllen, TX
-
San Antonio, TX
-
Seattle, WA
-
Martinsburg, WV
Help
Required Documents
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
PERFORMANCE APPRAISAL/AWARDS
Submit a copy of your most recent completed performance appraisal.
IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
EDUCATION DOCUMENTATION
If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Brandy Finnie at 901-707-4015 if you require this for any part of the application and hiring process.
- To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
- You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
- To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
- To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
- To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.
Agency contact information
IRS Jobs Online Help Desk
- Address
-
INTERNAL REVENUE SERVICE
5333 Getwell Road
Stop 9417
Memphis, Tennessee 38118
United States
Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Additional Locations
-
Fresno, CA
-
Laguna Niguel, CA
-
Oakland, CA
-
Sacramento, CA
-
Denver, CO
-
Hartford, CT
-
Fort Myers, FL
-
Jacksonville, FL
-
Plantation, FL
-
Tampa, FL
-
Atlanta, GA
-
Boise, ID
-
Chicago, IL
-
Downers Grove, IL
-
Andover, MA
-
Lanham-Seabrook, MD
-
Detroit, MI
-
Kansas City, MO
-
Charlotte, NC
-
Raleigh, NC
-
Paramus, NJ
-
Las Vegas, NV
-
Brookhaven, NY
-
New Windsor, NY
-
New York, NY
-
Bethlehem, PA
-
Cranberry Township, PA
-
Philadelphia, PA
-
Chattanooga, TN
-
Nashville, TN
-
Dallas, TX
-
Houston, TX
-
McAllen, TX
-
San Antonio, TX
-
Seattle, WA
-
Martinsburg, WV
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Internal Revenue Service
WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all.The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.
Agency contact information
IRS Jobs Online Help Desk
- Address
-
INTERNAL REVENUE SERVICE
5333 Getwell Road
Stop 9417
Memphis, Tennessee 38118
United States