This job announcement has closed

This position is located in Denali National Park and Preserve, in the Visitor and Resource Protection Division.

Limited government housing is available for this position.

You may qualify for reimbursement of relocation expenses and/or relocation incentive in accordance with agency policy.

Learn more about this agency

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Hiring complete

Open & closing dates

02/12/2020 to 02/26/2020
Salary

$32.59 - $42.37 per hour
Includes 4.40% COLA, subject to annual review and adjustment.
Pay scale & grade

GS 10
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Location
- Denali Park, AK 1 vacancy
Telework eligible

No
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

Yes—You may qualify for reimbursement of relocation expenses and/or relocation incentive in accordance with agency policy.
Appointment type

Permanent
Work schedule

Full-Time
Service

Competitive
Promotion potential

None
Job family (Series)
- 2151 Dispatching
Supervisory status

Yes
Security clearance

Other
Drug test

Yes
Announcement number

AK-1537-DENA-20-10721537-ST
Control number

559578200

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Clarification from the agency

Current federal career or career-conditional competitive service employees; former federal employees eligible for reinstatement; Land Management Workforce Flexibility Act eligibles; VRA or VEOA eligibles; CTAP or ICTAP eligibles in the commuting area; Schedule A Disability eligibles.

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This critical/sensitive position serves as a Communication Center Manager in the Alaska Region Communication Center. The Communication Center Manager supervises and manages complex, multi-jurisdictional, all-risk incidents for all park units within the Alaska Region as well as other jurisdictions and/or agencies.

The position is located at Denali National Park & Preserve and is assigned to the Visitor and Resource Protection Division. The Alaska Region Communication Center supports law enforcement, aviation, wildland and structural fire, medical, search and rescue, intelligence, and other emergency and non-emergency service functions with Federal, State, and Local agencies.

Provides technical and administrative supervision to all represented at the Alaska Region Communication Center. Maintains on- going communication and coordination with all Federal, State, and Local incident management agencies and cooperators.

Ensures the professionalism and efficiency of the operation of the Communication Center and continually evaluates communication needs and plans for and institutes changes needed to improve proficiency.

For more information about this position, contact Erika Jostad at Erika_jostad@nps.gov or 907-685-9539.

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Conditions of Employment

U.S. Citizenship required.
Appointment subject to background investigation and favorable adjudication.
Meet Selective Service Registration Act requirement for males.
Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use.
Valid driver's license required.
You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
You may be required to travel overnight away from home up to a few nights per month. You must obtain a government charge card for travel purposes.
Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Qualifications

All qualifications must be met by the closing date of this announcement-02/26/2020-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

SELECTIVE FACTOR: This position performs public safety dispatching, and the ability to pass a background investigation, with no disqualifying offenses, is required. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position.
- AND -
To qualify for this position at the GS-10 grade level, you must possess the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-9 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: supervising all dispatch radio traffic on a multi-frequency radio network; entering information into various criminal justice system networks; safeguarding proper budgeting and expenditures of allocated funds; and recommending modifications, deletions or additions to computer programs. You must include hours per week worked or work schedule.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Additional information

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Physical Demands: The nature of the work is primarily sedentary. Occasional bending and lifting is required during movement of materials and supply restocking. Stress from emergency situations, multiple incidents and long hours are present. During this time, intense concentration is needed to perform properly. There are frequent demands for rapid decision making.

Working Conditions: Work is performed primarily in the dispatch center where control and direction must be maintained during emergency situations. Work is normally performed in a specialized office setting. Multi-channel radios are continuously monitored and multiline telephones constantly ring, resulting in frequent periods of excessive and constant noise. Demands by internal and external customers during peak incident loads will be demanding. This creates a potentially hectic and stressful work environment.

If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application. Click the following link for more information, https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.

You will be evaluated on the following competencies:

Manages and Organizes Information
Network Management
Project Management
Telecommunications

Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.

If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

You will be rated ineligible if you do not submit your performance appraisal or a statement why one was not available.

Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

The following documents are required and must be submitted by 11:59 PM (EST) on 02/26/2020.
1. Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect either full-time or 40 hours per week. If a part-time work schedule is reflected, the hours must be annotated to ensure proper crediting of specialized experience. If military or civilian, please include your rank and/or grade.
2. A complete Occupational Questionnaire
3. Merit Promotion Eligibility Documentation such as:
  - Federal employees must submit a copy of their latest SF-50 "Notification of Personnel Action" that reflects career or career-conditional tenure, such as the initial hire, promotion, or reassignment, showing position title, series, grade and tenure (please do not submit an Award SF-50 unless it provides the necessary information) and, if different, an SF-50 showing highest permanent grade ever held.
  - Veterans Preference Documentation (e.g. DD-214, SF-15, VA Letter as appropriate)
  - Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
4. Other Supporting Documents, if applicable, such as:
  - Veterans Preference Documentation:
    - If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
    - If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
    - If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
  - Performance Appraisals and Awards:
    - All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor or, if one is unavailable, a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).
    - Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
5. Documentation that you meet Selective Factors..
6. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above (85) on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 02/26/2020. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
1. Select Apply. If you are not logged in, you will be prompted to login or create an account.
2. Prompted to Start the Application Process by selecting "Start Application."
  - Click here for USAJobs Help with "How to create an application"
  - To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10721537
3. Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
4. Select documents you want included in this application.
5. Review package to acknowledge your documents were reviewed.
6. Select if you want to include your demographic information.
7. After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
8. Follow onscreen prompts and instructions to complete your application.
9. Add the supporting documents by indexing your documents with the dropdown.
  - Upload any missing required documents or optional documents.
10. Review and Submit Application.
11. While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
12. You can review or revise your application at any point during the open period of the announcement.
  - To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
  - Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Agency contact information

Carolyn Byrd

Phone

(907) 644-3351

Email

carolyn_byrd@nps.gov

Address

Denali National Park and Preserve
P O Box 9
Denali Park, AK 99755
US

Learn more about this agency

Next steps

Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Help

The following documents are required and must be submitted by 11:59 PM (EST) on 02/26/2020.

Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect either full-time or 40 hours per week. If a part-time work schedule is reflected, the hours must be annotated to ensure proper crediting of specialized experience. If military or civilian, please include your rank and/or grade.
A complete Occupational Questionnaire
Merit Promotion Eligibility Documentation such as:
- Federal employees must submit a copy of their latest SF-50 "Notification of Personnel Action" that reflects career or career-conditional tenure, such as the initial hire, promotion, or reassignment, showing position title, series, grade and tenure (please do not submit an Award SF-50 unless it provides the necessary information) and, if different, an SF-50 showing highest permanent grade ever held.
- Veterans Preference Documentation (e.g. DD-214, SF-15, VA Letter as appropriate)
- Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
Other Supporting Documents, if applicable, such as:
- Veterans Preference Documentation:
  - If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
  - If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
  - If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
- Performance Appraisals and Awards:
  - All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor or, if one is unavailable, a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).
  - Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Documentation that you meet Selective Factors..
Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above (85) on the rating criteria for this position.

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

Help

To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 02/26/2020. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.

Select Apply. If you are not logged in, you will be prompted to login or create an account.
Prompted to Start the Application Process by selecting "Start Application."
- Click here for USAJobs Help with "How to create an application"
- To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10721537
Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
- Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
- To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
- Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.

Agency contact information

Carolyn Byrd

Phone: (907) 644-3351
Email: carolyn_byrd@nps.gov
Address: Denali National Park and Preserve
P O Box 9
Denali Park, AK 99755
US

Learn more about this agency

Next steps

Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

This job announcement has closed

Help

Hiring complete

Open & closing dates

02/12/2020 to 02/26/2020
Salary

$32.59 - $42.37 per hour
Includes 4.40% COLA, subject to annual review and adjustment.
Pay scale & grade

GS 10
Location
- Denali Park, AK 1 vacancy
Telework eligible

No
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

Yes—You may qualify for reimbursement of relocation expenses and/or relocation incentive in accordance with agency policy.
Appointment type

Permanent
Work schedule

Full-Time
Service

Competitive
Promotion potential

None
Job family (Series)
- 2151 Dispatching
Supervisory status

Yes
Security clearance

Other
Drug test

Yes
Announcement number

AK-1537-DENA-20-10721537-ST
Control number

559578200

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/559578200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Supervisory Dispatcher (Public Safety) Communication Center Manager

Summary

Overview

Open & closing dates

Salary

Pay scale & grade

Location

Telework eligible

Travel Required

Relocation expenses reimbursed

Appointment type

Work schedule

Service

Promotion potential

Job family (Series)

Supervisory status

Security clearance

Drug test

Announcement number

Control number

This job is open to

Clarification from the agency

Duties

Requirements

Conditions of Employment

Qualifications

Education

Additional information

How You Will Be Evaluated

Agency contact information

Next steps

Required Documents

How to Apply

Agency contact information

Next steps

Fair & Transparent