This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/555857100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This position is located in the Department of Health and Human Services (DHHS), Health Resources and Services Administration (HRSA), Bureau of Health Workforce (BHW), Division of External Affairs (DEA). The duty location for this position is Rockville, MD.
**Applicants please note: Additional selections may be made across the Department of Health and Human Services through this vacancy announcement.**
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Overview
- Hiring complete
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Open & closing dates
01/10/2020 to 01/17/2020
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Salary
$72,030 - $112,240 per year
Salary range listed includes locality pay.
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Pay scale & grade
GS 11 - 12
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Location
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
25% or less - Expected travel may be up to 25% for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-Time
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Service
Competitive
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Promotion potential
12
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Announcement number
HRSA-BHW-20-DE-10690933
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Control number
555857100
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This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Clarification from the agency
This position is also open to PHS Commissioned Corps Officers. PHS Commissioned Corps (CC) Officers will be referred as CC personnel and not as a candidate for conversion to a permanent federal appointment.
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Duties
As a Heath Communications Specialist, you will plan, implement, and evaluate a variety of health communication and marketing activities designed to impact positive health outcomes.
Specifically, you will:
- Support the health communication and information dissemination efforts for assigned programs.
- Develop communication products such as fact sheets, press releases, questions and answers, program summaries, content for websites, and other digital communication products for a variety of audiences to include grantees and stakeholders.
- Coordinate and develop long-and short-range communication plans for health communication and marketing activities and campaigns.
- Develop messages and materials that are valid and consistent with program objectives and are based on communication and marketing best practices and principles.
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Requirements
Conditions of Employment
- U. S. Citizenship is required.
- Males ages 18 through 25 must be registered with the Selective Service.
- PHS Commissioned Corps applicants must submit current personnel orders.
- A one year probationary period may be required.
- Position is in the Bargaining Unit.
- Recruitment incentives are not authorized.
- Student loan repayment incentive is not authorized.
- Background investigation is required.
Qualifications
THESE QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE: 01/17/2020
Do not cut and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
In order to qualify for this GS-11 Health Communication Specialist position, your resume must clearly demonstrate that you have one full year of specialized experience comparable in difficulty and responsibility to at least the GS-9 level in the federal service performing the following types of tasks on a regular and recurring basis: utilizing a variety of communications channels to disseminate public health or health related information; assisting in the evaluation of health communication strategies and procedures to assess the effectiveness in reaching the target public health audiences; assisting in preparing various public health/health communication materials such as: publications, fact sheets, social media, and web content;
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Have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or a LL.M., if related.
OR
Have a combination of post baccalaureate education and specialized experience that meets 100% of the qualification requirements for this position.
In order to qualify for this GS-12 Health Communication Specialist position, your resume must clearly demonstrate that you have one full year of specialized experience comparable in difficulty and responsibility to at least the GS-11 level in the federal service performing the following types of tasks on a regular and recurring basis: evaluating public health/health related communication marketing outreach and educational plans and strategies to assess effectiveness and provide recommendations for improvement; communicating public health information through various digital, print, and social media formats; researching, writing, and editing a variety of official health communications materials (e.g., press releases, talking points, speeches)
Experience refers to paid and unpaid experience, including volunteer work done through National Service Programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
HEALTH COMMUNICATIONS: Knowledge of the practice, methods and techniques of communicating and disseminating health information to influence personal health choices by improving health literacy via written, oral and visual media.
MESSAGE DEVELOPMENT AND DELIVERY: Uses writing skills and editorial judgment to strategically develop messages for various audiences; and delivers them by evaluating the most appropriate media channel(s) for the particular needs of the target audience.
TECHNICAL WRITING: Prepares public affairs written documentation to transfer technical information about concepts, situations, products, services, or results to audiences with varying levels of technical knowledge.
RESEARCH AND EVALUATION - Knowledge of the principles, methods, and processes used to conduct a systematic and objective inquiry; including study design, collection, analysis, and interpretation of data; and the reporting of results.
TO PREVIEW THE OCCUPATIONAL ASSESSMENT QUESTIONNAIRE, please click on the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10690933
Do not cut and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
In order to qualify for this GS-11 Health Communication Specialist position, your resume must clearly demonstrate that you have one full year of specialized experience comparable in difficulty and responsibility to at least the GS-9 level in the federal service performing the following types of tasks on a regular and recurring basis: utilizing a variety of communications channels to disseminate public health or health related information; assisting in the evaluation of health communication strategies and procedures to assess the effectiveness in reaching the target public health audiences; assisting in preparing various public health/health communication materials such as: publications, fact sheets, social media, and web content;
OR
Have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or a LL.M., if related.
OR
Have a combination of post baccalaureate education and specialized experience that meets 100% of the qualification requirements for this position.
In order to qualify for this GS-12 Health Communication Specialist position, your resume must clearly demonstrate that you have one full year of specialized experience comparable in difficulty and responsibility to at least the GS-11 level in the federal service performing the following types of tasks on a regular and recurring basis: evaluating public health/health related communication marketing outreach and educational plans and strategies to assess effectiveness and provide recommendations for improvement; communicating public health information through various digital, print, and social media formats; researching, writing, and editing a variety of official health communications materials (e.g., press releases, talking points, speeches)
Experience refers to paid and unpaid experience, including volunteer work done through National Service Programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
HEALTH COMMUNICATIONS: Knowledge of the practice, methods and techniques of communicating and disseminating health information to influence personal health choices by improving health literacy via written, oral and visual media.
MESSAGE DEVELOPMENT AND DELIVERY: Uses writing skills and editorial judgment to strategically develop messages for various audiences; and delivers them by evaluating the most appropriate media channel(s) for the particular needs of the target audience.
TECHNICAL WRITING: Prepares public affairs written documentation to transfer technical information about concepts, situations, products, services, or results to audiences with varying levels of technical knowledge.
RESEARCH AND EVALUATION - Knowledge of the principles, methods, and processes used to conduct a systematic and objective inquiry; including study design, collection, analysis, and interpretation of data; and the reporting of results.
TO PREVIEW THE OCCUPATIONAL ASSESSMENT QUESTIONNAIRE, please click on the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10690933
Education
If you qualify on the basis of education in lieu of experience, you must submit a copy of your transcripts (or a list of your courses including titles, credit hours completed and grades) to document that you have met the education. Unofficial transcripts will be accepted in the application package. Official transcripts will be required prior to your starting work.
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.
Additional information
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences.
Click here for information on "Federal hiring for individuals with disabilities".
- Security and Background Requirements: If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.
- E-Verify: HRSA participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their social security numbers.
- Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
- Creditable Service: A newly appointed or reappointed employee may receive service credit for annual leave for prior work experience directly related to the duties of the position being filled. The use of this service credit is at the discretion of the selecting official and must be finalized prior to selectee's entrance on duty. For more information, please click here.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Category rating procedures will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories: Best Qualified, Well Qualified or Qualified.
If you meet the minimum qualifications for this position, your application and responses to the online questionnaire will be evaluated under Category Rating and selection procedures for placement in one of the following categories:
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- Best Qualified - for those who are superior in the evaluation criteria
- Well Qualified - for those who excel in the evaluation criteria
- Qualified - for those who only meet the minimum qualification requirements
The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).
Career Transition Assistance Program (CTAP)/ Interagency Career Transition Assistance Program (ICTAP): Must be found to be well-qualified to exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position. Click here for more information on ICTAP/CTAP.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact either HRSA's Office of Human Resources at
Submission of a resume alone is not a complete application. To apply for this position, you must provide a complete online Application Package which includes:
- A current Resume - For resume writing guidance, please visit USAJOBS Resources Center or view their video tutorial. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates (month/year) for paid and non-paid work experience, including the average number of hours worked per week for each job title listed. You must also ensure that the duties performed are clearly matched to each period of employment. If we cannot determine that you have performed qualifying duties for at least one year, then you may be rated ineligible.
- A complete Assessment Questionnaire
- Other supporting documents to be submitted with application:
- If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (Member 4 Copy), or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. Click here for more information on veterans' preference.
- Personnel Orders: PHS Commissioned Corps Officers must submit a copy of latest personnel orders in lieu of SF-50.
- If you are currently serving in a pay banded position, please include a copy of your pay band chart with your application.
- College Transcripts (if the position has a positive education requirement, or you are qualifying on the basis of education).
The complete Application Package must be submitted by 11:59 PM (EST) on 01/17/2020.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 01/17/2020 to receive consideration.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click the Submit My Answers button to submit your application package.
- It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Applicants please note: To assist us with an expeditious application review process, please do not submit any of the documentation listed below unless specifically requested in the announcement. The following documents are not required and do not need to be submitted with your resume:
- Diplomas of any type (When education documents are required, you must submit unofficial transcripts)
- Letters of Recommendation, Reference, or Congratulations, etc.
- General training documents or certificates of completed training (Except Contract Specialist positions when requested in the announcement)
- Any documents with a picture of the applicant (Except medical or nursing licenses when requested in the announcement)
- Awards documentation including SF-50s for Awards
- Performance Appraisals (Only CTAP/ ICTAP eligible applicants need to submit their latest performance appraisal)
- Evaluations of any type
- Writing Samples
- OF-306
- Executive Core Qualifications Statements (ECQs)
Agency contact information
AskHR HRSA Helpdesk
- Address
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Health Resources and Services Administration
5600 Fishers Lane
Rockville, MD 20857
US
Next steps
Once your online questionnaire is received you will be sent an acknowledgement email that your submission was successful. We will update your status after each key stage in the application process has been completed. You may also check the status of your application through your USAJobs profile. check the status
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
The complete Application Package must be submitted by 11:59 PM (EST) on 01/17/2020.
Required Documents
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact either HRSA's Office of Human Resources at
Submission of a resume alone is not a complete application. To apply for this position, you must provide a complete online Application Package which includes:
- A current Resume - For resume writing guidance, please visit USAJOBS Resources Center or view their video tutorial. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates (month/year) for paid and non-paid work experience, including the average number of hours worked per week for each job title listed. You must also ensure that the duties performed are clearly matched to each period of employment. If we cannot determine that you have performed qualifying duties for at least one year, then you may be rated ineligible.
- A complete Assessment Questionnaire
- Other supporting documents to be submitted with application:
- If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (Member 4 Copy), or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. Click here for more information on veterans' preference.
- Personnel Orders: PHS Commissioned Corps Officers must submit a copy of latest personnel orders in lieu of SF-50.
- If you are currently serving in a pay banded position, please include a copy of your pay band chart with your application.
- College Transcripts (if the position has a positive education requirement, or you are qualifying on the basis of education).
The complete Application Package must be submitted by 11:59 PM (EST) on 01/17/2020.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Applicants please note: To assist us with an expeditious application review process, please do not submit any of the documentation listed below unless specifically requested in the announcement. The following documents are not required and do not need to be submitted with your resume:
Learn more about this agency
How to Apply
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 01/17/2020 to receive consideration.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click the Submit My Answers button to submit your application package.
- It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Applicants please note: To assist us with an expeditious application review process, please do not submit any of the documentation listed below unless specifically requested in the announcement. The following documents are not required and do not need to be submitted with your resume:
- Diplomas of any type (When education documents are required, you must submit unofficial transcripts)
- Letters of Recommendation, Reference, or Congratulations, etc.
- General training documents or certificates of completed training (Except Contract Specialist positions when requested in the announcement)
- Any documents with a picture of the applicant (Except medical or nursing licenses when requested in the announcement)
- Awards documentation including SF-50s for Awards
- Performance Appraisals (Only CTAP/ ICTAP eligible applicants need to submit their latest performance appraisal)
- Evaluations of any type
- Writing Samples
- OF-306
- Executive Core Qualifications Statements (ECQs)
Agency contact information
AskHR HRSA Helpdesk
- Address
-
Health Resources and Services Administration
5600 Fishers Lane
Rockville, MD 20857
US
Next steps
Once your online questionnaire is received you will be sent an acknowledgement email that your submission was successful. We will update your status after each key stage in the application process has been completed. You may also check the status of your application through your USAJobs profile. check the status
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Health Resources and Services Administration
The Health Resources and Services Administration (HRSA), an agency of the U.S. Department of Health and Human Services, is the primary Federal agency for improving access to health care by strengthening the health care workforce, building healthy communities and achieving health equity. HRSA's programs provide health care to people who are geographically isolated, economically or medically vulnerable. For information on the HRSA mission, goals, bureaus and offices, visit https://www.hrsa.gov/index.html.
Agency contact information
AskHR HRSA Helpdesk
- Address
-
Health Resources and Services Administration
5600 Fishers Lane
Rockville, MD 20857
US