This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/548353600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.
See “Other Information” for Locations.
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Overview
- Reviewing applications
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Open & closing dates
10/09/2019 to 03/05/2020
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Salary
$12.05 - $19.19 per hour
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Pay scale & grade
GS 02 - 04
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Location
564 vacancies in the following location:
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Not required
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-Time
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Service
Competitive
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Promotion potential
04
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Announcement number
20CW6-WIX0009-0300-2T4-CS
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Control number
548353600
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Duties
WHAT IS THE WAGE & INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.
WHAT DOES A CLERK DO? Clerks work in various functional areas within the IRS, therefore your specific duties may vary according to assignments. As a Clerk you will perform various clerical duties such as maintaining records, extracting, sorting, numbering, batching, filing tax returns and related correspondence; receive, open, sort and distribute both incoming and outgoing mail; and screen documents, forms, and letters addressed or routed to various offices.
As a Clerk, you will:
- Perform various clerical duties such as maintaining records, extracting, sorting, numbering, batching, and filing tax returns and related correspondence.
- Receive, open, sort and distribute both incoming and outgoing mail.
- Screen documents, forms, and letters addressed or routed to various offices.
- Review and process outgoing mail. Maintain appropriate records and/or logs for tracking and reconciliation purposes.
- Conduct searches and other follow up action on delayed shipments.
- Examine file materials to identify primary subject matter and assign proper classification.
- Locate and withdraw file material or information from records to meet the needs of users.
- Periodically review filed material in the light of ongoing programs or special projects.
If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.
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Requirements
Conditions of Employment
- Refer to Other Information.
- Click "Print Preview" to review the entire announcement before applying.
- Must be a U.S. Citizen or National.
Work is primarily sedentary. Requires some walking as well as lifting moderately heavy packages (up to 20 pounds), and pushing mail carts.
Qualifications
You must meet the following requirements by the closing date of this announcement:
Applicants must be at least 18 years of age or older, or at least 16 years of age or older, and meet one of the following: (1) have graduated from high school or have a certificate equivalent to graduating from high school; (2) have completed a formal vocational training program; or (3) have a statement from school authorities agreeing with the decision to pursue employment rather than continuing your education.
BASIC REQUIREMENTS:
GS-2 LEVEL: High school diploma or equivalent. OR Three (3) months of full time general experience. This experience should be progressively responsible clerical, office or other work that indicates ability to acquire the competencies necessary to perform the duties of this position. This may be paid or non-paid experience.
GS-GS-3 LEVEL: Six (6) months of general clerical related experience. The experience could have been progressively responsible clerical, office or other work that indicates ability to acquire the particular competencies needed to perform the duties of this position. This may be paid or non-paid experience.
OR
Completion of an intensive, specialized course of study of less than 1 year. Courses may have been obtained through a business or technical school, or military training program, and should include up to 40 hours per week of instruction for at least 3 months duration. The course must have been designed specifically as career preparation for the work of the position being filled.
OR
One (1) year of education above the high school level in any field of study obtained from an accredited junior college, college, university, business, secretarial or technical school. OR A combination of education and experience equivalent to that described above.
GS-4 LEVEL: One (1) year or twelve (12 months) of general experience equivalent to the next lower grade (GS-03) in the Federal government. General experience - Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.
OR
Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school.
OR
A combination of education and experience equivalent to that described above.
- The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
Education
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Additional information
Positions are located in Wage & Investment, Austin Submission Processing, Austin, TX
The anticipated start date is January, February, and March 2020
CONDITIONS OF EMPLOYMENT:
- We may select from this announcement or any other source to fill one or more
vacancies. Additional jobs may be filled.
- Relocation expenses-No
- This is a bargaining unit position.
- We offer opportunities for telework.
- Must meet IRS telework eligibility requirements
- We offer opportunities for flexible work schedules.
- A 1-year probationary period is required.
- Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
- Undergo an income tax verification and review of prior performance/conduct.
- Seasonal: Various season lengths from 3-6 Months
- Tour of Duty: Various, Day Shifts 6:30am-4:00pm and Night Shifts 4:00pm-2:30am
- May be eligible for Health Insurance
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Our comprehensive benefits are very generous. Our benefits package includes:
- Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
- Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
- Access to insurance programs that may be continued after you retire.
- A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
- A retirement program which includes employer-matching contributions.
- Learn more about Federal benefits programs at: Pay and benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated in the following areas: Reading, Listening, Conscientiousness, Interpersonal Skills, Flexibility, Teamwork and Customer Service. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, (i.e., Category A/B = Best Qualified and Category C = Qualified) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of Category A/B to be rated as “well qualified" to receive special selection priority.
This vacancy announcement will be used as a register to fill vacancies through 04/09/2020.
To preview questions please click here.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Our comprehensive benefits are very generous. Our benefits package includes:
- Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
- Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
- Access to insurance programs that may be continued after you retire.
- A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
- A retirement program which includes employer-matching contributions.
- Learn more about Federal benefits programs at: Pay and benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
VETERANS' PREFERENCE DOCUMENTATION If you are claiming veterans’ preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.
Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) DOCUMENTATION If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs both within and outside the commuting area.
EDUCATION DOCUMENTATION: For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
If you are an applicant with a disability, you may contact the IRS Disability Employment Program Coordinator, at aus.apply@irs.gov about special appointment authorities for persons with disabilities, in addition to applying for this job announcement.
- To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
- You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
- To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
- To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application and the documentation received.
- To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
We are projecting approximately 564 vacancies may be filled during the life of this register. It is anticipated that there will be a significant interest in the announcement. As a result, applicants will be considered as positions become available and the announcement could be closed if hiring needs are met and/or extended if additional needs are identified. Eligible applicants in the highest category who apply by the initial cut-off date will be considered first. If additional vacancies exist, applicants who applied after the initial cut-date who place in the highest category (Category A/B) will be considered next, followed by applicants in Category C. Any required documents should be submitted at the time that you apply as documents will not be accepted after the vacancy closes.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.
Agency contact information
Austin Employment Office
- Address
-
INTERNAL REVENUE SERVICE
3651 S. IH 35
MS: 1520 AUSC
Austin, Texas 78741
United States
Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status”. For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
VETERANS' PREFERENCE DOCUMENTATION If you are claiming veterans’ preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.
Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) DOCUMENTATION If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs both within and outside the commuting area.
EDUCATION DOCUMENTATION: For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
If you are an applicant with a disability, you may contact the IRS Disability Employment Program Coordinator, at aus.apply@irs.gov about special appointment authorities for persons with disabilities, in addition to applying for this job announcement.
- To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
- You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
- To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
- To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application and the documentation received.
- To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
We are projecting approximately 564 vacancies may be filled during the life of this register. It is anticipated that there will be a significant interest in the announcement. As a result, applicants will be considered as positions become available and the announcement could be closed if hiring needs are met and/or extended if additional needs are identified. Eligible applicants in the highest category who apply by the initial cut-off date will be considered first. If additional vacancies exist, applicants who applied after the initial cut-date who place in the highest category (Category A/B) will be considered next, followed by applicants in Category C. Any required documents should be submitted at the time that you apply as documents will not be accepted after the vacancy closes.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.
Agency contact information
Austin Employment Office
- Address
-
INTERNAL REVENUE SERVICE
3651 S. IH 35
MS: 1520 AUSC
Austin, Texas 78741
United States
Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status”. For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Internal Revenue Service
WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all.
IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.
Agency contact information
Austin Employment Office
- Address
-
INTERNAL REVENUE SERVICE
3651 S. IH 35
MS: 1520 AUSC
Austin, Texas 78741
United States