This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/532244000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
The Department of the Interior is devoted to protecting and preserving the natural resources of this great nation, including National Parks, Landmarks, and the well-being of communities. Join the offices of the National Park Service (NPS) to provide technical solutions that enable the NPS to deliver world-class recreation and conservation services to the public.
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Overview
- Hiring complete
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Open & closing dates
05/01/2019 to 05/02/2019
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more -
Salary
$96,856 - $128,920 per year
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Pay scale & grade
GS 13
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Locations
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Occasional travel - You may be expected to travel for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-Time
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Service
Competitive
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Promotion potential
13
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Announcement number
WO-1614-IR-19-10490426-DE
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Control number
532244000
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This job is open to
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Duties
There are four roles available under this job posting, listed under "Qualifications". You may apply for up to two (2) using the Apply button at the bottom of the page. If you choose more than (2) you will only be considered for the first two selected in the order they are listed.Common tasks performed by an IT Specialist System Administrator may include:
- Enforcing best practice security controls
- Developing and maintaining standard operation procedures and documentation
- Building and deploying application packages
- Troubleshooting and repairing incidents and application issues
- Collaborating effectively with others throughout the organization
- Assisting customers with application deployment
- Communicating and escalating issues to vendors
- Developing and implementing change management strategies
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Requirements
Conditions of Employment
- You must be a U.S. citizen.
Qualifications
Subject matter experts will evaluate the first three pages of your resume based on these competencies. You must have at least a year demonstrating accomplishment of the duties and competencies described below. Required for all roles:
- Security and Policy: Uses the principles, methods, and tools for assessing vulnerabilities to develop or recommend appropriate mitigation countermeasures. Apply tactics, technologies, principles, and processes to protect, analyze, prioritize, and handle incidents. Leverages the knowledge of IT security principles to create well-written policy.
- Technical Operations: Understands and applies IT methods and best practices, including troubleshooting technical issues, root cause analysis, mitigating risk, adhering to and enforcing agency-defined IT standards, and understanding and executing on business and technical requirements. Must have experience with modern IT practices within the last 3 years using one or more of the following: Virtualization, Microsoft OS, SQL/Oracle, Citrix, cloud technologies, UNIX, Cisco, HP, Force10, BigFix, Microsoft SCCM, Active Directory, DNS, firewalls, SMTP, scripting, and routing and switching.
- Communication and Collaboration: Explains technical concepts to both technical and non-technical audiences. Able to frame technical choices to decision makers and justify organizational IT needs against business priorities. Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. Ability to understand others, empathize, and clearly articulate technical tradeoffs to non-technical individuals.
- Customer Service and Support: Works with external and/or internal customers a large, geographically dispersed organization to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows how to best utilize ticketing systems; is committed to providing quality products and services.
- IT Specialist System Administrator (Generalist): No additional competencies are required from those listed above. Applicants who select this role may end up being assigned work involving data centers.
- Active Directory (required only for the Active Directory role): Uses methods and controls to validate the identity of individuals to verify access approval and level, and monitor activity to ensure that only authorized access is taking place. Automates, develops, implements, and administers enterprise Active Directory and associated systems, including external environments using modern methods and principles. Uses database management systems and software to control the organization, storage, retrieval, security, and integrity of data.
- Network Infrastructure (required only for the Network Infrastructure role): Designs and provides expert input based on their knowledge of architecture and topology of software, hardware, and networks, including LANs, WANs, WiFi, and telecommunications systems, their components and associated protocols and standards. Manages and troubleshoots the operation and integration of these components. Demonstrates expertise of how systems communicate over common network protocols, and the function of firewalls, load balancers, and other security devices.
- Patch Management (required only for the Patch Management role): Develops and implements procedures to create and deliver products and services, including tools and mechanisms for distributing new or enhanced software. Applies the principles, methods, and procedures used for the automated control of a process, including the design, development, and maintenance of associated software, hardware, and systems. Demonstrated knowledge of SQL databases and the ability to create ad hoc queries.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Please ensure you read and understand the information that is provided under how you will be evaluated.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
All applicants
- All applicants must submit a resume.
- On your resume, ensure that the qualifications for this job are reflected in the first three pages. Also, be sure to include the start and end dates for each position you held, either month and year or month, day, and year for short-term projects. If your position was not full time, you must also indicate the number of hours worked per week.
- SF-50: Notification of Personnel Action
- A copy of the separation letter or RIF notice
- A copy of a current (or last) performance rating of record
- DD-214: Certificate of Release or Discharge from Active Duty
- VA Letter (Optional)
- SF-15: Application for 10-point Veterans' Preference (Optional)
- A statement of intent to discharge from your agency (if you are a veteran who has not yet been discharged)
- Certified verification of a disability from a licensed medical professional; a licensed vocational District of Columbia agency or U.S. territory that issues or provides disability benefits.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Please ensure you read and understand the information that is provided under the How to apply section.
Agency contact information
Kathy Lewis-Shephard
- Address
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Information Resources
1849 C Street, NW
Washington, DC 20240
US
Next steps
Please ensure you read and understand the information that is provided the Next Steps section in the announcement.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
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Required Documents
All applicants
- All applicants must submit a resume.
- On your resume, ensure that the qualifications for this job are reflected in the first three pages. Also, be sure to include the start and end dates for each position you held, either month and year or month, day, and year for short-term projects. If your position was not full time, you must also indicate the number of hours worked per week.
- SF-50: Notification of Personnel Action
- A copy of the separation letter or RIF notice
- A copy of a current (or last) performance rating of record
- DD-214: Certificate of Release or Discharge from Active Duty
- VA Letter (Optional)
- SF-15: Application for 10-point Veterans' Preference (Optional)
- A statement of intent to discharge from your agency (if you are a veteran who has not yet been discharged)
- Certified verification of a disability from a licensed medical professional; a licensed vocational District of Columbia agency or U.S. territory that issues or provides disability benefits.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
Please ensure you read and understand the information that is provided under the How to apply section.
Agency contact information
Kathy Lewis-Shephard
- Address
-
Information Resources
1849 C Street, NW
Washington, DC 20240
US
Next steps
Please ensure you read and understand the information that is provided the Next Steps section in the announcement.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
National Park Service
This position is located in the Office of the Information Resources (IR) Directorate, of the National Park Service. The IR Directorate is responsible for providing technological solutions that enable the NPS to deliver world-class recreation and conservation service to the public and the technology tools, services, and applications employees, partners and volunteers to carry out their responsibilities effectively.
Agency contact information
Kathy Lewis-Shephard
- Address
-
Information Resources
1849 C Street, NW
Washington, DC 20240
US