This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/531212100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This position is located in the OFFICE OF GOVERNMENT INFORMATION SERVICES (OGIS), National Archives and Records Administration. You will serve as a Management and Program Analyst in OGIS, which is part of Agency Services, the Division of the National Archives.
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Overview
- Hiring complete
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Open & closing dates
04/19/2019 to 04/26/2019
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Salary
$69,581 - $125,615 per year
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Pay scale & grade
GS 11 - 13
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Location
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
25% or less - You may be expected to travel for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-Time
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Service
Competitive
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Promotion potential
13
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Announcement number
JD10473529SCDD
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Control number
531212100
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This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
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Veterans
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Individuals with disabilities
Clarification from the agency
United States Citizens
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Duties
As a Management and Program Analyst, GS-0343-11/12/13, your typical work assignments may include the following under supervision:
-Provide dispute resolution and compliance services to FOIA requesters, Federal agencies and other stakeholders;
-Manage the OGIS case management system for dispute resolution cases, including information gathering, facilitating communication and counseling customers on best FOIA practice;
-Prepare reports from case management for supervisors to monitor status of goals;
-Deliver excellent customer service in carrying out the office's work including the ability to communicate effectively with various types of stakeholders both orally and in writing;
-Engage in OGIS outreach efforts including teaching and/or training, writing and/or editing for a public audience, drafting and managing web content, and public presentations;
-Communicate with both internal and external stakeholders including other NARA employees, Federal agencies, Congress, the FOIA requester community, and the general public; and
-Analyze and evaluate the effectiveness with which OGIS program operations are meeting established goals and objectives; analyze OGIS's dispute resolution and compliance review programs.
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Requirements
Conditions of Employment
- Must be a U.S. Citizen or National.
- Males born after 12/31/59 must be registered for or exempt from Selective Service.
- Background and/or Security Investigation required.
- You will be required to serve a one-year probationary period.
- You may be required to serve a supervisory probationary period.
Qualifications
You may qualify at the GS-11 level, if you fulfill one of the following qualification requirements:
A. One year of specialized experience equivalent to the GS-09 grade level in the Federal service that demonstrates your ability to conduct the following activities: applying knowledge of the Freedom of Information Act, Privacy Act of 1974 and the Administrative Dispute Resolution Act of 1996; participating in a dispute resolution program and/or compliance program; and engaging in analytical and evaluative methods and techniques for assessing program development and execution, identifying best practices and problems, and formulating and implementing sound solutions that improve overall effectiveness and efficiency. OR
B. A Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree; or possession of a LL.M. degree, if related. Graduate level education must demonstrate the competencies necessary to do the work of the position, examples of qualifying fields include; OR
C. A combination of education and experience as listed above.
You may qualify at the GS-12 level, if you fulfill one of the following qualification requirements:
A. One year of specialized experience equivalent to the GS-11 grade level in the Federal service that demonstrates your ability to conduct the following activities: interpreting and applying knowledge of the Freedom of Information Act, Privacy Act of 1974 and the Administrative Dispute Resolution Act of 1996; participating in a dispute resolution program and/or compliance program and providing high-level services related to dispute resolution and compliance; evaluating methods and techniques for dispute resolution and/or compliance program development and execution, identifying best practices and problems, and formulating sound solutions that improve overall effectiveness and efficiency of dispute resolution and/or compliance program; analyzing and integrating trends and patterns based on diverse information and perspectives to determine the root causes of problems, identifying the best course of action, and prioritizing efforts; developing new insights and formulating creative solutions, considering the impact and implications of recommendations in the context of overall goals and objectives; formulating and presenting innovative ideas to enhance organizational efficiency, effectiveness, and productivity.
B. My experience is not reflected in the above statement; therefore, I am not eligible for this position.
You may qualify at the GS-13 level, if you fulfill one of the following qualification requirements:
A. One year of specialized experience equivalent to the GS-12 grade level in the Federal service that demonstrates your ability to conduct the following activities: interpreting and applying knowledge of the Freedom of Information Act, Privacy Act of 1974 and the Administrative Dispute Resolution Act of 1996; participating in a dispute resolution program and/or compliance program and providing high-level services related to dispute resolution and compliance; achieving mutually satisfying agreements in negotiations with others by listening to different objectives, working collaboratively with all parties, effectively communicating own objectives, and seeking common ground; collecting, organizing, manipulating and analyzing data and other statistical information; creating and managing databases and complex data sets; designing and using surveys to collect data; presenting analytical findings and trends in textual and graphics formats; identifying and recommending modifications in policies, procedures and resource allocations; analyzing and integrating trends and patterns based on diverse information and perspectives to determine the root causes of problems, identifying the best course of action, and prioritizing efforts; developing new insights and formulating creative solutions, considering the impact and implications of recommendations in the context of overall goals and objectives; and formulating and presenting innovative ideas to enhance organizational efficiency, effectiveness, and productivity.
B. My experience is not reflected in the above statement; therefore, I am not eligible for this position.
Qualifications by Closing Date: You must meet all qualification requirements by the closing date of the announcement. Please note that qualification claims will be subject to verification.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Additional information
Note: National Archives uses E-verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit, http://www.e-verify.gov. More jobs may be filled if additional vacancies occur within 90 days.
Veterans' Preference: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214, Certificate of Release or Discharge from Active Duty or other proof of eligibility (The member 4 copy of your DD-214, or other copies that indicate character of discharge is preferable). If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference see Veteran's Information Page, USAJOBS - Veterans
Schedule A Hiring/Appointing Authority: This is a special hiring authority under 5 CFR § 213.3102 (u) that covers applicants with cognitive developmental disabilities, severe physical disabilities, or psychiatric disabilities. In order to be considered under this special hiring authority applicants need to provide proof of disability and job readiness certification. The proof of disability and job readiness certification can be provided by the following: 1) a statement or letter from a licensed physician or medical professional issued on their office letterhead; 2) statement, record or letter from a Federal government agency that issues or provides disability benefits; 3) statement, record or letter from a State Vocational Rehabilitation Agency counselor; or 4) certification from a licensed private Vocational Rehabilitation or other Counselor that issues or provides disability benefits. For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities-Schedule A
Interagency Career Transition Assistance Program (ICTAP) or the Agency Career Transition Assistance Program (CTAP): If you are a displaced Federal employee, you may be eligible under the ICTAP or CTAP guidelines to apply for special selection consideration. You must meet minimum qualifications, including selective factors, experience, and education requirements (if applicable), and be rated well-qualified for the position (i.e., receive a score of 85 or above based on your responses to the Occupational Questionnaire). You must provide a copy of your written notification of ICTAP or CTAP eligibility or a copy of your separation personnel action form with your application or an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once you complete and submit your application package, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. Your resume must specifically and clearly show your possession of the required specialized experience and your possession of the required competencies.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Communication (Communicates with Impact)
- Customer Service (Fosters a Customer-Focused Environment)
- Influence/Negotiates with Others
- Knowledge of FOIA Law, Policies, and Procedures
- Knowledge of Mediation Services
- Problem Solving
- Utilizes Computer Technology
For Competitive/All U.S. Citizens - Based on the information you provided in your application package, you will be assigned to one of three quality categories - Best Qualified, Well Qualified, or Qualified. Those applicants who are determined to be best qualified will be referred to the hiring manager for further consideration. Qualified veterans are placed ahead of non-veterans within each category. Qualified veterans with a service connected disability of 10% or more are placed ahead of non-veterans in the best qualified category.
For Non Competitive Applicants (see the Other Information section for more details on Schedule A Hiring/Appointment Authority) - If you meet the qualification requirements based on your online application, you will be referred to the selecting official for further review.
NOTE: If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and/or your responses are not supported by your resume, your score will be adjusted. Please follow all instructions carefully. Errors or omissions may affect your rating.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume, showing Job title, series and grade (if Federal), duties, hours worked per week, starting and ending dates of employment (month and year), and salary.
2. Other supporting documents:
- College transcript(s): If qualifying based on education or if required by the position, Unofficial transcripts are acceptable at the time of application. Prior to an appointment, an official transcript will be required.
- Responses to Assessment Questionnaire.
- Veterans Preference documentation: DD-214 - Member Copy 4 or other copies that indicate character of discharge; SF-15 and VA Letter (as appropriate).
- Persons with disabilities and others who are eligible for appointment under special appointing authorities (e.g., service with the Government Accountability Office {GAO}, Peace Corps, etc.) should indicate the type of appointment on your application and provide supporting documentation as provided by that authority.
- Copies of a certification from the armed forces stating/certifying that you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date the certification is submitted.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on 04/26/2019 to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://login.usajobs.gov/Account/Login); all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
To preview the assessment questionnaire (click link): https://apply.usastaffing.gov/ViewQuestionnaire/10473529.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Chyronda Davis at chyronda.davis@nara.gov or (301) 837-0941 to obtain an alternative application.
Agency contact information
Chyronda Davis
- Address
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AGENCY SERVICES
8601 Adelphi Road
Suite 5100
College Park, MD 20740
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. A final job offer for this position is typically made within 40 days after the closing date of the announcement.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume, showing Job title, series and grade (if Federal), duties, hours worked per week, starting and ending dates of employment (month and year), and salary.
2. Other supporting documents:
- College transcript(s): If qualifying based on education or if required by the position, Unofficial transcripts are acceptable at the time of application. Prior to an appointment, an official transcript will be required.
- Responses to Assessment Questionnaire.
- Veterans Preference documentation: DD-214 - Member Copy 4 or other copies that indicate character of discharge; SF-15 and VA Letter (as appropriate).
- Persons with disabilities and others who are eligible for appointment under special appointing authorities (e.g., service with the Government Accountability Office {GAO}, Peace Corps, etc.) should indicate the type of appointment on your application and provide supporting documentation as provided by that authority.
- Copies of a certification from the armed forces stating/certifying that you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date the certification is submitted.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on 04/26/2019 to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://login.usajobs.gov/Account/Login); all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
To preview the assessment questionnaire (click link): https://apply.usastaffing.gov/ViewQuestionnaire/10473529.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Chyronda Davis at chyronda.davis@nara.gov or (301) 837-0941 to obtain an alternative application.
Agency contact information
Chyronda Davis
- Address
-
AGENCY SERVICES
8601 Adelphi Road
Suite 5100
College Park, MD 20740
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. A final job offer for this position is typically made within 40 days after the closing date of the announcement.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
National Archives and Records Administration
Whether you are new to the Federal Government or an experienced professional seeking a career change, you can make history at the National Archives. Our dedicated staff works across a variety of career fields to safeguard the records of the Federal Government - more than 10 billion of them.
Visit our Employee Gallery at www.archives.gov/careers to see the kinds of dynamic projects our staff are undertaking. If you want a career where you can see the difference your work makes, then join the National Archives!
For more information, visit: http://archives.gov/
Agency contact information
Chyronda Davis
- Address
-
AGENCY SERVICES
8601 Adelphi Road
Suite 5100
College Park, MD 20740
US