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WHAT IS THE TAXPAYER ADVOCATE SERVICE DIVISION? TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).
04/08/2019 to 05/03/2019
$0 - $0 without compensation
GS 00
No
Occasional travel - May involve infrequent overnight travel to attend multi-day meetings/events? (Note: Panel members will be reimbursed by the IRS for authorized travel expenses.)
No
Temporary - 3 years
Part-time - Volunteer Taxpayer Advocacy Panel Member
Competitive
00
No
No
19EMB-TAX0000-0000-00-YB
529779700
U.S. Citizens, no prior federal experience required
WHAT DOES A VOLUNTEER TAXPAYER ADVOCACY PANEL MEMBER DO? Taxpayer Advocacy Panel members are strictly volunteers and will not receive a salary. You have a unique opportunity to contribute to improving your tax administration system by becoming a member of the IRS Taxpayer Advocacy Panel (TAP). The mission of the TAP is to listen to taxpayers, identify taxpayers’ issues, and make recommendations for improving IRS service and customer satisfaction. The TAP serves as an advisory body to the Secretary of the Treasury, the Commissioner of Internal Revenue, the National Taxpayer Advocate, and IRS Division Commissioners to improve IRS service and customer satisfaction. Panel members serve a three-year appointment.
As a Volunteer Taxpayer Advocacy Panel member you will:
-
You must meet the following requirements by the closing date of this announcement.
BASIC REQUIREMENTS - Volunteer TAP Members Must:
For the volunteer Taxpayer Advocacy Panel to be most effective, the members of the Panel must possess good interpersonal communication skills, organizational skills, and have access to a computer. Members should also have the ability to problem solve within a group of other civic-minded professionals.
Outreach to the public is vitally important to the success of the TAP. As a member you will be expected to identify and participate in various outreach activities to solicit input from taxpayers about IRS products and services. Members should have good listening skills and the ability to interact with groups and individuals to solicit feedback from the public. Ideal candidates should be able to separate their personal views from TAP/IRS issues.
TAP includes members from all segments of the population with varying backgrounds and experiences; they represent the view of the average American taxpayer. There is no specialized tax experience required to serve on the TAP. Members will be provided the information needed to effectively contribute to the panel.
TAP volunteer Member positions will be filled in the following locations: Alaska, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Illinois, Indiana, Iowa, Louisiana, Minnesota, Mississippi. Missouri, Nebraska, New York, North Carolina, North Dakota, Pennsylvania, Puerto Rico, Rhode Island, South Dakota, Texas, Utah, Vermont, West Virginia, Wisconsin, and Wyoming. (35 Vacancies)
Alternate Panel Members will be filled in the following locations: Alaska, Arkansas, Connecticut, Delaware, Florida, Hawaii, Idaho, Kansas, Maine,Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New York, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Vermont, and Wyoming. (27 Vacancies)
Applicants selected from these locations will serve a three-year membership term beginning in December 2019, or be chosen as an alternate member to be considered for membership if a vacancy occurs in their location during the three years.
WHAT TO EXPECT NEXT:
You may check the status of your application for this program at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status". For a more detailed update of your application status, you may click on "more information."
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this program.
CONDITIONS OF VOLUNTEER TAS-TAP PROGRAM: The selection of any candidate selected for this program may be conditional upon the following:
Any expenses incurred during the recruitment process are not reimbursable. This includes but is not limited to any travel or costs associated with fingerprint processing.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume and responses to the online questions. Please be sure that your resume includes detailed information to support your qualifications for this program; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating: Your application will be evaluated on the competencies of the program in the following areas: Teamwork, Interpersonal Skills, Oral and Written Communications, Problem Solving, Computer Skills, Project Management, Influencing/Negotiating, and Volunteerism.
Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, and training relevant to the duties of this program.
Referral: If you are among the top candidates, your application may be referred for consideration. We will not reimburse costs related to the interview such as travel to and from the interview site.
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this program (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. For additional information about TAP or the application process, please call toll-free 1-888-912-1227 and choose prompt number 5 or visit our website at: http://www.improveirs.org/. If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at http://jobs.irs.gov/seasonal/reasonable-accommodation.html . We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us TAS.Hiring@irs.gov if you require this for any part of the application and hiring process.
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/529779700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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The Taxpayer Advocacy Panel offers a unique opportunity for you to influence how the Internal Revenue Service (IRS) delivers services to the public. TAP includes members from all segments of the population with varying backgrounds and experiences; they represent the view of the average American taxpayer. There is no specialized tax experience required to serve on the TAP; you will be provided the information needed to effectively contribute to the panel. This is an excellent opportunity to have a role in improving taxpayers’ experience with IRS.
