This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/489499600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
The incumbent of this position serves as the U. S. Patent and Trademark Office’s Chief Information Officer (CIO) and, as such, is the principal advisor to the Under Secretary of Commerce for Intellectual Property and Director of the United States Patent and Trademark Office on the application of information technology (IT) to improve business processes. The USPTO is looking for an experienced technical executive and an inspirational leader to serve as its Chief Information Officer. We are seeking a results driven, service-centered, and people oriented individual to lead the USPTO OCIO team into the future. The USPTO OCIO is a large, cutting-edge organization employing the latest and best practices in Information Technology management with a significant amount of application development activity supporting next generation primary business systems that are vital to mission accomplishment.
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Overview
- Reviewing applications
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Open & closing dates
01/25/2018 to 03/12/2018
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Salary
$126,148 - $189,600 per year
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Pay scale & grade
ES 00
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Location
1 vacancy in the following location:
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Travel Required
Not required
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Relocation expenses reimbursed
Yes— Relocation and Recruitment incentives may be authorized.
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Appointment type
Permanent - Full-Time
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Work schedule
Full-time - Permanent
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Service
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Promotion potential
00
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Job family (Series)
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Supervisory status
Yes
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Security clearance
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Announcement number
OCIO-2018-0001
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Control number
489499600
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Duties
The incumbent of this position serves as the Chief Information Officer (CIO) and works collaboratively across the USPTO Enterprise to build strategic partnerships with senior leadership to ensure deliverables meet the mission and initiatives of the agency.
Specifically, the incumbent provides leadership and management to the following areas:
IT Strategic Planning
IT Organizational Workforce Leadership and Management
Capital Planning and Investment Management for Information Technology and Related Initiatives
Information Security
Enterprise Architecture
IT Systems Acquisition, Modernization, Integration and Delivery
IT Infrastructure and Systems Operation, Maintenance and End User Support
E-government and Other Automation Initiatives
Information Collection and Paperwork Reduction
Information Dissemination
Records Management
Privacy Protection
IT Stakeholder and Customer Experience Excellence
Who May Apply
This job is open to…
Applications will be accepted from all groups of qualified individuals.
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Requirements
Conditions of Employment
- You must be a U.S. Citizen or National.
- Be willing to relocate to the Washington, DC metro region.
- Ability to obtain and maintain a Top Secret Clearance.
- Required to pass a background investigation and fingerprint check.
- Financial Disclosure Report (OGE-278) will be required upon appointment.
Experience must have been at a sufficiently high level of difficulty to clearly show that the candidate possesses the required professional, technical, and executive core qualifications set forth below.
Qualifications
Professional Technical Qualifications: Applicants must clearly demonstrate in their application materials that they possess technical attributes in the Professional/Technical Qualifications (PTQs). The PTQs for this position are:
1. Demonstrated leadership ability to lead and manage a large, diverse, and multi-functional technical organization which includes both government employees and a large contractor workforce.
2. Demonstrated ability and expert knowledge of enterprise-wide information technology operations, programs and projects including data center operations, distributed digital voice and data networks, capacity and performance management, help desk operations, service level agreement management and reporting, configuration management, and change control.
3. Expert knowledge of and demonstrated experience in strategic and tactical information technology planning to implement state-of-the-art information processing and other emerging technologies such as collaboration tools, service oriented architecture, Internet, Intranet, extranet, multimedia, and mobile computing, and security management tools.
4. Expert knowledge of and demonstrated experience in software engineering to include AIS lifecycle management technologies, system development and delivery, requirements management, quality assurance, configuration and metrics, program and project management, and customer experience excellence .
Please Note: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM, only need to submit a resume and narrative statement covering each of the Professional Technical Qualification (PTQs) requirements and do NOT need to address the Executive Core Qualifications (ECQs).
For the following five Executive Core Qualifications (ECQs), you are required to submit a narrative response addressing your specific knowledge, skills, and abilities that demonstrate your possession of these qualifications. Be sure to provide specific examples of what you've done that demonstrates your possession of each ECQ. For more information about the Executive Core Qualifications please visit this site: https://www.opm.gov/policy-data-oversight/senior-executiveservice/referencematerials/guidetosesquals_2012.pdf.
1. Leading Change - This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
2. Leading People - This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide a teamwork, and supports constructive resolution of conflicts.
3. Results Driven - This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems and calculating risks.
4. Business Acumen - This core qualification involves the ability to manage human, financial and information resources strategically.
5. Building Coalitions- This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
NOTE: If you are selected for the position you may be required to submit Executive Core Qualifications (ECQs) to the Office of Personnel Management to be approved before you can be placed into the position.
SES Designation - This position is has been designated as a General position in the SES. As circumstances and organizational needs dictate it can thus be filled by either career or non-career appointees.
1. Demonstrated leadership ability to lead and manage a large, diverse, and multi-functional technical organization which includes both government employees and a large contractor workforce.
2. Demonstrated ability and expert knowledge of enterprise-wide information technology operations, programs and projects including data center operations, distributed digital voice and data networks, capacity and performance management, help desk operations, service level agreement management and reporting, configuration management, and change control.
3. Expert knowledge of and demonstrated experience in strategic and tactical information technology planning to implement state-of-the-art information processing and other emerging technologies such as collaboration tools, service oriented architecture, Internet, Intranet, extranet, multimedia, and mobile computing, and security management tools.
4. Expert knowledge of and demonstrated experience in software engineering to include AIS lifecycle management technologies, system development and delivery, requirements management, quality assurance, configuration and metrics, program and project management, and customer experience excellence .
Please Note: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM, only need to submit a resume and narrative statement covering each of the Professional Technical Qualification (PTQs) requirements and do NOT need to address the Executive Core Qualifications (ECQs).
For the following five Executive Core Qualifications (ECQs), you are required to submit a narrative response addressing your specific knowledge, skills, and abilities that demonstrate your possession of these qualifications. Be sure to provide specific examples of what you've done that demonstrates your possession of each ECQ. For more information about the Executive Core Qualifications please visit this site: https://www.opm.gov/policy-data-oversight/senior-executiveservice/referencematerials/guidetosesquals_2012.pdf.
1. Leading Change - This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
2. Leading People - This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide a teamwork, and supports constructive resolution of conflicts.
3. Results Driven - This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems and calculating risks.
4. Business Acumen - This core qualification involves the ability to manage human, financial and information resources strategically.
5. Building Coalitions- This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
NOTE: If you are selected for the position you may be required to submit Executive Core Qualifications (ECQs) to the Office of Personnel Management to be approved before you can be placed into the position.
SES Designation - This position is has been designated as a General position in the SES. As circumstances and organizational needs dictate it can thus be filled by either career or non-career appointees.
Education
There is not a specialized education requirement for this position.
Additional information
Applicants applying for this position must be a United States Citizen.
If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System (http:www.sss.gov) website for more information.
Drug Testing - All applicants tentatively selected for this position will be required to submit to a drug test to screen for illegal drug use prior to appointment and, if appointed, the individual will be subjected to random drug testing procedures. All appointments are contingent upon a negative drug test result.
This is a Non Bargaining Unit position.
This is a Public Trust position and has a risk level designation of "high".
Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.
The USPTO participates in E-Verify. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm.
Probationary Period: You will be required to serve a one-year probationary period unless you previously completed the probationary period in the SES.
Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders and generally is a key to advancement. Therefore, applicants are expected to be mobile and once appointed SES members may be reassigned at the discretion of the appointing authority.
Before entering on duty, you will be required to complete a Confidential Financial Disclosure Report, OGE-278. You will need to provide the information annually.
Veteran preference does not apply to the Senior Executive Service.
All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
Federal agencies, including the United States Patent and Trademark Office (USPTO), must provide reasonable accommodation to applicants with disabilities where appropriate. USPTO Job Applicants requiring reasonable accomodation for any part of the application and hiring process should request accommodation(s) from the USPTO at https://uspto.entellitrak.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO’s Office of Equal Employment Opportunity & Diversity via email (oeeod@uspto.gov) or phone (571-272-8292).
All application materials become the property of the United States Patent and Trademark Office.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Relocation and Recruitment Incentives may be authorized
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants must clearly demonstrate in their application materials that they possess managerial attributes in the Professional/Technical Qualifications (PTQs). Each response should include a brief summary of the applicant's experience in relation to the specific PTQ and specific examples of accomplishments. Applicants must also clearly demonstrate in their application materials that they possess managerial attributes in the five Executive Core Qualifications (ECQs). Each response should include a brief summary of the applicant's experience in relation to the specific ECQ and specific examples of accomplishments.
Your application will be evaluated by a rating and ranking panel, and highly qualified candidates will be submitted to the Selecting Official for further review and consideration.
To preview questions please click here.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Relocation and Recruitment Incentives may be authorized
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application consists of:
1) A resume or any other written format you choose to describe your job-related qualifications; optional cover letter: Your resume should indicate your citizenship and should list your educational and work experience including job titles, salaries, employment dates, duties and accomplishments, experience and how it relates to the PTQs in the job announcement. Please Note: Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating. Any experience claimed in a cover letter should be substantiated by information contained in your resume.
2) Narrative responses addressing each PTQ separately, and;
3) Narrative responses addressing each ECQ separately.
Please Note: Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating. Any experience claimed in a cover letter should be substantiated by information contained in your resume.
4) Supporting Documentation: You can choose ONE of the following methods to submit Supporting Documents:
You can upload your documents when you register or update your information on the Department of Commerce application site which you access through the USAJobs site or you can fax your documents to 571-258-4052 using the system generated fax cover sheet. Your application and all required documentation must be received by 11:59 p.m., Eastern Standard Time on the closing date of this job announcement. NOTE: The preceding documentation requirements are based on job requirements and individual applicant eligibility. Not all documents are applicable to all applicants -- if you are unsure which documents apply to you, contact the HR Specialist listed on this announcement. Review your resume and responses carefully. Responses to job questions that are not fully supported by the information in your application package may result in adjustments to your rating. A Human Resources Representative will validate the qualifications of those candidates eligible to be referred to the hiring official.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You MUST apply online. Email, fax or paper resumes will not be accepted. If you experience difficulties with the application process, it is your responsibility to contact the HR Specialist listed in the "Contact Information" before the closing date of this job announcement.
If you are a new user to the USAJobs Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJobs user AND you must be signed-in to your account in order to apply for this job. For help setting up an account or for general help using USAJobs, go to USAJobs Help Page.
Once you have gathered all of the required information and are ready to begin the application process, click the "APPLY ONLINE" button at the right side of the page. You will then be directed away from USAJobs to the Department of Commerce application site for USPTO.
NEED HELP?If you experience any difficulties with the application site, help is available! If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at MGSHELP@monster.com. The help desk is available Monday - Friday 7:00 a.m. to 7:00 p.m. Eastern Time. You may call and leave a voice mail message at all other times.
All required supporting documents will be collected electronically via the USAJobs "Saved Documents" feature.
Agency contact information
Isis Thomas
- Address
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PATENT AND TRADEMARK OFFICE
550 Elizabeth Lane
Alexandria, Virginia 22314
United States
Next steps
You will receive a notice generated by the USAJobs System when you have successfully submitted your application. After all application packages have been received, we will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and you may be contacted for follow-up supplemental documentation. It is the applicant's responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated timeframes. Failure to submit requested documents or information within 5 business days of receiving the request may result in your application not receiving further consideration. You can check the status of your application by logging into USAJobs (http://www.usajobs.gov). You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the 'Notification Settings' to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.
You will receive notification through USAJOBS at each of the following points during the applications process: (1) application received; (2) applicant assessed for qualifications; (3) applicant referred or not referred; and (4) selected or not selected.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
A complete application consists of:
1) A resume or any other written format you choose to describe your job-related qualifications; optional cover letter: Your resume should indicate your citizenship and should list your educational and work experience including job titles, salaries, employment dates, duties and accomplishments, experience and how it relates to the PTQs in the job announcement. Please Note: Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating. Any experience claimed in a cover letter should be substantiated by information contained in your resume.
2) Narrative responses addressing each PTQ separately, and;
3) Narrative responses addressing each ECQ separately.
Please Note: Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating. Any experience claimed in a cover letter should be substantiated by information contained in your resume.
4) Supporting Documentation: You can choose ONE of the following methods to submit Supporting Documents:
You can upload your documents when you register or update your information on the Department of Commerce application site which you access through the USAJobs site or you can fax your documents to 571-258-4052 using the system generated fax cover sheet. Your application and all required documentation must be received by 11:59 p.m., Eastern Standard Time on the closing date of this job announcement. NOTE: The preceding documentation requirements are based on job requirements and individual applicant eligibility. Not all documents are applicable to all applicants -- if you are unsure which documents apply to you, contact the HR Specialist listed on this announcement. Review your resume and responses carefully. Responses to job questions that are not fully supported by the information in your application package may result in adjustments to your rating. A Human Resources Representative will validate the qualifications of those candidates eligible to be referred to the hiring official.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
You MUST apply online. Email, fax or paper resumes will not be accepted. If you experience difficulties with the application process, it is your responsibility to contact the HR Specialist listed in the "Contact Information" before the closing date of this job announcement.
If you are a new user to the USAJobs Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJobs user AND you must be signed-in to your account in order to apply for this job. For help setting up an account or for general help using USAJobs, go to USAJobs Help Page.
Once you have gathered all of the required information and are ready to begin the application process, click the "APPLY ONLINE" button at the right side of the page. You will then be directed away from USAJobs to the Department of Commerce application site for USPTO.
NEED HELP?If you experience any difficulties with the application site, help is available! If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at MGSHELP@monster.com. The help desk is available Monday - Friday 7:00 a.m. to 7:00 p.m. Eastern Time. You may call and leave a voice mail message at all other times.
All required supporting documents will be collected electronically via the USAJobs "Saved Documents" feature.
Agency contact information
Isis Thomas
- Address
-
PATENT AND TRADEMARK OFFICE
550 Elizabeth Lane
Alexandria, Virginia 22314
United States
Next steps
You will receive a notice generated by the USAJobs System when you have successfully submitted your application. After all application packages have been received, we will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and you may be contacted for follow-up supplemental documentation. It is the applicant's responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated timeframes. Failure to submit requested documents or information within 5 business days of receiving the request may result in your application not receiving further consideration. You can check the status of your application by logging into USAJobs (http://www.usajobs.gov). You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the 'Notification Settings' to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.
You will receive notification through USAJOBS at each of the following points during the applications process: (1) application received; (2) applicant assessed for qualifications; (3) applicant referred or not referred; and (4) selected or not selected.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Patent and Trademark Office
Agency contact information
Isis Thomas
- Address
-
PATENT AND TRADEMARK OFFICE
550 Elizabeth Lane
Alexandria, Virginia 22314
United States