Clarification from the agency

This position is only open to the current employees of the Federal Judiciary or the Administrative Offices of the United States Courts. This position allows for situational and recurring telework, but does not qualify for full-time or remote telework.

The Central Violations Bureau (CVB) is seeking a Supervisory CVB Clerk to join its team in San Antonio, Texas. The Supervisory CVB Clerk oversees up to eight CVB line staff. The incumbent must have in-depth knowledge of the Violation Notice Tracking System and a basic understanding of the Case Management/Electronic Case File (CM/ECF) application. The Supervisory CVB Clerk assists in meeting management objectives and reports to the Operations Manager.

The ideal candidate has ability to communicate effectively, both verbally and in writing, with technical and non-technical staff and the ability to influence, motivate, and lead staff to accomplish daily tasks. The position requires strong decision-making skills, the ability to work on multiple tasks simultaneously, and occasional travel.

Duties include, but are not limited to:

1. Planning work to be accomplished by subordinates, setting and adjusting short term priorities, and preparing schedules for completion of work.
2. Assigning work to employees based on priorities, the difficulty of the work to be performed, and the capabilities of employees.
3. Monitoring the status and progress of work, making daily adjustments in accordance with established priorities, and obtaining assistance from the CVB Operations Manager on policy or procedural questions.
4. Recommending changes to CVB operating procedures and policies to the CVB Operations Manager and CVB Chief.
5. Instructing all subordinates in specific work tasks and job techniques.
6. Producing written performance evaluations and approving leave for subordinates.
7. Reporting performance, progress, and training needs of subordinates to the Operations Manager.
8. Managing CVB schedules for hundreds of magistrate judges across the country and entering and updating schedules.
9. Serving as a liaison between district court staff and CVB during CM/ECF testing and transition to live operations.
10. Reviewing staff data entry, dockets, and paperwork returning from court.
11. Entering violation notices, fines received from issuing agencies, and other payments into the automated case-tracking and processing system.
12. Preparing, reconciling, and forwarding court dockets to the appropriate judicial office per defendant's request.
13. Answering telephone inquiries regarding pending and closed cases, payment information and other related matters.
14. Preparing routine and non-routine correspondence in response to inquiries.

Conditions of employment

1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
2. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the Administrative Office of the US Courts. In instances where non-citizens are considered for hire into temporary or any other position with non competitive status or when it is confirmed by the AO's Human Resources Office that there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the United States and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at http://ww.usajobs.gov/Help/working-in-government/non-citizens. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
3. Subject to a background/security investigation.
4. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment. This does not apply to current federal Judiciary employees.
5. Relocation expenses may be provided, but only if authorized by the Director of the AO.
6. The selectee of this position may be assigned to an official duty station outside the advertised area.
7. More than one selection may be made from this announcement.
8. All requirements must be met by the closing date of this announcement.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience must be demonstrated in ALL areas defined below:

(1) Experience with the Central Violations Bureau, criminal procedures and the Violation Notice Tracking System;

(2) Using communication skills to resolve difficult situations and recommending new methods to resolve complex problems.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.