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The purpose of this position is to perform work involving the performance of routine and recurring assignments providing information technology (IT) customer support independently or in support of the work of a more senior specialist. The incumbent performs Cybersecurity roles and responsibilities outlined in the NICE Framework. The NICE Framework provides Work Role Descriptions associated with Work Roles and Cybersecurity Codes.
Learn more about this agency11/20/2024 to 11/29/2024
$45,752 - $86,750 per year
GS 5 - 9
No
Yes—as determined by the agency policy.
Occasional travel - You may be required to travel overnight away from home up to 5 nights per month. You must obtain a government charge card for travel purposes
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Permanent
Full-time - Overtime work may be required.
Competitive
9
No
No
No
MW-1543-MWRO-25-12611834-ST
819553100
Current or former competitive service federal employees.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Certain current or former term or temporary federal employees of a land or base management agency.
Special hiring authorities such as OPM Interchange Agreement, Former Public Land Corps, etc.
Knowledge of architectural methodologies used in the design and development of information systems, including the physical structure of a systems' integral operations and interactions with other systems.
Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide.
Knowledge of specifications, uses, and types of computers or computer related equipment.
Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Is thorough when performing work and conscientious about attending to detail.
Individuals must have IT-related experience demonstrating each of the four competencies listed below.
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
For GS-7 Superior Academic Achievement (SAA) qualifications:
Meet the criteria for Superior Academic Achievement (S.A.A.) as evidenced by one of the three following methods: I am in the upper third of my graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses in a field related to this position; OR I have a GPA 3.0 or higher out of a possible 4.0 computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum, or 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in my major field or the required courses in the major field completed during the final 2 years of the curriculum; OR I am a member in one of the national scholastic honor societies. You MUST provide the documentation to support S.A.A. criteria.
Examples of Experience and Education Combinations:
For GS-5
Have six (6) months of the GS-5 specialized experience described above (50% of the experience requirement) and 60 semester hours (90 quarter hours) of college study from an accredited institution (50% of the qualifying education) which included at least 12 semester hours (18 quarter hours) of related coursework as specified (50% of the related coursework required).
For GS-7
Have six (6) months of the GS-7 specialized experience described above (50% of the experience requirement), and one-half year (9 semester hours or 14 quarter hours) of directly related graduate level college study in an accredited institution (50% of the qualifying education).
For GS-9
Have six (6) months of the GS-9 specialized experience (50% of the experience requirement), and (27 semester hours or 41 quarter hours) of directly related graduate level college study in an accredited institution (50% of the qualifying education).
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR 575.102 is not eligible for a recruitment incentive.
A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.
The National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.You will be evaluated for this job based on how well you meet the qualifications above.
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.
Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
To preview the application questionnaire, click the following link:
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.
If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.
The following documents are required and must be submitted by 11:59 PM (EST) on 11/29/2024.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. The application process is as follows:
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/819553100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
The Department of the Interior (DOI) places a high value on diversity of experience and cultural perspectives and encourages applications from all interested eligible candidates. Diversity, equity, inclusion, and accessibility (DEIA) are fundamental principles that guide the Department and allow us to successfully achieve our mission.
Please visit find a park. Regions 3, 4, and 5 (U.S. National Park Service)
Omaha is in the Midwestern United States along the Missouri River, about 10 mi (15 km) north of the Platte River mouth. Omaha is home to four Fortune 500 companies: Berkshire Hathaway, Kiewit Corporation Mutual of Omaha, Union Pacific Corporation. Omaha weather has hot humid summers with July averages 76.7 °F (24.8 °C), and relatively frequent thunderstorms. Winter brings January daily average is 23.5 °F. Weather extremes to include wind/rain to major snowstorms. Housing is relatively affordable and good quality of homes are available. Education is available for both public and private, 2- and 4-year higher education institutions are accessible. Most notable attractions were Henry Doorly Zoo, Old Market area, old Union Station and Omaha Storm Chasers Minor league baseball club. Omaha does have a regional airport, and the closest International Airport is approximately 2.5 hours south towards Kansas City, MO. http://www.omahachamber.org/
See "Visit Omaha" for more details: https://www.visitomaha.com.
Point of contact is Cheryl Welch, cheryl_welch@nps.gov, 202-753-3071
