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The Chief Technology Officer in Federal Student Aid (FSA) will lead IT modernization efforts, cybersecurity operations, and implementation of emerging technologies to provide best-in-class customer experiences for America’s students, borrowers, and institutions of higher education. This position is a key leader at FSA, reporting to the Principal Deputy Chief Operating Officer, and is responsible for establishing vision and direction for the organization's technology portfolio.
Learn more about this agency10/04/2024 to 11/03/2024
$147,649 - $221,900 per year
Actual salary will be determined based on the location of selection.
AD 00
1 vacancy in the following location:
No
Yes—Telework eligible as determined by the agency policy.
Not required
Yes—According to agency policy.
Permanent
Full-time
Excepted
00 - Position is at full performance level.
Yes
Yes
Yes - OGE 450 required
FSA/EN1-2024-0004
812747700
This announcement is open to all U.S. citizens. This is an excepted service position. This position is not in the competitive service and grants no eligibility to move to the competitive service.
The Chief Technology Officer, AD-2210-00 (Senior Manager):
ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.
Please be sure that your resume includes detailed information to support that you meet the minimum qualification requirements and specialized experience statements as outlined below. Failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
MINIMUM QUALIFICATION REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the OPM Qualification Standards.
You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below.
AND
SPECIALIZED EXPERIENCE:
Specialized experience for the Senior Manager is demonstrated by performing one year of experience equivalent to the GS-15 equivalent in each of the following three (3) duties or work assignments:
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Credit will be given for all appropriate qualifying experience. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience.
Education cannot be substituted for experience for this position and grade level.
THIS ANNOUNCEMENT IS ESTABLISHED WITH MULTIPLE CUTOFF DATES. APPLICATIONS WILL BE REFERRED BASED ON RECEIPT OF APPLICATION AND ESTABLISHED CUTOFF DATES AS FOLLOWS:
10/19/2024
11/03/2024
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
Equal Employment Opportunity: We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, status as a parent, marital status, or political affiliation.
People with Disabilities: We are committed to expanding access to employment by hiring people with disabilities; providing reasonable accommodations for people with disabilities; and, identifying and removing barriers to work. Persons with disabilities, including disabled veterans, may apply for jobs filled either competitively (where qualified individuals compete with one another through a structured process), noncompetitively (where a qualified individual may be selected based on a special hiring authority), or through an excepted appointing authority for people with disabilities (i.e., Schedule A). If you require a reasonable accommodation for any part of the application process, please contact us (FSARecruiting@ed.gov). The decision on granting reasonable accommodation is made on a case-by-case basis. For more information, please visit: http://opm.gov/disability/PeopleWithDisabilities.asp
Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email Iwork@ed.gov to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email).
Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and subject to a pre-appointment investigation/background check.
Level of Risk and Sensitivity: Level of this position T5 and the sensitivity is Special Sensitive.
You will be evaluated for this job based on how well you meet the qualifications above.
We use a multi-step process to review and evaluate applicants:
1. Eligibility and Minimum Qualifications: Once the vacancy announcement closes, we will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you are outside of the area of consideration (i.e., who may apply) or your application is missing any required documents. You will be rated as not qualified if you do not possess the minimum qualification requirements.
2. Rating and Ranking: If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required competencies by comparing your submitted resume and documents against your responses to the assessment questionnaire. Your application may be referred to a subject matter expert or panel of subject matter experts for further evaluation. Based on the outcome of this evaluation, you will be placed into one of three categories: Best Qualified, Well Qualified, or Qualified. Best qualified candidates will be referred if all required supporting documentation has been provided. If your responses to the assessment questionnaire are not substantiated by your submitted resume, you may be eliminated from receiving further consideration.
Your qualifications will be evaluated based on your responses to the online assessments completed during the application process. You will be assessed on the following competencies (knowledge, skills, abilities and other characteristics): Your qualifications will be evaluated based on your responses to the online assessments completed during the application process. You will be assessed on the following Competencies (see The OPM Website for definitions):
Application of Veterans' Preference: Qualified veterans’ preference eligibles will be ranked ahead of qualified non-preference eligibles within each category for which they are qualified. Qualified veterans’ preference eligibles with a compensable service-connected disability of 10 percent or more (CPS and CP) will be placed at the top of the Best Qualified category, except in the case of scientific or professional positions at the GS-9 grade level or higher.
3. Referral and Selection: If you are found to be amongst the best qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.
If you require reasonable accommodation for any part of the interview process or written assessment or exercise, please inform the selecting official at the time of scheduling.
A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume (https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/)
1. At a minimum, your resume must indicate: job title(s) (include job series and grade, if federal); duties description; education; starting and ending dates (month and year); and either full-time or hours worked per week. If a part- time work schedule is reflected, the hours must be annotated to ensure proper crediting of specialized experience. If military or civilian, please include your rank and/or grade. We recommend using the USAJobs Resume Builder to ensure you do not miss any information; however, it is not required. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire.
2. Veteran's documentation: If you are claiming veterans' preference you must submit the Member 4 copy of your DD-214 stating disposition of discharge or character of service or other valid proof of eligibility (i.e., statement of service that shows service dates AND character of service) and/or any other required supporting documents (VA Letter). SF-15, the Application for 10-Point Veteran Preference and all documents indicated on the form as proof of type of preference; and/or Proof of Sole Survivorship Preference (e.g., certificate of death or 100% disability as a result of serving in the armed forces). http://www.opm.gov/staffingPortal/Vetguide.asp#VeteransEmploymentAct1998
Active Duty Service Members: You must submit a statement of discharge/certification of release or an official written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days from the date the announcement closes. Enlisted Record Briefs and military identification do NOT qualify as official documentation. If the appropriate information is not submitted to confirm the discharge status, dates of service, etc., you will not be considered for this job opportunity under Veteran Preference procedures. To gain access to your DD-214 online please visit http://www.archives.gov/veterans/military-service-records (http://www.archives.gov/veterans/military-service-records)
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov.
Step 2: If desired, create a resume using the USAJOBS resume builder. Ensure that your resume demonstrates your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiates your responses to the assessment questionnaire.
Click here for USAJobs Help with "How to create an application"
Step 3: Upload any required documents into your USAJOBS account (must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX)).
Step 4: Click "Apply Online" and follow the prompts to complete the assessment questionnaire and attach any required documents. Verify that uploaded documents from USAJOBS transfer into the agency's hiring system. You will have the opportunity to upload any additional required documents in the agency's hiring system. Click “Finish” to submit your application.
NOTE: You may update your application or required documents at any time while the announcement is open by logging into your USAJOBS account, clicking on "Application Status," clicking on the position title, clicking "Update Application,” and following the prompts.
In order to receive consideration for this position, you must submit your complete application, including all required documents, by 11:59 PM Eastern Time on the closing date of the vacancy announcement. If the vacancy announcement has an application limit, we recommend that you submit your complete application at the time of initial application. We will not accept any required documentation after the closing date of the vacancy announcement.
As an applicant, you may check your application status through your USAJOBS account at any time. We will also notify you via email of your application status at three key stages in the recruitment process.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/812747700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
Federal Student Aid (FSA) is Funding America's Future, One Student At A Time. Our vision is to be the most trusted and reliable source of student financial aid, information, and services in the nation. As a principal office of the U.S. Department of Education, FSA provides students and families financial assistance for higher education, and we promote the value of postsecondary education to society. We ensure that all eligible students and families can benefit from federal financial aid for education or training beyond high school. At the office of Federal Student Aid, our more than 1,400 employees help make college education possible for more than 10 million students each year. If you join us, you will be among a team of experts responsible for helping millions of students achieve their goals. Every part of our team—including operations, student aid delivery and servicing, vendor and contract management, and budgeting and cost control—plays an essential role in achieving our mission.
