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****Recruitment Incentive is authorized for highly qualified candidates.
05/16/2024 to 06/06/2024
$108,245 - $140,713 per year
GS 12
2 vacancies in the following locations:
No
Yes—as determined by the agency policy.
75% or less - You may be expected to travel for this position.
No
Permanent
Full-time
Excepted
14
No
No
DE-12419768-24-MK
791756600
As an FMCS Mediator, you will be responsible for promoting the development of sound and stable labor-management relationships by advocating for (a) the practice of collective bargaining, mediation, and arbitration, as well as for (b) the use of full-spectrum conflict management, prevention, and resolution services, in the private, public, and federal sectors.
ABOUT THE POSITION
Mediates labor-management disputes involving collective bargaining agreements in situations that range from a moderate degree of difficulty to those which are somewhat more complex due to their economic impact, the number and difficulty of issues involved, the existence of an actual work stoppage or the imminent threat of one, and/or a history of difficult labor-management relations. Performs research necessary to understand the dispute, the industry or field involved, the labor relations history of the parties, and all other pertinent facts or background information. Works with parties to develop an understanding of the issues involved, as well as their interests and positions. Utilizes factual information and analysis of the overall situation, as well as knowledge of the conflict management and prevention techniques, to determine an appropriate action or approach to be taken. Assists parties in dealing with the media on sensitive matters of public concern.
Identifies opportunities and responds to requests to mediate significant grievances arising during the term of a collective bargaining agreement. Helps parties resolve disputes that might otherwise present obstacles in future rounds of collective bargaining. Improves labor-management relationships through the process of resolving significant and/or backlogged grievances.
Provides relationship development training designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate. Conducts assessment of existing relationship and works with parties to develop and deliver customized training programs designed to enhance efficiency, productivity and job security. Effectively utilizes both in-person and web-based program delivery methods.
Mediates and/or facilitates discrimination claims, other workplace conflicts, and regulatory compliance cases. Identifies potential clients within their assigned service delivery area and advocates for the use of agency services.
Engages in education, outreach and advocacy activities to increase awareness of agency services and programs. Leverages creative approaches to identify and/or create opportunities to inform the public about agency services.
Provides full spectrum conflict management and prevention services as assessment dictates.
Demonstrates knowledge of current and creative approaches to help parties resolve disputes and manage conflict. Maintains up-to-date knowledge and awareness of major developments in the fields of labor-management relations, alternative dispute resolution, and conflict management and prevention. Stays apprised of developments involving specific industries, occupations, and bargaining issues, as well as new techniques, theories, practices, and technologies applicable to their work.
Demonstrates appropriate knowledge and skill across service delivery areas, both in person and using virtual platforms. Embraces the use of new technologies and electronic communications platforms to creatively and efficiently accomplish their work, including, but not limited to, research, scheduling meetings and conferences, training, and service delivery, including mediation, facilitation, and other activities, using virtual problem-solving platforms.
Effectively makes use of technology resources to accomplish the administrative functions of the position. Mediators are responsible for submitting factual and timely reports on any metrics established by the Service, including stakeholder contact information, case details and relevant updates, activity, and other work products, as appropriate.
Provide assistance to experienced mediators and participate in national projects designed to further their knowledge, capacity, and exposure to the programs and trainings offered by the Service.
Accepts and fulfills, or initiates where required, requests to partner and team with other mediators to achieve the highest quality service delivery across the full range of agency services.
Demonstrates an interest in, and an effort to learn and embrace, skills and approaches beyond those required for industrial relations work, thereby enabling agency mediators to provide "full spectrum" assistance to complex workplace engagements. This includes convening, assessment, reporting, mediation, facilitation, coaching (workplace, leadership, and group), training, education, and change management efforts.
This position does not have a positive education requirement.
You will be evaluated for this job based on how well you meet the qualifications above.
Following the closing date, responses to the Occupational Assessment Questionnaire and your application submitted will be reviewed to determine if you meet the qualifications for this position. If you indicate you meet the job qualifications for the announcement, but your resume and/or supporting documentation does not confirm your rating, you may be excluded from further consideration for this job.
Well-qualified candidates are those candidates that possess the required competencies as defined below, and who have submitted applications that clearly depict the specialized experience as required of this position.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Conflict Management, Conscientiousness/Initiative/Drive, Human Factors/Emotional Intelligence, Influencing/Negotiating, and Labor Relations.
ALL APPLICANTS SHOULD FURNISH THE FOLLOWING, AS SHOWN BELOW.
PLEASE READ THE FOLLOWING CAREFULLY AS FAILURE TO SUBMIT ALL REQUIRED FORMS OR INFORMATION MAY RESULT IN LOSS OF CONSIDERATION FOR THIS POSITION.
1. A current, complete resume (REQUIRED);
The following information must be contained in your resume:
a. full name, mailing address, day and evening phone numbers, email address;
b. work experience (job title, duties, employer's name, starting and ending dates, hours per week worked, and current salary);
c. job-related skills (e.g., other language skills, computer software/hardware skills).
2. Occupational Assessment Questionnaire (REQUIRED);
3. A copy of your last or latest SF-50, Notification of Personnel Action which depicts your title, grade/step, salary, work schedule, etc. (If applicable);
4. Veterans Preference Documentation - Mediator positions with the Federal Mediation and Conciliation Service (FMCS) are in the excepted service, therefore, there is no formal rating system for applying veterans' preference to mediator appointments. FMCS, however, considers veterans' preference a positive factor in the Mediator hiring process. If you are eligible for veterans' preference in hiring, you are encouraged to include that information in your application along with the supporting documentation, (e.g., SF15, DD214, Certificate of Release or Discharge from Active Duty, or other supporting documentation). (If applicable);
5. ICTAP/CTAP documentation - In order to receive special selection priority, ICTAP and CTAP eligibles must meet all eligibility and qualification requirements, be assessed and laced in the "Well Qualified" category, and submit appropriate documentary evidence, e.g., Reduction-In-Force (RIF) Notice, Certification of Expected Separation, SF-50 documenting separation by RIF, or a letter from OPM or your agency documenting your priority consideration (If applicable);
6. Professional References - Provide three (3) references. Include representatives from labor and management, labor neutrals, or others familiar with your work in labor relations or conflict resolution who are not current employees of FMCS. These references will only be contacted if we are prepared to make you a job offer.
PLEASE DO NOT SUBMIT UNREQUESTED DOCUMENTATION: Please DO NOT submit examples of work products, writing samples, letters of reference, pictures, or training certificates unless the vacancy announcement specifically asks for them; they will not be forwarded to the interview panel and/or selecting official.
To apply for this position, you must (1) complete the occupational questionnaire, click here to preview: https://apply.usastaffing.gov/ViewQuestionnaire/12419768; and (2) submit the documentation specified in the Resume.
If experiencing issues while applying via www.usajobs.gov, please contact the USAJOBS Help Center directly at https://www.usajobs.gov/Help/faq/application/documents/forms/#usajobs-contact-form.
Note: Before the designated closing date of the announcement, applicants are encouraged to contact the FMCS Office of Human Resources at (202) 606-5469 or FMCSRecruit@fmcs.gov with any questions or concerns regarding their application. The FMCS Office of Human Resources is unable to accept any additional documentation not submitted through USAJOBS.
It is your responsibility to ensure your responses, and appropriate documentation is entered, uploaded (i.e., resume) and submitted before the closing date.
The complete application package must be submitted by 11:59 PM (EST) on 06/06/2024 to receive consideration for that location(s). Applications submitted after 06/06/2024 or via mail/fax/email will not be accepted.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/791756600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
The Federal Mediation and Conciliation Service is a Federal agency which promotes the development of sound and stable labor management relationships; prevents or minimizes work stoppages by assisting labor and management to settle their disputes through mediation; advocates collective bargaining, mediation and voluntary arbitration as the preferred process for settling issues between employers and representatives of employees; develops the art, science and practice of conflict resolution; assists government agencies in the effective use of alternative dispute resolution through support, training, and the provision of neutrals; and fostering the establishment and maintenance of constructive processes to improve labor-management relationships, employment security and organizational effectiveness.
