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IT Specialist

Department of the Interior
Bureau of Reclamation
Lower Colorado Basin, Information Management and Technology Office, IT Infrastructure Group
This job announcement has closed

Summary

Reclamation is seeking a career professional looking for an opportunity to capitalize on their expertise as a IT Specialist. You can make a difference in the West by assisting in meeting increasing water demands while protecting the environment.

This position serves as an IT Specialist-Network Administration for the Lower Colorado Basin.

Duty Location: Boulder City, Nevada

Overview

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Hiring complete
Open & closing dates
05/03/2024 to 05/17/2024
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Salary
$88,756 to - $115,378 per year
Pay scale & grade
GS 12
Location
1 vacancy in the following location:
Boulder City, NV
Remote job
No
Telework eligible
Yes—as determined by the agency policy. Full Time Telework is not available for this position. This is not a Remote job.
Travel Required
Occasional travel - You may be expected to travel for this position. As required to meet agency needs.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
12
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
BOR-LCB-24-MP-12406128-TJ
Control number
789805500

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Duties

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This position is being advertised concurrently to the public under vacancy announcement BOR-LCB-24-DE-12406129-NW. Applicants interested in applying under both announcement numbers, must submit application packages for each job announcement.

-This position serves as an IT Specialist-Network Administration for the Lower Colorado Basin Region.

-This position is responsible for network systems that support critical mission systems throughout the LCB Region and will be a SME for the LCB Region Networks.

-Plans and carries out difficult and complex assignments in a variety of network systems administration areas to include interpreting IT policies, standards, and requirements and modifying and adapting existing methods and approaches.

-Performs a wide range and variety of complex IT issues, evaluating and recommending new or enhanced approaches, analyzing and recommending resolution of complex issues, and analyzes and provides cost-benefit analyses to decision-makers.

-Modifies, adapts, and/or refines broader guidelines to resolve specific complex and/or intricate issues and problems; and identifies and researches trends and patterns in order to develop new methods and criteria for network systems administration activities.

-Research options for problem resolution and recommendations.

-Presents in writing or orally to audiences within and external to the organization, identifying priorities and barriers to project accomplishment.

Requirements

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Conditions of employment

You must be a U.S. Citizen or U.S. National.
You must be suitable for federal employment, determined by a background investigation.
You must submit a resume and supporting documentation (see Required Documents).
You must submit eligibility documents for veterans consideration (see Required Documents).
You must meet any minimum education and/or experience requirements (see Qualifications).
You must maintain a valid State Driver's License at all times as the position requires operation of government vehicles on government and public roads. Failure to maintain a valid State Driver's License at all times will result in removal from the position.

Who May Apply:

  • 30% or More Disabled Veterans
  • Bureau of Reclamation Employees (Competitive)
  • Bureau of Reclamation Employees (Non-Competitive)
  • Career Transition Assistance Plan (CTAP)
  • Department of the Interior Employees (Competitive)
  • Department of the Interior Employees (Non-Competitive)
  • Federal Employees (Competitive Transfer)
  • Federal Employees (Non-Competitive Transfer)
  • Former Federal Employees (Competitive Reinstatement)
  • Former Federal Employees (Non-Competitive Reinstatement)
  • Individuals with Disabilities (Schedule A)
  • Interagency Career Transition Assistance Plan (ICTAP)
  • Land Management Workforce Flexibility Act (LMWFA)
  • Military Spouses
  • Miscellaneous Appointing Authorities
  • Veterans Employment Opportunities Act (VEOA)

Qualifications

In order to be rated as qualified for this position, the HR Office must be able to determine that you meet the specialized experience requirement - this information must be clearly supported in the resume.

GS-12: To qualify at the GS-12, your resume must reflect one year of full time experience equivalent in difficulty and complexity to at least the GS-11 level in federal service (gained through federal or public experience) working with 1) Network configuration (VLANs, routing protocols, IP addressing); 2) Network security (ACLs, firewalls, patching, standards, audits); 3) Network troubleshooting (tools, analyzing, physical cabling experience); and 4)Network design (projects, upgrades, planning, architecture). This experience must have been gained while working and following policies in a corporate or government enterprise level organization.

In addition to meeting the required specialized experience, candidates must have IT-related experience demonstrating each of the four competencies listed below.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Your resume will be screened on your attention to detail. Be sure to read the resume requirements listed in this vacancy announcement.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

You must be clear when describing your experience, Human Resources may not make assumptions in determining qualifications. If your resume does not clearly reflect all of the above experience, your application will be marked as ineligible.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-In-Grade: Current career or career-conditional employees of the Federal government, or former career or career-conditional employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower-grade, with few exceptions outlined in 5 CFR 300.603(b). Applicants eligible under the Land Management Workforce Flexibility Act (LMWFA) are not required to meet time-in-grade restrictions in order to be considered.

You must meet all Eligibility and Qualification requirements, including time-in-grade restrictions and any selective placement factors if applicable, by 05/17/2024.

Education

This position does not allow substituting education for experience.

Additional information

Driver's License/History: Operation of a Government vehicle is required; therefore, you must possess a valid state driver's license. If selected for this position, a driving history records check is required.

Probationary Period: You may be required to serve an initial probationary period.

Telework: Reclamation has determined that the duties of this position are suitable for telework and you may be allowed to telework with supervisory approval. Current Reclamation policy requires non-supervisory employees to report to the official duty station a minimum of 40 hours every pay-period (2 weeks). Full time telework or remote work is not available for this position

Recruitment/Relocation Incentives: If otherwise eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: Recruitment Incentive or Relocation Incentive

E-Verify: DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including applicant rights and responsibilities, please visit https://www.e-verify.gov/

Background Investigation: This position is designated as a MODERATE RISK Public Trust position. It requires a fully completed and favorably adjudicated Public Trust Suitability Background Investigation (T2S or T2RS or equivalent) that is current (within the last 5 years). This is a condition of employment.

Selective Service Registration: Male applicants born after December 31, 1959 must certify registration with the Selective Service System or that the applicant is exempt from having to do so under the Selective Service Law. Go to: https://www.sss.gov

Relocation: Relocation expenses will not be paid by the Government. Any travel, transportation and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.

Bargaining Unit Position: This is a bargaining unit position represented by a Union.

Additional vacancies may be filled using this job announcement.

Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies with the same occupational series, grade, full performance level and in the same geographic location(s). Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. You may choose to opt in of having your information shared with other agencies when applying for this position. If an agency requests a copy of a certificate you are on, you will be notified.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide to the application questionnaire, and the result of the additional assessments required for this position. You will be assessed on the following Competencies (knowledge, skills, abilities, and other characteristics):

  • Customer Service
  • Network Management
  • Problem Solving
  • Written Communication

These assessments measure the critical competencies listed above that are required to successfully perform the job.
The application questionnaire can be previewed here: https://apply.usastaffing.gov/ViewQuestionnaire/12406128

Your answers will be verified against information provided in your resume. Your resume must clearly support the responses to all the questions by addressing experience, education, and/or training relevant to this position. You must make a fair and accurate assessment of your qualifications. If a determination is made that you have rated yourself higher than what is apparent in the description of your experience, competencies, skills, and/or education/training (or that your resume/application is incomplete), you could be rated ineligible, or your score could be lowered.

For evaluating the quality of candidates for referral to the selecting official, a three-phased process will be used.

Phase 1: Applicant resumes will be reviewed by Human Resources to ensure they meet the basic qualification requirements (see definition of specialized experience). If applicants meet basic qualifications, they will continue on to the second phase and will be given an interim score based on the application questionnaire, which will take the applicant approximately 40 minutes to complete when initially applying.

Phase 2: Candidates who pass the first phase will have their resumes forwarded to Subject Matter Expert (SME) for a resume review. The SMEs will review each resume and assign a score based on the competencies. Applicant's resumes will be evaluated on the following Competencies: Network Management, Customer Service, Problem Solving, Written Communication

Phase 3: Candidates will be given a final score which combines the scores from the first and second phases. Those candidates who score as best qualified will be referred to the selecting official for consideration.

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