This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/682834300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
The Management and Program Analyst provides support to the Primary Care Service at a VA Medical Center or Community Based Outpatient Clinics (CBOCs) within the Veterans Integrated Service Network (VISN) 15. The primary responsibility of the position is serving as the principal facility coordinator (PFC) of the Patient Centered Management Module (PCMM) and Newly Enrolled Appointment Requested (NEAR) Coordinator for all Patient Aligned Care Teams (PACT) within Primary Care Service.
Learn more about this agency10/12/2022 to 11/01/2022
$44,740 - $71,146 per year
GS 7 - 9
No
No
Not required
No
Permanent
Full-time
Competitive
9
No
No
CBSS-11685243-23-JE
682834300
Current or former competitive service federal employees.
Current excepted service federal employees.
This vacancy announcement is open to VA-Wide and All Status Eligible; however, first area of consideration will be given to current permanent employees of the John J. Pershing VAMC, second consideration will be given to current permanent VISN 15 & VA-Nationwide employees and finally, the third area of consideration will be given to all other status eligible candidates to include Veterans. Current, permanent VA employees must submit their most recent, NON-AWARD SF-50 to be considered.
MAJOR DUTIES AND RESPONSIBILITIES
GS-07 level, assignments are designed to prepare the incumbent to perform the duties and responsibilities in the target position of Management and Program Analyst, GS-0343-09. At this level, the employee plans and carries out routine work, making minor adaptations to procedures and accepted practices, and handling unexpected conditions arising in the normal course of the work but the level of knowledge required is less that what is required at the GS-09 level.
Program Management/Oversight (65%)
The PCMM is a complex, nationally implemented, stand-alone computer program that is designed to monitor and manage patients and staff in primary care, mental health, and home-based primary care services throughout the VA system.
The PCMM Principal Facility Coordinator (PFC) is the facility's designated staff member who manages and maintains the access, data entry, and accuracy of the PCMM.
Establishes and manages the PCMM PACT position set up, staff and FTE assignment, as well as patient assignments to clinics.
Meets regularly with facility Primary Care leadership and group practice managers to review provider panel management data to ensure patient assignments are made according to the current accessibility of the clinics and patient wait times, including access for face-to-face and telephone care.
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Serves as the facility's technical expert for PCMM with the ability to troubleshoot and resolve user issues. In addition, oversees activities performed by PCMM Web application users performing in depth quality assurance.
NEAR
Serves as the facility Newly Enrolled Appointment Requested (NEAR) Coordinator managing the NEAR List and process; provides training on NEAR process flows. Works closely with NEAR team members to appoint new enrollee appointment requests in accordance with VHA Directive 1230. Facilitates a warm transfer from enrollment to the NEAR schedulers for eligible Veteran walk-in enrollments who desire an appointment before leaving the facility.
Serves as the Primary Care Automated Data Processing Application Coordinator (ADPAC) and is responsible for completing and assisting with system access requests through ePas. Trains new users on their system access packages in VISTA and using the various function keys to ensure reports are ran and access to appointment management is available.
Serves as the Light Electronic Action Framework (LEAF) database administrator for the Primary Care Service.
Data Analysis (25%)
Ensures accuracy of PCMM through analysis and evaluation to ensure compliance with VHA PCMM and PACT policies, guidelines, and business rules. Develops, designs, and completes reports related to PCMM Web, PC and MH; utilizes the data to analyze and evaluate the performance, effectiveness, and efficiency of the PCMM Web. This responsibility is complicated by continually changing programmatic goals and strategic priorities. If data sources or reports do not exist, the incumbent collaborates with OI&T, Clinical Applications, and other Services to develop databases tailored to PCMM Web, PC, and MH.
Responsible for interpreting and analyzing applicable Primary Care PACT PCMM, Home Based Primary Care (HBPC) PCMM, Behavioral Health (BH) PCMM, Transition & Care Management (TCM)Team PCMM, Community Care/Primary Care & Specialty Care Service PCMM, State Veterans Homes PCMM and Traveling Veterans Coordinator (TVC) PCMM data to compile regular patient centered panel reports which includes information regarding the capacity of all primary care providers' panels and patient centered care panels.
Training (10%)
Identifies and determines training priorities as they relate to PCMM Web, PACT, or any other areas of responsibility. Incumbent facilitates courses or presentations related to all aspects of PCMM Web and PACT. Gathers information to determine training needs, analyzes information obtained, and submits recommendations to supervisor.
Training may be individualized or conducted in classroom or other group-settings. Develops guidelines, instructional methods, materials, etc., and new or improved applications of educational technology to training programs. Develops and/or modifies procedures, courses, training guides and plans as appropriate to effectively meet the training needs.
Participates in PCMM training activities and in national and/or VISN PCMM conference calls and discussions as needed.
Performs other duties as assigned.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday - Friday 8:00am-4:30pm
Telework: Adhoc Telework Only as Needed
Virtual: This is not a virtual position.
Position Description/PD#: Management and Program Analyst (PCMM)/PD098360
Financial Disclosure Report: Not required
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/01/2022 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11685243.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/682834300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
OUR MISSION: To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?
The VA's "Fourth Mission" is to improve the Nation's preparedness for response to war, terrorism, national emergencies, and natural disasters by developing plans and taking actions to ensure continued service to Veterans, as well as to support national, state and local emergency management, public health, safety and Homeland Security efforts. To accomplish the fourth mission, all VHA staff may be required to participate in alternative assignments during a national or local disaster.
The John J. Pershing VA Medical Center is in the active and thriving community of Poplar Bluff, Missouri, the "Gateway to the Ozarks." Poplar Bluff has a population of 17,000, and cost of living in the area is among the lowest in the country. We are within a two-hour drive of several large cities and have a small airport. The area is quite scenic and outdoor recreational opportunities abound in nearby national and state parks and forests. Come, join our team!