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If you do not meet one of these categories, you may apply under the concurrently advertised vacancy announcement: OSERS-2018-0004 which is open to all United States Citizens.
This position is located in the Department of Education (ED), Office of Special Education and Rehabilitative Services (OSERS), Rehabilitation Services Administration (RSA), Training and Service Program Division (TSPD), Service Programs Unit (SPU). RSA is responsible for convening and conducting arbitration panels under the Randolph-Sheppard Act under 20 U.S .C. §107 et seq. Section 107d-1 of the Randolph-Sheppard Act outlines the procedures that must be followed by ED in support of the arbitration process, including grievances of licensees who are blind, State agency requests for full evidentiary hearings, State hearings and arbitration, noncompliance by Federal departments and agencies, complaints by State licensing agencies (SLA), and Federal arbitration.
07/20/2018 to 08/03/2018
$96,970 - $126,062 per year
GS 13
Not required
No
Permanent
Full-time - Full time
13
No
OSERS-2018-0005
505654600
The incumbent serves as a Conflict Resolution Specialist and will be responsible for convening settlement negotiations with the parties involved in the dispute in an attempt to resolve the situation before it moves to arbitration. In addition to serving as the conflict resolution specialist for the Randolph-Sheppard team, this individual will also participate in team reviews of proposed rules submitted to RSA by state licensing agencies for approval, participate in the monitoring of state Randolph-Sheppard programs, provide technical assistance and participate in conferences related to the Randolph-Sheppard program.
Conflict Resolution Job Functions:
You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.
If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
OR
Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
AND
Specialized Experience for the GS-13
One year of experience equivalent to the GS-12 performing all three (3) of the following duties or work assignments:
Knowledge, Skills, and Abilities (KSAs)
The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).
1. Knowledge of the laws and regulations governing the Randolph-Sheppard program and the organization and administration of State vocational rehabilitation programs for persons who are blind and visually impaired.
2. Knowledge of business enterprise programs for persons who are blind and visually impaired, Federal, State and local health and safety standards and National cafeteria and other business groups
3. Knowledge of evaluation techniques and methods used to assess and evaluate the quality and effectiveness of the program.
4. Knowledge of the arbitration process and ability to gather, assemble, consolidate and analyze facts, draw conclusions and devise solutions to complex problems and orally communicate controversial and complex information through formal and informal presentations.
Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email Iwork@ed.gov to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email).
Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.
Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.
Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures.
Financial Disclosure: This position does not require a financial disclosure.
Telework: This position is telework eligible.
Bargaining Unit: This position is not included in the bargaining unit.
Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.
INCLUDE ANY OTHER SPECIAL CONDITIONS OF EMPLOYMENT OR WORKING CONDITIONS (e.g., required tour of duty, extensive travel requirements, expected overtime, etc.)
You will be evaluated for this job based on how well you meet the qualifications above.
We use a multi-step process to review and evaluate applicants:
1. Eligibility and Minimum Qualifications
Once the vacancy announcement closes, we will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you are outside of the area of consideration (i.e., who may apply) or your application is missing any required documents. You will be rated as not qualified if you do not possess the minimum qualification requirements.
2. Rating and Ranking
If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required KSAs by comparing your submitted resume and documents against your responses to the occupational questionnaire. (The occupational questionnaire is the list of questions in the automated system that you will have an opportunity to answer once you apply for the position).
Based on the outcome of this evaluation, you will be assigned a numerical score (out of 100 possible). If your responses to the occupational questionnaire are not substantiated by your submitted resume, you may be eliminated from receiving further consideration.
3. Referral and Selection
If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.
To preview questions please click here.
You must submit (REQUIRED FOR ALL APPLICANTS):
• A resume demonstrating your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiating your responses to the occupational questionnaire.
• Certification of XXX.
If you are qualifying based on education, you must also submit:
• Transcripts showing course titles, number of credits, and dates of completion. You may submit unofficial transcripts as part of your application; however, if you are selected, you will be required to submit official transcripts prior to appointment.
If you are a current or former federal employee (including current U.S. Department of Education employees), you must also submit:
• A Notification of Personnel Action (SF-50), which demonstrates your competitive status eligibility. To verify your eligibility, we will review your SF-50 to determine your tenure (block 24) and position occupied (block 34). Examples of sufficient SF-50s include appointments, promotions, within-grade increases, and pay adjustments.
If you currently hold or previously held a federal position at or above the highest grade of this position or you have/had promotion potential at or above the highest grade of this position, you must also submit an SF-50 documenting your highest grade level held or promotion potential. Examples of sufficient SF-50s include appointments and promotions.
• A Copy of your Performance Appraisal and Awards, as applicable. Your performance appraisal and awards are requested to further assess the quality of your experience should your application be referred to the selecting official.
If you are claiming eligibility under the Veterans Employment Opportunities Act (VEOA), you must submit:
• A copy of your DD-214 that shows active service and character of discharge, member copy 4 (Separated Members only); OR
• A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR
• The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference.
If you are claiming selection priority under Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP), please visit:
CTAP: http://www.ed.gov/about/jobs/open/edhires/ctap.html
ICTAP: http://www.ed.gov/about/jobs/open/edhires/ictap.html
If you are claiming eligibility under any Special Hiring Authority, you must submit:
• Adequate proof of your eligibility (e.g., Documentation of noncompetitive eligibility as a returned Peace Corps Volunteer, Documentation of noncompetitive eligibility for employment under Schedule A as a person with severe physical disabilities, psychiatric disabilities, and intellectual disabilities.)
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov.
Step 2: Create a resume using the USAJOBS resume builder. Ensure that your resume demonstrates your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiates your responses to the occupational questionnaire.
Step 3: Upload any required documents into your USAJOBS account (must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX)).
Step 4: Click "Apply Online" and follow the prompts to complete the occupational questionnaire and attach any required documents. Verify that uploaded documents from USAJOBS transfer into the agency's hiring system. You will have the opportunity to upload any additional required documents in the agency's hiring system. Click “Finish” to submit your application.
NOTE: You may update your application or required documents at any time while the announcement is open by logging into your USAJOBS account, clicking on "Application Status," clicking on the position title, clicking "Update Application,” and following the prompts.
In order to receive consideration for this position, you must submit your complete application, including all required documents, by 11:59 PM Eastern Time on the closing date of the vacancy announcement. If the vacancy announcement has an application limit, we recommend that you submit your complete application at the time of initial application. We will not accept any required documentation after the closing date of the vacancy announcement.
As an applicant, you may check your application status through your USAJOBS account at any time. We will also notify you via email of your application status at three key stages in the recruitment process.
1. Once the vacancy announcement closes, we will inform you that your application has been received.
2. After we review your submitted resume and supporting documentation, we will inform you if you are eligible and qualified, if your application was referred to a subject matter expert or panel of subject matter experts for further evaluation, and if you were amongst the most highly qualified candidates referred to the selecting official.
3. Finally, we will inform you of your final disposition for this announcement (e.g., if/when a selection is made, if/when the announcement is cancelled).
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/505654600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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