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As a Client Communication Specialist, you will assist higher level Client Managers on select portions of tasks and projects. The incumbent works under close supervision and guidance and assists in planning, developing and executing a variety of communications projects, which are mostly procedural, smaller scale or limited in scope and complexity. The assignments consist of learning the scope and foundation of GSA communications, program activities, policies, procedures, objectives, and processes.
This position is located in the Office of Strategic Communication (OSC), in Washington, D.C.
The Office of Strategic Communicationsis responsible for being a strategic partner to GSA's organizations and help to achieve the agency's highest priorities through effective and continuously improved communication; and uses unique and fully integrated tactics to meet specific business needs.
GSA has been repeatedly named as one of the 'Best Places to Work' in the Federal Government'. LEARN MORE about why you should choose GSA.
You will have access to many benefits including:
02/07/2018 to 02/21/2018
$56,233 - $88,450 per year
GS 09 - 11
Not required
No
Permanent
Full-time
11
No
1800235SODE
490800100
As a Client Communications Specialist, you will perform the following duties:
Develops relationships and partnerships with assigned clients. Serves as a liaison between the client and Office of Strategic Communication to provide strategic advice and direction regarding the client's communications needs. Establishes and maintains a close effective working relationship with designated OSC clients, including attending senior meetings, staffing principles. Coordinates communications activities, across the Office of Strategic Communication teams for assigned client(s); develops an understanding of the clients’ business and business needs; creates a comprehensive communications program for clients that includes a defined plan. Applies qualitative and/or quantitative methods to assess and improve the effectiveness and management of GSA written communication initiatives, processes and systems. Serves as a consultant to OSC management and administrative staff on matters relating to the preparation, review, transmittal of communications material; establishes and monitors products to ensure consistency in format and adherence to the applicable writing style and tone. Writes scripts, speeches, talking points and other formal presentation material on behalf of clients. Writes, edits and distributes written materials covering GSA and/or client programs, meetings and scheduled events; drafts, prepares, edits and/or consolidates written material and supporting visual presentation materials, etc, required for meetings and conferences; prepares or edits informational and educational material such as newsletters, handbooks, brochures, web content and other publications; researches background data and interviews sources to write material for newsletters and websites.
If selected, you must meet the following conditions:
Bargaining Unit status: NFFE
If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants.
Relocation-related expenses are not approved and will be your responsibility.
Additional vacancies may be filled from this announcement as needed; through other means; or not at all.
All the information you provide will be verified by a review of the work experience and/or education as shown on your application forms, by checking references and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you, or for firing you after you begin work.
You will be evaluated for this job based on how well you meet the qualifications above.
We will use a method called Category Rating to assess your application. Here’s how it will work:
You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities:
GS-09
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
If you are claiming veterans’ preference:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the Announcement. Errors or omissions may result in your not being considered for this vacancy. You can modify/complete your application any time before the vacancy date/time deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, read the Apply for a GSA Job on the GSA website.
To begin, click the Apply Online button on the vacancy announcement.
After the closing date/deadline:
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/490800100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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