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The Federal Emergency Management Agency (FEMA) of the Department of Homeland Security is seeking a limited number of applicants for temporary, full time jobs in Caguas, Puerto Rico. All candidates should possess strong computer, communication, interpersonal, and customer service skills. Eighteen years of age and US Citizenship required. Selected candidates will be required to complete a background investigation which includes fingerprinting. FEMA is an Equal Opportunity Employer. Salaries are comparable to local pay rates.
FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.
08/25/2017 to 08/28/2017
$11 - $11 per hour
AD 00
Seasonal - Not to exceed 120 days with possibility of extension
Full-time - Local Hire - Full Time - Temporary
00
No
FEMA-17-NPSC-PR-LH
478055900
In this position, you will serve as a call center Customer Representative; as such completes the initial disaster assistance registration procedure: processes a variety of claims or requests for disaster assistance; and/or provides various types of information regarding available programs to people applying for disaster assistance by telephone after a Presidentially-declared disaster.
Typical work assignments include:
To qualify for this position, you must possess the following:
You will be evaluated for this job based on how well you meet the qualifications above.
To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. If you are qualified, you may be referred to a hiring manager for further consideration and possible interview.
We recommend that you preview the online questions for this announcement before you start the application process.
To preview questions please click here.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS, take the online questionnaire, and submit the required documents. See Required Documents section for more detail. We strongly encourage you to apply online. If you cannot apply online or do not have access to the internet (e.g., applicant experiencing documented system issues, applicant does not have access to the internet, etc.), you may be able to submit a paper application and the required forms. To do so, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of this announcement.
Once you submit your application, we will assess your experience and training, identify the qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We expect to make tentative job offers within 30 days after the deadline for applications.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders. interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Applying to this announcement certifies that you give permission to share your application with others in DHS for similar positions
For more information on applying for Federal employment, please click here.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/478055900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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