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NOTE: This position is being advertised concurrently under Delegating Examining Unit procedures. If you wish to be considered under competitive procedures, or if you do not meet the area of consideration for this announcement, you may also apply to Job Announcement number: JD10041456CMD. Opens: 8/24/17 Closes: 8/30/17
Who May Apply: Applications will be accepted from current and former competitive service Federal employees, and people eligible under special hiring authorities such as the Veterans Employment Opportunity Act (VEOA), Veterans Recruitment Appointment (VRA), Disabilities Program, etc.
Whether you are new to the Federal Government or an experienced professional seeking a career change, you can make history at the National Archives. Our dedicated staff works across a variety of career fields to safeguard the records of the Federal Government - more than 10 billion of them.
In this position, you will serve as an Archives Technician in the Call Center with the Military Personnel Records, National Personnel Records Center (NPRC). The Call Center provides "World Class" customer service and is tasked with continually improving the responsiveness and quality of service provided to the customer. As a member of the Call Center, you will utilize your technical expertise related to military and civilian records for the benefit of veterans, employees and their families, the military services and Federal, state, and local agencies.
Visit our Employee Gallery at www.archives.gov/careers to see the kinds of dynamic projects our staff are undertaking. If you want a career where you can see the difference your work makes, then join the National Archives!
For more information, visit: https://www.archives.gov/st-louis/military-personnel
08/24/2017 to 09/08/2017
$29,553 - $38,414 per year
GS 4
Many vacancies in the following location:
Not required
No
Permanent
Full-Time
6
No
JD10041794GHM
477844400
This position is be filled at the developmental level, at the full performance level you will perform the following duties:
Call Center members respond to a variety of types of requests for information regarding military and civil service.
Qualifications by Closing Date: You must meet all qualification requirements by the closing date of the announcement. Please note that qualifications will be subject to verification.
Probationary Period: You will be required to serve a one-year probationary period.
GS-04: Candidates must have had one (1) year of general experience. General Experience is progressively responsible clerical, office, or other work which shows that you have the ability to obtain the particular knowledge and skills needed to perform the duties of the position to be filled.
Education may be substituted for experience: GS-04- Successful completion of two years of education above the high school level, OR an associate degree from an accredited institution. If qualifying based on education, transcripts must be provided.
Combination of Experience and Education: You may use a combination of your post-high school education from an accredited educational institution and experience to meet the total experience requirements of the GS-04 level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
For further information, please refer to the Office of Personnel Management's Operating Manual for Qualification Standards for General Schedule Positions at http://www.opm.gov/qualifications/Standards/group-stds/gs-cler.asp.?
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Bargaining Unit: This position is in the AFGE bargaining unit.
Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.?
Veterans' Preference: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214. Certificate of Release of Discharge from Active Duty or other proof of eligibility (The Member 4 copy of your DD-214 or other copies that indicate character of discharge is preferable). If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference", plus the proof required by that form. For more information on veterans' preference, see Veterans' Information Page, USAJOBS - Veterans.
Schedule A Hiring/appointing Authority: This is a special hiring authority under 5 CFR § 213.3102 (u) that covers applicants with cognitive developmental disabilities, severe physical disabilities, or psychiatric disabilities. In order to be considered under this special hiring authority applicants need to provide proof of disability and job readiness certification. The proof of disability and job readiness certification can be provided by the following: 1) a statement or letter from a licensed physician or medical professional issued on their office letterhead; 2) statement, record or letter from a Federal government agency that issues or provides disability benefits; 3) statement, record or letter from a State Vocational Rehabilitation Agency counselor; or 4) certification from a licensed private Vocational Rehabilitation or other Counselor that issues or provides disability benefits. For additional information regarding Schedule A appointment eligibility visit: http://Persons with Disabilities - Schedule A
Interagency Career Transition Assistance Program (ICTAP) or the Agency Career Transition Assistance Program (CTAP): If you are a displaced Federal employee, you may be eligible under the ICTAP or CTAP guidelines to apply for special selection consideration. You must meet minimum qualifications, including selective factors, experience, and education requirements (if applicable), and be rated well-qualified for the position (i.e., receive a score of 85 or above based on your responses to the Occupational Questionnaire). You must provide a copy of your written notification of ICTAP or CTAP eligibility or a copy of your separation personnel action form with your application or an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. For more information, visit:
http://www.opm.gov/rif/employee_guides/career_transition.asp
Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
- Persons with Disabilities-Schedule A
- Special Hiring Authorities for Veterans
- Special Hiring Authority for Certain Military Spouses
- Other Special Appointment Authorities
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
To apply for this position, you must submit a complete Application Package which includes:
1. Resume - Relevant work experience must include: Job title, duties, hours worked per week, starting and ending dates of employment (month and year), and salary.
2. Responses to Assessment Questionnaire.
3. Copies of two SF-50s: most recent non-award SF 50 (e.g., appointment); one to determine status and one SF 50 that can be used for Time-In-Grade review (e.g., WRI or Promotion).
4. Most recent or latest performance appraisal showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. Do not submit a Performance Plan or Mid Year Review that does not include this information.
Other supporting documents:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the 09/08/2017 of the announcement to receive consideration.
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. A final job offer for this position is typically made within 40 days after the closing date of the announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/477844400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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