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About the position:
This position is located at the Information, Ticket & Travel (ITT) office, Building 485/486 with the 35th Force Support Squadron.
The incumbent is responsible for assisting patrons by providing information concerning leisure activities, selling tickets, making reservations, and arranging for special accommodations required for tours, sporting events, theaters, and special events.
06/30/2020 to 07/14/2020
$10 - $10 per hour
NF 2
No
Not required
No
Intermittent
Intermittent
Competitive
None
No
No
9T-20-019
557776300
Please see the "Who May Apply" section under the Qualifications section.
This is a flexible category position; guaranteed 0 hours per week, but may work up to 40 hours a week (depending on the needs of the facility).
Provides full assistance to individuals or groups planning travel including commercial transportation, hotel reservations, and other local services or information. Provides information to patrons on tour itineraries, train, bus, ferry schedules, train passes, boat cruises, camping locations, ski resorts, recreational parks, sight-seeing tours, shopping excursions, festivals, fairs, and cultural information. Ensures that fees are collected, receipts are issued and maintained, revenue is accurate and appropriately processed. Operates appropriate travel reservation terminal and equipment. Coordinates tour guides/escorts for tours. Prepares all materials needed for drivers, tour guides, and escorts for assigned trips. May occasionally perform escort duties. Maintains proper inventory levels on brochures, maps, flyers for customer availability. Requests toll pass tickets. Prepares month end fuel reports. Advertises tours on AFN Radio and assists in maintaining the ITT social media sites. Also, sells in-house international tours, commercial air and ground transportation, hotel accommodations, car rental, and vacation packages via internet e-ticketing process. Completes all necessary phone calls and forms for booking reservations and ensure that the customers are advised od all pertinent information and procedures. Performs related administrative support duties. Provides translation services for customers with individual travel plans. May work an uncommon tour of duty to include days, nights, weekends, and holidays.
If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/10708259
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 07/14/2020 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.
It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .
To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/557776300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF).
Misawa Air Base is located approximately 400 miles north of Tokyo, adjacent to Misawa City in Aomori Prefecture in Tohoku, which has a population of approximately 42,000 people. There are about 3,500 U.S. military personnel assigned to Misawa, along with 300 U.S. civilian employees and more than 1,000 local national employees.
Misawa Air Base is unique in that it's the only combined, joint service installation in the western Pacific. Units represented are the U.S. Air Force, U.S. Navy, U.S. Army as well as the Japan Air Self-Defense Force, or JASDF.
What is NAF Employment?
NAF employment is considered federal employment. It is, however, different from federal civil service employment because the monies used to pay the salaries of NAF employees come from a different source. Civil service positions are paid for by money appropriated by Congress. NAF money, on the other hand, is self-generated by Air Force clubs, bowling centers, golf courses, and other activities that use NAF employees.
We have two types of NAF positions: "flexible" and "regular." Flexible employees have work schedules that depend on the needs of the activity. These employees may work a minimum of zero hours to a maximum of 40 hours per week, and do not receive benefits. Regular employees work between 20 and 40 hours a week depending on position requirements, and are entitled to receive benefits
