This job announcement has closed

The Department of the Interior has a multifaceted mission that combines natural resource protection, recreation, natural resource use, services to communities and individuals, and biological and earth sciences. We are seeking individuals who share a passion for our country's most valuable resources and a commitment to obtaining, training, and retaining a highly skilled and diverse workforce needed to accomplish our exciting and challenging mission.

Learn more about this agency

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Reviewing applications

Open & closing dates

01/31/2020 to 03/02/2020
Salary

$156,973 - $197,300 per year
Pay scale & grade

ES 00
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Location

1 vacancy in the following location:
- Washington, DC
Telework eligible

No
Travel Required

25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed

Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type

Permanent
Work schedule

Full-Time
Service

Senior Executive
Promotion potential

None
Job family (Series)
- 0340 Program Management
Supervisory status

Yes
Security clearance

Confidential
Drug test

No
Position sensitivity and risk

Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
- Credentialing
- Suitability/Fitness
Announcement number

WO-1614-SESO-20-10704977-ST
Control number

557426800

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MAJOR DUTIES:

The Associate Director, Business Services directs all Business Service Programs for the NPS which is composed of over 415 offices, field areas, park units and program centers, and the Washington Area Service Office (WASO) with 10 separate directorates. The Associate Director, Business Services exercises executive oversight and direction for the Commercial Services, including Concessions and Leasing, Recreation Fees, Procurement, Financial Assistance and Charge Card programs. The Business and Administrative functions directed cover the entire spectrum of NPS operations and have significant impact on the efficiency, effectiveness and productivity of the service. Programs developed and managed support the strategic goals of workforce knowledge, organizational accountability, modernization, functional integration and providing customer value. Customers and partners include a myriad of Federal organizations that are engaged in extremely sensitive and complex activities. NPS programs comprise over 415 natural, recreational, historic, and cultural park units, which receive over 270 million visits annually. These programs are of great public interest.

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Conditions of Employment

U.S. Citizenship required.
You must be able to obtain/maintain a Secret clearance
Males must meet Selective Service Registration Act requirement.
You will be required to travel 25% or more.
SES does not have Veteran's Preference.
Individuals selected for an SES position are subject to reassignment.
You must complete a one year probationary period as a newly selected SES, unless you have served the required SES probationary period in a previous SES position.
The Department of the Interior structures its SES positions into categories to determine the minimum pay for each position. This is a Category 4 position; the minimum pay for this position is $ 156,973.00. Pay is set based on consideration of the selectee's current salary and other factors.

Qualifications

We are looking for an individual with a proven track record of working with executive teams, who possesses strong communication and interpersonal skills, has an understanding of, and experience in, Commercial Services, including Concessions and Leasing, Recreation Fees, Procurement, Financial Assistance and Charge Card programs. Additionally the incumbent should have successfully managed a large, geographically dispersed organization, and has attracted and retained a highly skilled and diverse workforce.

You must clearly show that you possess the experience, knowledge, skills and ability to perform the duties of an executive. To be considered for this position, applicants must address each of the Technical Qualifications (TQs) and Executive Core Qualifications (ECQs) listed below, unless you are currently serving under a career Senior Executive Service appointment, are eligible for reinstatement into the Senior Executive Service, or have successfully completed a Senior Executive Service Candidate Development Program (SES CDP) approved by OPM, then you only need to submit a narrative statement covering each of the Technical Qualifications listed below. You do not need to submit a narrative on the ECQs. SES CDP graduates should submit a copy their CDP program Certification with their package, or a Certification email from OPM if you do not have a copy of your actual Certificate.

Your narrative submittals should be clear and concise, and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments with results of your actions, policy initiatives and level of contacts. The narrative addressing ECQ's must follow the format provided at http://www.opm.gov/ses/recruitment/ecq.asp. (Adobe Acrobat required) ECQ narratives are limited to 10 pages total; TQs, for this vacancy, are limited to 6 pages total. If you exceed the page limit for ECQs and/or TQs your application will not be considered.

Executive Core Qualifications:

ECQ 1 - LEADING CHANGE: You must have demonstrated an ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

Leadership Competencies: Creativity & Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, Vision

ECQ 2 - LEADING PEOPLE: You must demonstrate the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, Team Building

ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility

ECQ 4 - BUSINESS ACUMEN: This ECQ involves the ability to manage human, financial, and information resources strategically.

Leadership Competencies: Financial Management, Human Capital Management, Technology Management

ECQ 5 - BUILDING COALITIONS: This ECQ involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Leadership Competencies: Partnering, Political Savvy, Influencing/Negotiating

FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, Public Service Motivation

Technical Qualifications

1. Knowledge of financial analysis and financial management principles, concepts, systems and practices and ability to apply these principles in making recommendations on contract and lease structures, evaluating potential return on investment, advising on capital investment decisions, and advising on other management decisions driven by financial costs and benefits.

2. Mastery of business management principles, concepts, systems and practices sufficient to develop a strategic vision, implement and develop strategic plans and initiatives, evaluate performance, ensure compliance, and continually improve business processes for critical business management programs such as acquisitions, leasing, revenue generation and management, and other complex business programs.

3. Demonstrated experience enhancing the customer service experience for diverse groups of users, both internal and external, in delivery of a broad suite of business services, such as contracting, fee collection and reservation systems.

Other Qualifications:
You must be a U.S. citizen to qualify for this position.
You will be required to make occasional travel.

Education

This job does not have an education qualification requirement.

Additional information

If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application. Click the following link for more information, https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants who meet the mandatory executive and technical qualifications, and have submitted all the correct required information for this vacancy announcement will be evaluated by a panel of approved SES members to determine the degree to which they possess each of the listed qualifications. This evaluation will determine which applicants are best qualified and will, potentially, move forward for an interview with the hiring manager(s). Total background, including experience, ECQ and TQ narratives, awards, self-development, and training will be reviewed. This information will be obtained from the application package, including the required 10 page narrative statements for the Executive Core Qualifications (ECQs), and the required 6 page narrative statements for the Technical Qualifications (TQs) described above.

All applicants must submit the following in order to receive consideration for this position:

1. A resume which should include the following information: (not to exceed 10 pages; Please Do Not put your SSN on your resume or any documents)

- Vacancy announcement number - 10704977
- Full name, mailing address, and day and evening telephone numbers
- Information about your paid and non-paid work experience related to this position including:

* Job title (include series, grade and step)
* Duties and accomplishments
* Employer's name and address
* Supervisor's name and phone number
* Starting and ending dates of employment (month and year)
* Salary
* Indicate if we may contact your current supervisor
* Information about honors, awards, and special accomplishments

2. Civil Service employees who are not currently on a career SES appointment, SES reinstatement eligible or SES CDP certified by OPM must submit narrative statements addressing each of the ECQs (no more than 10 pages) and TQs (no more than 6 pages). Please refer to the Qualifications Required section of this vacancy announcement for more information on ECQ's and TQ's, or call and/or email the Executive Resources Manager listed on this vacancy announcement for additional information.

3. Graduates of approved OPM SES Candidate Development Programs (CDP) must include a copy of their OPM certification or email of eligibility, and only need to address the TQ narrative statements (do not exceed 6 pages).

4. Current or former, reinstatement eligible, SES members must submit documentation of their status via an(SF-50, or equivalent Notification of Personnel Action! Please only address the TQ narrative statements if you have current SES status, are SES reinstatement eligible, or are OPM SES CDP certified.

5. Current Civil Service employees must submit a copy of a recent SF-50, or equivalent Notification of Personnel Action, that indicates Federal status, grade, tenure, and type of service. (please do not submit an SF-50 for an award or a detail; please black out the first 5 digits of your SSN.)

6. A copy of your most recent, FY19, annual performance appraisal.

7. Candidates are requested to complete the DI-1935, Applicant Background Survey, on a voluntary basis. Information will be used solely to review compliance with Federal law. Failure to complete this form will not affect consideration. The form can be found online at http://www.doi.gov/diversity/di1935.htm.

Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

The following documents are required:
- Resume (not to exceed 10 pages; no SSN on this document)
- Narrative responses to the Technical Qualifications, not to exceed 6 pages total. (mandatory for all applicants)
- Narratives for the Executive Core Qualifications, not to exceed 10 pages total. (not required by current SES, SES reinstatement eligible or SES CDP OPM certified graduate)
- SF-50 (or equivalent Notification of Personnel Action); please do not send an SF-50 for an award or detail; black out first 5 digits of SSN.
- Performance Evaluation from FY19 (a current evaluation)
You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 03/02/2020. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
1. Select Apply. If you are not logged in, you will be prompted to login or create an account.
  1. Prompted to Start the Application Process by selecting "Start Application."
  2. Click here for USAJobs Help with "How to create an application"
2. To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10704977
3. Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
4. Select documents you want included in this application.
5. Review package to acknowledge your documents were reviewed.
6. Select if you want to include your demographic information.
7. After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
8. Follow onscreen prompts and instructions to complete your application.
9. Add the supporting documents by indexing your documents with the dropdown.
  - Upload any missing required documents or optional documents.
10. Review and Submit Application.
11. While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
12. You can review or revise your application at any point during the open period of the announcement.To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Agency contact information

Patricia Casey

Phone

(202) 208-5685

Email

patricia_casey@nps.gov

Address

Senior Executive Service Office
1849 C Street N.W.
Washington, DC 20240
US

Learn more about this agency

Next steps

The NPS will conduct a qualifications evaluation of applicants who supply all requested material. Qualified applicants will be rated and ranked by an SES panel. Best qualified candidates will be referred to the selecting official for further consideration, and possible interview. You will be notified of the outcome after completion of the selection process.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Help

The following documents are required:

Resume (not to exceed 10 pages; no SSN on this document)
Narrative responses to the Technical Qualifications, not to exceed 6 pages total. (mandatory for all applicants)
Narratives for the Executive Core Qualifications, not to exceed 10 pages total. (not required by current SES, SES reinstatement eligible or SES CDP OPM certified graduate)
SF-50 (or equivalent Notification of Personnel Action); please do not send an SF-50 for an award or detail; black out first 5 digits of SSN.
Performance Evaluation from FY19 (a current evaluation)

Help

You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 03/02/2020. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.

Select Apply. If you are not logged in, you will be prompted to login or create an account.
1. Prompted to Start the Application Process by selecting "Start Application."
2. Click here for USAJobs Help with "How to create an application"
To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10704977
Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
- Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.

Agency contact information

Patricia Casey

Phone: (202) 208-5685
Email: patricia_casey@nps.gov
Address: Senior Executive Service Office
1849 C Street N.W.
Washington, DC 20240
US

Learn more about this agency

Next steps

The NPS will conduct a qualifications evaluation of applicants who supply all requested material. Qualified applicants will be rated and ranked by an SES panel. Best qualified candidates will be referred to the selecting official for further consideration, and possible interview. You will be notified of the outcome after completion of the selection process.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

This job announcement has closed

Help

Reviewing applications

Open & closing dates

01/31/2020 to 03/02/2020
Salary

$156,973 - $197,300 per year
Pay scale & grade

ES 00
Location

1 vacancy in the following location:
- Washington, DC
Telework eligible

No
Travel Required

25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed

Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type

Permanent
Work schedule

Full-Time
Service

Senior Executive
Promotion potential

None
Job family (Series)
- 0340 Program Management
Supervisory status

Yes
Security clearance

Confidential
Drug test

No
Position sensitivity and risk

Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
- Credentialing
- Suitability/Fitness
Announcement number

WO-1614-SESO-20-10704977-ST
Control number

557426800

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/557426800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Associate Director Business Services

Summary

Overview

Open & closing dates

Salary

Pay scale & grade

Location

Telework eligible

Travel Required

Relocation expenses reimbursed

Appointment type

Work schedule

Service

Promotion potential

Job family (Series)

Supervisory status

Security clearance

Drug test

Position sensitivity and risk

Trust determination process

Announcement number

Control number

This job is open to

Duties

Requirements

Conditions of Employment

Qualifications

Education

Additional information

How You Will Be Evaluated

Agency contact information

Next steps

Required Documents

How to Apply

Agency contact information

Next steps

Fair & Transparent